Rofhiwa K

Active since Jun 2015

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Reviews

9 reviews

6 months ago

Nedbank home contents and building 🤧

I have since put in a flood claim in December 2025, the claim is still not fully settled going in to March. Every day when I follow up I’m told the person handling the matter will contact me. Chose you insurance wisely

0 replies

Deel Local Payroll, powered by PaySpace

8 months ago

Lack of support

I am extremely disappointed with the service I received from Payspace. Yesterday was the final day of my grace period for submitting the EMP501, and I will now incur penalties due to the lack of support. I logged a query and followed up multiple times via email and phone, yet no solution was provided. Instead, I was repeatedly told that the owner of the ticket would contact me, and 26 hours have passed with no feedback. Please address this matter urgently. 808860

2 replies

City of Tshwane Municipality

16 months ago

7 days of waiting for my account to be unblocked

I paid for my rates and tax bill on the 21st of April 2025. I account has since been blocked. The service is extremely poor, call centre agent are extremely rude. I can buy electricity for over 7 days since the payment was done.

0 replies

RCS

37 months ago

Payment not allocated on time

Good day I made a payment on the 27 of July 2023, to a game account, and they didn't allocate the payment on the date of payment and still charged me interest. Whe I enquired this is what they say"Good morning Ms.Rofhiwa Khampha, Thank you for your email, Kindly be advised the payment made 27/06/2023 of R 2910.00 was received but was allocated to your account after statement month end ,therefore will reflect in your next statement month end 10/08/2023. Should you require any further information, please feel free to contact us on ***or via e-mail *** Regards, Shirley." I don't understand how I'm liable for the interest, when I have paid on time.

1 reply

Nedbank

48 months ago

Online banking salary is lees by 1000

Why would my salary on the app be less by 1000 and on the SMS is correct ? When I open my App this morning my salary was less by 1000 but the SMS I got is right?

0 replies

Old Mutual

49 months ago

Old Mutual rejecting my claim

I am divorced, and I have sent a court order to claim from Old mutual for the 50% share. I have made several calls to ***, I manage to Speak to 2 different agents Thobile and Marcie they told me they are escalating my query because for some reason its closed ( Meaning resolved) . In most cases my calls are cut or they cant hear me. I an very unhappy with their services and how they don't like attending to claims .

3 replies

Standard Bank

92 months ago

Standard bank does not negotiate interest

I have been a loyal client of standard bank for over 10years now, an using all their resources including credit card. Today i contacted the to negotiate for my interest as i have been paying a very high interest with them. they told me the is no such thing as negotiating for interest, in a very rude way.

2 replies

African Bank

131 months ago

NO CUSTOMER SERVICE OR SATISFACTION!!!

Previous complain follow -I bought a recliner couch from Furniture City financed by African Bank last year August , the recliner was on display ( no discount was granted) now the recliner is not in a good condition im still paying African Bank. i called african bank to repair the couch, they sent a warranty forms , as i was about to send back the forms, they told me they cant help me. how do i continue paying for something bought within a year and its not in a good conditions? Today the 04/06/2015 i spoke to Lufuno who told meAfrican Bank cant help me with the repairs ITS NOT EVEN A YEAR I was told to lauch complence to Africa Bank for anything regarding what i have bought THIS COMPLAIN WAS NEVER RESOLVED BUT I GOT A SMS ON THE 06.11.2015 TO SAY THAT QUERY WAS RESOLVED. CAN AFRICAN BANK PLEASE TELL ME HOW WHEN AND WITH WHOM THIS WAS RESOLVED.

1 reply

African Bank

136 months ago

Broken recliner Couch

I bought a recliner couch from Furniture City financed by African Bank last year August , the recliner was on display ( no discount was granted) now the recliner is not in a good condition im still paying African Bank. i called african bank to repair the couch, they sent a warranty forms , as i was about to send back the forms, they told me they cant help me. how do i continue paying for something bought within a year and its not in a good conditions? Today the 04/06/2015 i spoke to Lufuno who told meAfrican Bank cant help me with the repairs ITS NOT EVEN A YEARS I was told to lauch complence to Africa Bank for anything regarding what i have bought

1 reply

Review Distribution

5 Star

0 (0%)

4 Star

0 (0%)

3 Star

0 (0%)

2 Star

2 (22.2%)

1 Star

7 (77.8%)

Rofhiwa K

Reviews

Nedbank home contents and building 🤧

Lack of support

7 days of waiting for my account to be unblocked

Payment not allocated on time

Online banking salary is lees by 1000

Old Mutual rejecting my claim

Standard bank does not negotiate interest

NO CUSTOMER SERVICE OR SATISFACTION!!!

Broken recliner Couch

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