MM
Mitchell M
Active since Feb 2016
13
Reviews
0
Industries
Reviews
13 reviews1 month ago
No service
I’m honestly very disappointed with my experience with Investec Bank so far and this is before even becoming a client. I submitted an application and heard absolutely nothing for over a week. No updates, no communication, nothing. I then had to follow up myself, only to be told that someone would get back to me which, again, never happened. For a bank that positions itself as premium and client-focused, this level of service is frankly unacceptable. If this is the experience before onboarding, it raises serious concerns about what the service would be like as a client. A very disappointing first impression. I expected professionalism and efficiency not silence and poor follow-through.
1 reply
3 months ago
********* business conduct
I am following up publicly as my previous complaint regarding the service I received at PostNet Paddocks had not been addressed or attended to for over 2 weeks. On the 18th of February I was asked by PostNet South Africa to send a DM so the matter could be looked into. I did so immediately and was told someone would reach out to me. Unfortunately, since then there has been no feedback at all, the silence is quite frankly deafening. The issue itself is serious. The manager at the branch, Jo-Anne, suggested that I pay for insurance on a high-value parcel but also stated that if the insurer did not accept it, the parcel could still be sent without insurance, and that no refund would be provided if anything happened to it. This places a customer in the position of paying for a service that may or may not actually be honoured, while also being told there would be no recourse if the parcel is lost or damaged. That is extremely concerning and, in my view, an ********* way to conduct business. To make matters worse, I was then told that I am not welcome in the store, which is shocking considering I was simply trying to ensure my parcel was properly insured and handled responsibly. I would appreciate a formal response from PostNet South Africa clarifying whether this is in line with your company policies and how this matter will be addressed.
0 replies
8 months ago
Bob shop not taking any responsibility or accountability
I’m extremely disappointed with how Bob Shop handled this situation. Order 24059383 No matter how badly this has affected me as a buyer, Bob Shop has done nothing to resolve the issue and simply leaves it up to the seller, even when the seller is clearly in the wrong. I raised my concerns with Bob Shop as early as the 28th, September informing them that a seller was advertising stock he didn’t actually have. Instead of investigating or protecting the buyer, they sided with the seller. Two weeks later, my suspicion was confirmed when I received the wrong items. Reporting this again to Bob Shop made no difference — they showed no urgency or accountability. It feels like their procedures and policies are designed to protect the seller, not the buyer. This is unacceptable and unfair. The buyer should never come last, yet that’s exactly how Bob Shop operates.
0 replies
13 months ago
Puik diens van Henni...
Puik diens van Hennie ontvang, nuwe voetuigdekking
1 reply
23 months ago
Good workmanship
Kyle and his team did a great job with trimming my tree in the back garden. Efficient and tidy work guaranteed! Thanks!
0 replies
48 months ago
don't bank with ABSA they are pathetic!
If you are considering banking with Absa I would like to encourage you to choose wisely they are absolutely pathetic and can't handle complaints with regards to a unauthorized debit order. They don't investigate anything and simply provide canned responses. They will also close any complaint you make without attending to the issue, shocking and I can't wait to switch to a different bank. Perhaps FNB, they have a better trust index. The case ref no: C-16902825 was handed to Mabel Vilakazi. she closed the case, no feedback , no action no nothing. I did receive some canned response email that's all. Very concerning to say the very least!
1 reply
48 months ago
Be warned don't insure anything with Standard Bank Insurance!
No accountability, No responsibility, No answer, No feedback, No service, after submitting a claim 22/159128 I have had no feedback whatsoever, an assessor made some remarks and simply stated that they will not approve the claim for damages to my roof and ceiling after the heavy rain and floods in Cape Town. This is very concerning and I am left with no other choice but to report to the ombudsman. I have phoned so many times I have made requests online but nothing! be warned don't insure anything with Standard Bank Insurance!
1 reply
66 months ago
No progress on Claim over two weeks
I submitted a claim after being rear-ended on the 5th of Dec 2020. C1275574 MiWay simply does not keep me updated with my claim. They do not return any emails and when I get through to the call centre I get told that they are busy with validations. It’s been over two weeks and still there has been no progress. The situation is very frustrating and they are forcing me to take the matter further. They have taken my vehicle and have not settled the Claim.
1 reply
76 months ago
Incompetence and poor communication
I’ve been a loyal customer for years and thought it would be a good idea to get a shop card. Unfortunately had to deal with the worst, poor communication, online application that simply does not work, harassment from their Finance sales team trying to sell different products to what I asked for but not helping with the product I actually applied for. Shocking to experience such incompetence at a company that I thought to be reputable. Special shout out to a manager at the financial team Ryan Rooza, thank you for absolutely nothing. But what I am thankful for is realising that getting any kind of credit at Woolworths would be the worst decision you ever make.
0 replies
89 months ago
Billing and accounts
Worst service I’ve ever received. Account suspended for the second time, due to “no payment”. However I’m on debit order and Telkom always debits my account. Very frustrating because I’ve phoned multiple times with customer consultants giving me empty promises that the issue will be resolved but my account remains suspended!! Worst telecommunications service ever!
0 replies
Review Distribution
5 Star
2 (15.384615384615385%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
2 (15.384615384615385%)
1 Star
9 (69.23076923076923%)