

Empower Financial Services
NPS Score
-34
Recommended: Unlikely
Sep '25 - Aug '26
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Jan 2025
I have never seen such a bad service ever, I have been applying for advance since Monday everyday when I ask all I get it send Casey statement of which I send always when I do application but no on top of that their whatsapp I don't understand if they respond when they want to or what yoh it hurt to experience such treatment when you need help. So disappointed
1 reviews | Active since Jan 2025
I have never seen such a bad service ever, I have been applying for advance since Monday everyday when I ask all I get it send Casey statement of which I send always when I do application but no on top of that their whatsapp I don't understand if they respond when they want to or what yoh it hurt to experience such treatment when you need help. So disappointed
1 reviews | Active since Aug 2015
Can someone please explain to me what is the meaning of emergency help? My loan was approved Wednesday after 12pm and sms i got said the money will be paid shortly. I hoped i was going to get the money yesterday which never happened and today is a holiday and what are the chances that i will get the money today? Can someone help? Consultants are eager to make us sign up for policies but when we need money the process is very slow
1 reviews | Active since Aug 2015
Can someone please explain to me what is the meaning of emergency help? My loan was approved Wednesday after 12pm and sms i got said the money will be paid shortly. I hoped i was going to get the money yesterday which never happened and today is a holiday and what are the chances that i will get the money today? Can someone help? Consultants are eager to make us sign up for policies but when we need money the process is very slow
1 reviews | Active since Oct 2025
I borrowed R700 and it is an interest free financial services and they deducted R1200 from my payslip and last month I didn’t borrow at all and they still deducted my R700
1 reviews | Active since Oct 2025
I borrowed R700 and it is an interest free financial services and they deducted R1200 from my payslip and last month I didn’t borrow at all and they still deducted my R700
1 reviews | Active since Oct 2025
I cancelled my policy in March with this company but till now in October they are still debiting from my account
1 reviews | Active since Oct 2025
I cancelled my policy in March with this company but till now in October they are still debiting from my account
1 reviews | Active since Sept 2025
This company is the worst, if you haven’t joined DONT!! I’ve been trying to cancel this insurance for more than 2 years instead last month I was ****med again R3000. When I tried to claim the money back they said they’ll refund me within 48 hours that didn’t happen instead 4 days later an advisor calls me and tries to silence me by bribing to pay me R2500. You service is very poor and I regret joining.
1 reviews | Active since Sept 2025
This company is the worst, if you haven’t joined DONT!! I’ve been trying to cancel this insurance for more than 2 years instead last month I was ****med again R3000. When I tried to claim the money back they said they’ll refund me within 48 hours that didn’t happen instead 4 days later an advisor calls me and tries to silence me by bribing to pay me R2500. You service is very poor and I regret joining.
1 reviews | Active since Sept 2025
My child was insured under this insurance and he passed away on 20 of July 2025 and I claimed two days after, I submitted everything they said I must submit and today it's the 2 of September 2025 and I haven't received the money.They have been saying they will make payment today, today tomorrow they have been making excuses.
1 reviews | Active since Sept 2025
My child was insured under this insurance and he passed away on 20 of July 2025 and I claimed two days after, I submitted everything they said I must submit and today it's the 2 of September 2025 and I haven't received the money.They have been saying they will make payment today, today tomorrow they have been making excuses.
Hellopeter has tracked Empower Financial Services across 13 reviews. Empower Financial Services hasn't collected enough recent reviews — at least 10 in the last 12 months are needed — to calculate a TrustIndex score. Have you used Empower Financial Services? Write a review to help others decide.