MD
Mary-Jane Darroll
Active since Jan 2016
5
Reviews
0
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Reviews
5 reviews1 month ago
No after sales service or part supply
That's a useful detail — it shows you've been a loyal Alva customer for nearly a year before this issue arose. Let me update the review to reflect that:The loyal customer angle is really compelling — it shows this isn't a once-off buyer looking for a freebie, but someone who genuinely loved the product enough to buy it twice. That carries a lot of weight with readers. As a reminder, since order #ALVA6412 is now on its way, it may be worth **waiting until the parcel arrives** to confirm it contains the right parts before posting. If it does, you'll be in a great position to either hold off or post a balanced review acknowledging the poor journey but positive resolution.
0 replies
1 month ago
DON'T TRUST PAM GOLDING PROPERTIES TO SELL YOU HOME!!!
I would give them a zero if one could! Don't sell you house with them they're interested in their commission only selling you the seller short with endless delay and no accountability - still taking their commission mind you! This is the second catastrophic house deal with them!
1 reply
35 months ago
Lack of Care at Netcare Sunninghill
My Netcare stay Friday 30 July 2023 – 4 July 2023 Arrived via Netcare 911 Ambulance Excellent care 10/10 Notes relating to my five-day stay Sunninghill Clinic Communications and non-existent discharge very poor 1/10 Day 1 and all following days: As I arrived in the ambulance: I had no toothbrush, no toiletries, no soap, no shampoo, no hairbrush etc. No one ever asked about my daily meds eg Euthyrox and Topzole which I never took during my entire stay. Drs: [No name or Dr listed in your ward.] Dr x was assigned by the hospital and I asked that he notify Dr y of my admission. After no round visits, I finally walked to the station to get to ask who is treating me and to call Dr x, who is first said to be on rounds and then to be at another hospital! Care: Ring bell 3 times over a period of about an hour no response for very sore drip site and pain meds – nurses arrive I ask related questions – no one replies, or ever returns and hence one must ring again and again! Frustrating lack of interest and communication! The drip was left in this mess for over a day – eventually changed by Nancy – whose service was caring and decent - but too late see painful after effects. 1/10 Showers: No soap in shower at all, no soap in dispensers Middle shower no hot water [Not labels on taps – having to leave water running to establish why no hot water.] 1/10 Wards: [Noise and shouting] Nurses and staff shouting to each other room to room – lights on in the ward till nearly 11.30 – not turned off and individual’s unit light used – hard to rest. 1/10 Tea/Coffee: First day receive a coffee at dinner 9pm – nothing all day no tea or coffee service. Asked for tea - no one ever arrived with it. Told coffee must be made far away and so is unavailable. Last day no water even!!! 1/10 Day 2/3: Dr x did not report back following procedure to say what his findings were - just discharged me, even though I was still in pain. I consequently called my GP in tears – as I should return home in the same state as I arrived, my doctor who advised to stay until there was some assistance. When after another morning with no communication from anyone, nurses, unit manager - asked two sisters to enquire about who is going to see me no response. The Unit Manager is more interested at staring at her computer than assisting the staff manage the unit in any shape or form. Dr Klug prescribed medication for pain at about 12.30pm – nothing received until I enquired at 10pm the same night. I called Pip Kruger who had come to see me following my complaints re care and treatment. She apologised. I also received an apology after my being discharged. An apology does not really reflect any responsibility for the utter lack of standards and professional care. A colleague Prof Nel arrived, he said that it looked like the hospital had become a 3rd rate institution. I was discharged by Dr x at 12.45 – no communications were received from the nurses or documents. I was in severe pain as the meds were no not allowed to be administered. I went to ask why as there was a cupboard full of medications that were assigned to me and probably charged for. She told the nurse that if she gave me the pain medications that “She would go to jail!” [This is very poor ************ of the nurses by their superiors.] I went again to the Unit Manager to say what going on? She said they were doing all they could. I asked for the meds – she said they were at the dispensary and that I must go get them myself. Being ill – this wasn’t even acknowledged that I was in no shape to even go stand in the queue at the dispensary – I asked if they could fetch them. I received one Coxleon. There were no communications regarding my discharge so at 16:00 I walked out of the ward – no formal discharge or any further communications. I left the hospital in the same pain as when I arrived. By the time I got home at 9pm I had to call the emergency for assistance again. Your environment is not one of support and care – it’s one of patients being perceived of as an irritation/s. I find myself being in a position of not believing that the fee for this supposed private care hospital is warranted or justified – it isn’t. Today 10 July 2023 – 6 days after my discharge I received a call from the dispensary to say when was I collecting my meds? – I must now travel 45 minutes to collect meds that I have never had the opportunity to take – pain meds and Tramacet! It’s a joke if it wasn’t so painful. I expect a formal response and deduction in the fees – the service is exceedingly poor, but you know that the charge is inevitable. The patient’s rights are neglected.
0 replies
69 months ago
Elliott Mobility Cares for Valuable Art
Such excellent and professional care of our artwork held in storage and then delivered over 600 items - no issues - all arrived safely. Thank you Elliott Mobility under the specialised direction of Hendrik Nagel
1 reply
127 months ago
Trying to cancell my account after 4 months
Hi called the call centre - got cut off after 12 minutes of explaining the problem, second call another person who then said I must call the Cape Town office not JHB. Third call person put me on hold and never returned. 4th Call Nkele Sobe - each prior call with a security check and verification - asked to be put through to accounts - put on hold for 3 minutes - I terminated the call - they have my contact info - no bother of a reply.
1 reply
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1 (20%)
4 Star
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2 Star
1 (20%)
1 Star
3 (60%)