Kurt A

Active since May 2015

Reviews

Industries

Reviews

28 reviews

3 months ago

Not worth it!!!

I recently visited Coco Vogue Tygervalley and unfortunately, my experience was very disappointing. To start, they are the first spa I’ve encountered that requires clients to bring their own towels—two large towels per person. While they claim it’s for environmental reasons, it feels more like a way to avoid operational costs. If you don’t bring towels, you’re forced to rent them at R150 each or buy them at R250 each, which quickly adds up. We arrived 15 minutes early as requested, only to be told to wait outside because they were having a meeting. Once inside, we still had to wait before being assisted, which cut into our scheduled session time. I had booked a private room package with champagne and chocolates for an extra R300, but this was underwhelming—a small glass of cheap bubbly in a flimsy glass and two tiny wrapped chocolates, not even presented properly. By the time we were finally settled and ready, a significant portion of our one-hour session had already passed. During the massage, we were asked about pressure. When my wife requested a harder massage, we were told it would cost an additional R300—something that should have been made clear upfront. To make matters worse, the session ended about 5 minutes early. We then moved on to the “Love Your Feet” package, which again required our own towels. The treatment felt rushed and inconsistent. Instead of a proper massage, it was more like ointment being app**** and then waiting. Our experiences differed—my feet were filed while my wife’s were not, and she received an extra shoulder massage while I didn’t. This session also ended about 10 minutes early. At the end, we were encouraged to purchase another ointment for R250. By this point, it felt like a continuous upselling exercise rather than a relaxing spa experience. Overall, this felt like a money-making scheme rather than a premium service. I left feeling more stressed than relaxed, having spent far more than I had budgeted for an experience that was far from satisfactory. This was meant to be a special anniversary surprise for my wife, but the only surprise was how poor the service was. The only positive was the background music—which honestly, you could just download and enjoy at home. I would not return and would strongly advise others to think twice before booking.

0 replies

Speedaf

9 months ago

They dont care about your parcel!!!

I want to report an issue with my delivery. I waited atleast two days on my delivery,I was informed that my parcel is out for delivery. I received the parcel today,I was quickly out,when I got home,the parcel was laying on the grass in front of my house. I bought over R2000 worth of items,what if it was ******,I could see that it had to be thrown over my fence. No one contacted me to say they are here,and even if I wasnt here,I could have made arrnagements with my neighbour which I usually do. What if my items were breakable,who gave the deliver the right even to throw my stuff? This is bad service.

0 replies

ER24 AMBULANCE

10 months ago

No feedback on complaint - FBF-25-00295

I am upset with the type of service receieved. On date of incident,my mother just passed,lying on the next room. My wife was in the house,obviosuly we are sadden by the passing. My wife then had a fit in front of me,and couldnt breathe and fainted. We contacted ER24,they will there very quickly,i was in distress after just having my mother passing in my arms,and half and hour later my wife turning blue in the face. I was moved into another room by a family member. So I was not there when the EMS unit arrived. They came there and the lady first asked a family member if we had medical aid,before even touching my wife. We said yes,nad they assisted. Doesnt matter if she is passed out. They said her vitals were fine, and didnt even take her to hospital. We insisted that she be taken to hospital,and the only reason we did this,because my wife had a 6cm brain tumor removed in Feb,and had conplications afterwards. We told them that,and they still didnt take her for further examination. So when I felt better,they were gone,I then waited for the undertakers to take my moms body,before I could take her to Paarl medi clinic. She was then examined by a real dr,and had to be transported with ambluance to Capegate mediclinic,to have her neurosurgeon examine her,if I remember correctly,she was placed in ICU. This was an awful experience,and receiveing the bill to pay R1 500,just brought up the experience again. I am really upset with this service. And will not be using this platform only to display this experience.....and by the way,I have paid the bill! I laid this same compliant on 10 Sept 2025. No feedback receievd

0 replies

OUTsurance

17 months ago

Very easy an helpful...

