Active since May 2016
25
Reviews
0
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Reviews
25 reviews10 months ago
Don't open an account with them
Been trying to close my account with no luck. It's been more that 8 working days which apparently how long it takes. Paying for fees because their staff are not working to close an account. Actually steeling my money at this point.
2 replies
13 months ago
Would recommend
Good work, fast service and very affordable. Ordered 3 times and would again. Highly recommend
0 replies
17 months ago
Faulty Lockers then they accuse you of lying about it
Locker was faulty, logged a query and a consultant contacted me. I had to pay for another shipping and get a refund for the first failed attempt. When logging this query for a refund, they first said IT did not see that the door was faulty. Luckily i took a video. After sending it only then they processed my refund after trying to make me out as if i was a ****.
0 replies
27 months ago
Useless Website Functions
I've enquired about many placed and every time the consultants fails to see my special request where I ask questions regarding the place. What's the point of having this function if the consultants aren't even reading it.
2 replies
30 months ago
Don't order online
Bought 2 bottles of alcohol and only one got delivered. Apparently they deliver items separate. The other one i received a delivered sms, but online it was not and sent back to the store. Now they have to reschedule and can't promise i will get it next week. USELESS and this is the second time i used their services and hoped it would be better. It's even worse than the first time.
1 reply
31 months ago
Good communication and service
Good communication and service
0 replies
31 months ago
Worth the price. Would recommend
The price is quite high, but you are getting what you pay for. It's a whole experience. The staff and host were amazing and so friendly. The food was to die for and trust me it may look like a little, but you walk out FULL! Will do again.
0 replies
45 months ago
Wynand Botes assisted us and gave wonderful service
Wynand Botes assisted us and gave wonderful service. He was very quick with replies and make the whole experience and enjoyable one. Would refer him to anyone looking to buy a car
1 reply
55 months ago
Accused of fake specials
TOPS - a pamphlet was posted online with a sale. Buy 6 Van Looveren wines and get R100 off. When i got to the store i was told it's fake? There was posted on thier Instagram story 2 5L 4th Street wines for R200 as well. No comment. Now I'm getting accused of fake information because their Marketing team make a bols up!!??? Good customer service is you give the customer the price YOU advertised it for. Think you guys need a business 101 course
0 replies
63 months ago
Management not training staff - Booking problem
Phoned on 2 March to make a booking for a birthday celebration. A male confirmed that they do not take bookings in advance, we should phone on the day. When doing so a female answered this time informing us that we should have booked in advance. Firstly the management needs to train ALL staff with the correct protocol, but now because of their lack of basic infirmation to the staff, we had to celebrate a birthday party downstairs in the restaurant. Management did not even think about any compensation for their lack of service. Next time we will rather just not go to Summit at all. -Summit Menlyn-
0 replies
Review Distribution
5 Star
10 (40%)
4 Star
2 (8%)
3 Star
1 (4%)
2 Star
6 (24%)
1 Star
6 (24%)