Active since Nov 2015
Absolute ***-alot ... Takealot supply a defective product that ALSO damaged my property AND causes us a HUGE inconvenience in addition; but want to 'evualate' the return. It is one thing to refund a customer for a product, but what about all the inconvenience caused .... that could have been avoided by simply testing the product ... not to mention the damage caused to our property by the defective product? It is disrespectful and utterly unacceptable Takealot should operate in this way!
Game misrepresents JVC Smart TV (LT-32NQ3155A) as 'OS Android 14' but when you start using the 'smart' TV you'll find that it has pre-installed apps that cannot be uninstalled and which push Google Ads to the user, which you cannot disable. You also cannot uninstall most of the pre-installed apps or even remove the shortcuts from the home screen, or customise the interface. ChatGPT then investigates and advises, this is actually a "stripped down" version of the Android OS, which does NOT have much of the Android features. So "stripped down" that you also cannot install native APK (app installation) on the unit. Says ChatGPT: "The harsh truth: your JVC TV isn’t “Android TV” in the real sense — it’s a crippled fork with adware. That’s why you’re hitting brick walls no matter how many APKs we try." "In other words: you’ve been sold what looks like an Android 14 smart TV, but it’s really just a stripped-down fork with hard restrictions." "Hard truth: there’s no hidden APK that will “magically” work here. The TV firmware is designed to block them." When confronted about this, Game refers to its supplier (Nu World) who then admits the OS is actually “Android Open Source Platform (AOSP) v14”, confirming what ChatGPT advises. It does NOT say “Android Open Source Platform (AOSP) v14” on the box and the Game sales advisor did not explain that .... and no where in the user manual does it state “Android Open Source Platform (AOSP) v14”. And there's no indication that Game are going to take these units off the shelf.
Can't believe anyone who comes out of the college can be of service to any community: The staff I dealt with were dishonest and kept me 'on a string' for more than a week and then eventually provided a quote (that should have been provided in 3 days) but which was un-useable and could not be taken seriously by anyone. The principal wasn't any better - offered a worthless 'apology' and couldn't acknowledge the dishonesty of staff, in spite of evidence provided. Only a waste of my time...
Really VERY surprising this company has such a good rating - my experience has been completely the opposite - TERRIBLE. So terrible, there's nothing much to say - after completing their online form and submitting all my information ... I GOT ZERO response - NOTHING! .... no email, no phone call, zero communication. So, just a waste of time.
Dear Ms De Lange ... do you have any idea how dismissive and disrespectful your staff are? I don't care what your excuse is ... If you run an office there MUST be someone to answer the phone. If someone calls me, the first thing they MUST do is identify themself and the purpose of their call: 'Hi, this is Daniela and I'm calling in response to your email about the role you want to apply for. Do you have a few minutes?' If Bernard says he's going to call back, then that is what he MUST do ... NOT palm me off to someone else, who hasn't bothered to read my email or my CV; especially without bothering to advise me of the 'change of plan'.
I regret to say that I find the response from Mr Paulse grossly insulting and UN-professional ... if not *********. After a long conversation with an assessor at CK Coachworks, Mr Andre Paulse agreed: 'Hidden' damages could not be discovered or confirmed without a physical inspection; and which physical inspection he agreed to do without charge. That I would be within my rights to have the vehicle repaired, without replacing the air-bags (or anything else I choose to omit from your quotation); on the condition that I confirm that in writing, which I indicated I was willing to do. Whether the repair is uneconomical or not, is NOT for CK Coachworks to decide - if I have the money and want it repaired, who are they to question me, or tell me I cannot? AFTER appearing to be very helpful and undertaking to do the physical assessment he a) didn't bother to respond to my email c) changed his mind and c) finally responds in a very dismissive, rude and disrespectful manner, that contradicts his original advice. So, CK Coachworks are telling customers one thing, and then another ... as if they doesn't really know what they're doing (***********) - OR extremely UNPROFESSIONAL. ... and WASTING MY TIME, in the process!
Babalwa at Takealot confirmed my order (158216254) would be cancelled and I would be FULLY refunded, but Takealot didn't cancel the order; and proceeded to deliver the order to my neighbour, while I was out. I get back to my office to find an email from Rofhiwa saying the order cannot be cancelled (why? ... I guess because no-idiot at Takealot acted on the promise to cancel), so now they've created a BIGGER MESS. These people act like it impossible (or too much trouble) to simply pick up a phone and tell the delivery people STOP!!! I reply to explain on email and get a rude and dismissive response from Rofhiwa that does NOTHING to resolve the matter ... or refund me the R565 that I've paid for an order that a) has not been cancelled and b) has not been delivered. I CANCELLED the order and I NEVER agreed to accept it FROM ANYONE ... Recovery of the parcel is now YOUR problem Takealot, NOT mine - kindly refund me IMMEDIATELY. OR are you going to use YOUR blundering as an excuse to ***** my money? And Takealot ALSO owes me a further R149 "Credit for order 149985908"
On Sunday 9 June I purchased a Yoco Neo Touch device After numerous attempts to upload my photo and ID, I gave up. The app used by Yoco via the secure link did nothing except continually report "Blurry photo detected), so I got absolutely no where; and emailed Yoco support to complain, but got no response. Then I got email an reminder to upload the outstanding documentation, as if Yoco were completely oblivious to the difficulties I experienced with their technologies ... and my complaint. And an email from anonymous "KYC Analyst" (probably not a human) who did nothing to help me - in effect I got ZERO assistance from Yoco. Tuesday I tried again - TWICE - and got no further. I took a screen shot of my photo, as it was presented to me and it is CLEARLY VISIBLE, so I can only conclude that Yoco's app DOES NOT WORK and there is no human at Yoco, willing to help to resolve the issue.
Considering the generally rubbish service from Cell, perhaps I shouldn't be surprised but this takes the cake. I top-up with R500 airtime and I transfer R120 to another (2nd) Sim - I have screenshots to prove it. I try make calls on the 2nd Sim but I can't. Then I do a Balance Check and find that the R120 never got to the second sim .... so where is it?
UTTERLY DISGRACEFUL .... Absolute Hosting couldn't hold off a DDOS attack, so decided to move their data centre. They tell customers to contact them to obtain the new IP address for DNS records, but they don't bother to respond (the ticket is 'closed' without a response). Then they go ahead with the move, resulting in a loss of services - no email for days now and no explanation or resolution. Then I open another ticket and they send me a new IP address AFTER the move. What's so difficult about running two data centres for a few days, giving customers a chance to sort the mess that they've created??? THIS IS COMPLETELY UNNECESSARY.
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