AA
Anonymous A
Active since Jul 2015
36
Reviews
0
Industries
Reviews
36 reviews10 months ago
Took my money
I opened a Business Zero account with FNB a few months ago as a sole proprietor for my startup catering business. After completing the online application, I received confirmation via email and assumed the account was fully active. Recently, a client made a deposit into the account. However, I’ve been unable to access these funds via cardless withdrawal, EFT, or Cash Send due to unresolved account restrictions. Despite opening the account online, the secure chat agents have been unable to assist and have directed me to call the call center—which I cannot do, as I don’t have airtime and the deposited funds are currently locked. If the account isn’t active, I fail to understand why it was able to receive deposits. The current situation makes it impossible for me to operate my business, and I now appear unprofessional and ************* to my client. I urgently need the funds returned to my client and the account closed, as I do not have transport money to visit a branch in person. Your immediate assistance would be appreciated.
1 reply
12 months ago
****mers
In 2022 I was placed ond debt review and a payment agency had been paying capitec over 4000 rands a month and I would occasionally make extra payments as well towards the credit card, I know there are monthly fees and admin fees but for two years the balance is not going down,make this make sense. This is an official complaint and if not resolved I will be contacting the ombudsman. I have called the debt review department and customer care but have received no assistance. I'm trying to sort my life and credit but it seems I'll be in debt forever if it's up to Capitec, I have a credit card at absa paid the very same way and you can see where the payments are going but not with Capitec
1 reply
15 months ago
Terrible customer service
I have a query I called the ackermans call center and the lady that assisted me was so rude I hung up and called again and the lady that was assisting me was shouting at me, her name is Nolitja and she refused to give me her surname, the call was made on the 21 Feb 2025 at 11.18 so rude and no assistance
0 replies
16 months ago
Pathetic service
Pathetic service they customer service number is pathetic and difficult no option to speak to an age t I was double debited and can't get any assistance. I will not be upgrading with telkom I will move to another network I'm so sick of this
0 replies
17 months ago
Impressed with their complaints resolution
Pick n pay asap might sometimes deliver expired goods and missing items but that's the gamble we take for convenience but I am so pleased with their complaints resolution quick and easy and not bring sent from pillar to post.
1 reply
21 months ago
****mers
I had car track tracking deviced installed on my 3 bikes and they got ****** in September 2022 but they were not 0 rated, after a few complaints only one bike was zero rated and all along I am still being charged for the two bikes, I have some active contracts and pay them on time and sometimes I miss the payments on the new bikes to get attention to zero rate the two ****** bikes and reimburse me for the money I have been paying from 2022, I am being threatened by missing payments but Car track owes me, I want my money and the two lost bikes found or zero rate these bike, I am seeking help from the ombudsman and seeking legal counsel I have had enough
2 replies
27 months ago
Poor service
Bad service all around,the device never works they keep promising to book a device repair and call me at 8 am on A Sunday when I'm asleep and never call back and cancel the repair , I'm on a month to month basis and can't wait to cancel the contract
2 replies
29 months ago
****mers
I am sick and tired of cartrack, I have delivery bikes with tracking devices and 4 of the bikes got ****** in September 2022 but cr track has been debiting me and I have been calling cartrack to assist and have not gotten any help all their agents keep seing the tracking devices as active. I intentionally stopped paying for the active devices I have hoping they will call me and assist me, it's been over a year that they have been taking my money for bikes that they couldn't track and recover. I want my money back or they should transfer that money to my active bikes. The made me pay for the missed premiums but not reimburse me my premium from 2022
2 replies
30 months ago
Rotten food
I'm constantly dissatisfied with fresh produce when ordering from pick n pay diepkloof square via pick n pay ASAP, last week my order had rotten strawberries and today I specifically put a note that they please check the vegetables before packing my order yet I received dripping rotten tomatoes, the reason we order online for delivery is because we can't get to the store. When I received the rotten strawberries I was told to return them to the store but I did not physically go to the store to purchase them, so will my deliver fee be reimbursed and will I be reimbursed for my Uber to and from the store? Do better I'm so upset
6 replies
33 months ago
Pathetic service
I placed an order that was due to be delivered yesterday and apparently there was no one home but I was home all day, I order from other retlers and the drivers usually knock of they can't reach you, so the order was rescheduled for today and apparently no one was home again today which is a lie I left my gate wide open so I can see a delivery guy and asked my neighbor to wait outside since 7 incase I miss it, we've been on guard since 7am but apparently there was no one to pick up the order again which is a total lie this was a birthday gift for today and can't wait 2-3 days, I ordered from netflorist and they found me today so how come takealot has another story?
0 replies
Review Distribution
5 Star
3 (8.333333333333334%)
4 Star
2 (5.555555555555555%)
3 Star
1 (2.7777777777777777%)
2 Star
13 (36.111111111111114%)
1 Star
17 (47.22222222222222%)