CM
chadi M
Active since Aug 2015
144
Reviews
0
Industries
Reviews
144 reviews1 month ago
Pooor service
Kgothatso Modaka sold us items with hangers n that big clip that was supposed to ring at dooe which did. What iritates me is the inconvienence of having to drive back to the mall using petrol. My daughter was desparate to wear the jersey as it is but i still must go b ask them to remove that big tag, ackermans pls hire people that wants to work.
0 replies
1 month ago
Poor service
Aftet thier client bumped my brother they havent called us to say anything
1 reply
1 month ago
Bad service
Can someone reactivate my acc as we paid on App, why do we have to wait 24hrs if the acc is paid on app, this has never happened
9 replies
1 month ago
Help with rhird party claim
Can legal department help as one of your clientbumped my brother yesterday . Pls call Brian 0686859048
1 reply
1 month ago
BAD CUSTOMER SERVICE
Dear Woolworths Customer Care, I am writing to formally lodge a complaint regarding the service I received at Woolworths Nina Park. I recently purchased nappies at the store and later returned them for a refund. When I requested the refund, I was informed that the money would only be paid back into my account after two business days because I had paid by card and not cash. What I found extremely disappointing is that I had sufficient funds in my bank account and could withdraw money at any time. My concern, which was not adequately addressed, is why a refund should inconvenience the customer by making them wait two days, when the payment itself was processed immediately. As a customer, it feels unfair that I must “suffer and wait” when the error or return is on the transaction side and not mine. More concerning than the policy itself was the attitude of the staff. The cashier, Raselomane M, and her supervisor showed no signs of remorse or empathy. Instead, they were dismissive and made no effort to explain the situation respectfully or acknowledge my frustration. As someone who shops at Woolworths every week, I expected far better customer care. This experience was upsetting and disappointing, and it does not reflect the level of service I have come to expect from Woolworths. I am genuinely saddened by how this situation was handled. I trust that this complaint will be taken seriously and that appropriate steps will be taken to improve both staff attitude and the way refund situations are communicated and handled in store.
1 reply
2 months ago
Bad service
Can someone please explain to me what is the meaning of emergency help? My loan was approved Wednesday after 12pm and sms i got said the money will be paid shortly. I hoped i was going to get the money yesterday which never happened and today is a holiday and what are the chances that i will get the money today? Can someone help? Consultants are eager to make us sign up for policies but when we need money the process is very slow
0 replies
2 months ago
BAD SERVICE AND STILL NOT CALLING LIZZY SEBONYE
the level of disrespect when it comes to solving problems is on another level- even today no one has called to try and have this matter to be resolved - i will report this to HEALTH INSPECTORS
1 reply
2 months ago
Bad service
We havd logged a complaint regarding the horrible experiece we had with this shop for selling us bad rottem chicken and refusing to refund
4 replies
3 months ago
Extremely bad service
I am writing this complaint on behalf of my sister, Lizzy Sebonye, regarding the shocking and traumatic customer experience she and her son endured at Pedros Wonderpark. On the day of the incident, Lizzy’s son purchased a full chicken from the store and took it home. After taking the first bite, he immediately threw the chicken in the bin because it had a disturbing, unpleasant taste. He then informed his mother, Lizzy, who tasted the first drumstick and found it acceptable. However, after tasting a second piece, she also noticed the same awful taste and discarded it. Her son immediately returned to the store with the chicken to report the issue, but the store refused to issue a full refund. Lizzy then had to drive all the way to the store herself. Upon arrival, she encountered an extremely unprofessional store manager named Brenda, who insisted she could only refund half of the purchase because four pieces were missing. Brenda further claimed to have consulted with someone named Lizwe, who allegedly agreed with her decision, despite the fact that the food was clearly not fit for consumption. After nearly an hour of heated back‑and‑forth, the owner was eventually contacted. He approved the full refund but demanded a copy of Lizzy’s ID, which she rightfully refused to provide. At no point was any empathy shown, nor did anyone acknowledge the seriousness of selling food that appeared to be spoiled. This entire ordeal was: • deeply unprofessional • lacking in basic customer care • dismissive of legitimate health and safety concerns • emotionally distressing • and indicative of extremely poor service standards It is unacceptable for a reputable brand to treat customers in this manner. It is even more unacceptable to sell food that tastes rotten and could potentially make people sick. Pedros Wonderpark urgently needs customer service training, management retraining, and possibly health and hygiene inspections. As customers, we deserve better. This cannot be ignored, and appropriate action must be taken to ensure no other customer goes through such humiliation and health risk. Kindly address this matter with urgency. Sincerely, On behalf of Lizzy Sebonye
2 replies
3 months ago
Poor admin and ppor client sevice
Since Friday we are struggeling to log in to the app. It throws out an error. We cant log a call, bec we cant do in app auth. We dont have any access to our bank account. We are standerd. Calling the call centre and no one is assisting!!
2 replies
Review Distribution
5 Star
9 (6.25%)
4 Star
1 (0.6944444444444444%)
3 Star
0 (0%)
2 Star
8 (5.555555555555555%)
1 Star
126 (87.5%)