Very easy an helpful person

1 reply

353

20 months ago

Pathetic DSTV

Dstv seevice is pathetic,I tried realocate my funds that was paid to a different dstv acccount,I provided all the necessary proof.But not recieveing any communication.I phoned 6 times,the one says there manager is busy fixing it,i will receive an sms,nothing,i phoned again after my account was deactivated,the lady said i need to do differnece in payment and she will do it,she will contact me in 10mins after I did the payment of the difference only.It is the next day,nothing yet. I am currently on the call again,on hold. Waiting to hear what this person has to say. PATHETIC,NO WONDER EVERYONE IS CANCELLING,IN A COUPLE OF YEARS DSTV WILL BE A THING OF THE PAST THAT WE LAUGH AT AT A BRAAI!!!!!!

4 replies

Consolidated retirement fund

21 months ago

Please close your doors if u cannot be contacted!!!!

What is the point of CRF having contact platforms if u cant get through. I requested 'call back', email,phone 50 times,whatsup without spekaing to anyone. I understand that there flooded with queries,and I didnt expext an immediate response,but it ha ls been a month. I need clarity re my 2pot and other retirement related queries. This is bad,and I am trusting these people with my money?

0 replies

Makro

27 months ago

Don't buy from Makro online,they inform you after they don't have stock and clearly no control over their suppliers!!!

Makro online service is pathetic.I bought a coffee machine from Makro online. It indicated that delivery is 2-5 days. On the 4 day I received a whatsup(very unprofessional), from Londiwe Mamhlongo informing me they don't have any stock and can offer me an alternative.I told her that it is fine,as long that the price range and the type I require is the same. She said she would check and let me know.Two days later I messaged her,telling her that I need to know what going on,do u have a machine available,when u will have stock and why did it not indicate out of stock when I bought it.I told her I need a response quickly or money back so I can shop for other machine.She only said the morning at 8 she will check with warehouse and get back to me.I messaged her at 3 asking her for her seniors details,she did not respond. I phoned Makro,explained to the agent,he said that he will have them get back to me.It is a day later and no response. This is pathetic service. It has been a week,I don't have my money back and no machine!!!!

1 reply

getWorth

31 months ago

Great service.

Outstanding service, immaculate vehicles and very professional staff. A big thanks to Qaahir for his awesome and friendly service. Will definitely recommend. Keep it up!! 👌💪

1 reply

Discovery Insure

37 months ago

Think twice before choosing Discovery!

Good day I was in an accident on Thursday, 03 Aug, where someone drove into the rear of my car. I registered a claim on the same day, I got an email that I will be contacted by an agent till now I did not receive any communication from. I only registered because I need a no claim form for the other persons insurance, which came back to me in a few hours of the incident. I had to make contact with Discovery and told a different agent the story and I need the form, he told me I will get it, I aksed when cause I want to get my car repaired asap, he said end of business today, how I feel kniw I probably wont get it. This is the first time I claimed on my vehicle, and is this the type of service I am getting, what if it was my fault and I had to claim? This is bad service and I am considering to change my insurance.

1 reply

Discovery Insure

43 months ago

Discovery insure bad service! Rather go with Outsurance, more pricey but much better turnaround times!!!

On 26th January I put in a claim for my cellphone, I received auto response message that I will be contacted within 48 working hours and was appointed an advisor. I waited and was never contacted. I received a call the 30th from an assessor to collect the phone, and I informed him to come collect the 01st Feb. I phoned Discovery again the 03rd Feb for an update, they told they still waiting on assesor report and the phoned went off. That was the first time I spoke to an agent and even when the phone went off, they did not try to contact me. Very bad service, more talk than walking the walk!

1 reply

Review Distribution

5 Star

5 (17.9%)

4 Star

0 (0%)

3 Star

0 (0%)

2 Star

4 (14.3%)

1 Star

19 (67.9%)

Kurt A

Reviews

Not worth it!!!

They dont care about your parcel!!!

No feedback on complaint - FBF-25-00295

Very easy an helpful...

Pathetic DSTV

Please close your doors if u cannot be contacted!!!!

Don't buy from Makro online,they inform you after they don't have stock and clearly no control over their suppliers!!!

Great service.

Think twice before choosing Discovery!

Discovery insure bad service! Rather go with Outsurance, more pricey but much better turnaround times!!!

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