Active since Apr 2015
Holding a client to the debt they can't explain claiming it happened around 2011. They are nonsensical listing me for what they can't explain & I do not know.
Threatening the client with judgements through lawyers than speaking to the client & implore rehabilitation mechanisms to the account as this may mean they didn't do the right assessments at inception. They brake finance rules of the country because they feel they have an upper hand
Closing the account and withholding money in the account to settle scores not communicated to the client by the bank. So pathetic. They have the client's number but fail to call and talk to the client.
Not resolving and attending to their customers but dealing with them through third parties. It's said what this bank does to its own taking their time to resolve issues
In a rush anybody can do a mistake but to be punished for parking at the long term parking floor without even having seen the boards stating that that's a long term parking parkade and forced to pay R540 in spite of the explanation & ignorance of one expressed for a 20 minutes duration is unheard. They hide behind a man made unconstitutional policy saying no refund or discount will be given. In my ignorance I think that against the NCA & several other. Financial acts of South Africa as that amounts to raising money. I feel so ripped of when this ACSA company is run by people who can't take rational decisions as if they are robots with no right to exercise their minds even in simple explanations given by the consumers. It can't be that ACSA is regulated by its policy they didn't consult the public/users about & defy every law in South Africa. It's gangsterism at OR Thambo Int airport
A nuisance of a company with no principles & standards. When they have to refund you they go against all South African finance laws and much. Keeping money that's supposed to be refunded as if they want to maximise on interest. ****mers of note who will tell you it takes 21 days to deposit a refund. Which bank do they use which is left in dark ages? Use them at own risk
A Wesbank customer for years buying a fleet through them paying them off, when the very customer needs finance for an SUV they then demand a deposit of R550k, how ridiculous can this be, speak if good customer relations built over the years. They are a disappointment in the industry. You would have thought some sense holds at Wesbank but seemingly there's none. How do you treat a person who has been faithful to your brand this way?
You should check 5 times before payment because even the GM at Waterfall City/Town Lodge in Midrand will come out in defense of the receptionist who had you pay money in just to sit in their couches while you thought you were doing an early check in for the room to leave the following day
Flexing their muscle by taking money from a customer with no care of how she would survive after they took more than R14k without any word to the customer. This has resulted in her being depressed. A customer that has been with them for over 25 years. The only mistake she made was trusting them by having her salary deposited into an account she has with them now they feel they have all the rights to break/flaw every act that has to do with finance like the NCA, FSCA etc. The act requires them to engage her and assist her reshape her financial strains. This is bad business practice. They act as if everything is automated there are no human beings involved. They should be returning the money & speak to their customer on finding each other than being like the mafia they now look to be. Redress needed urgently.
Failing to clear refunds done by TEMU into my account and now they demand an authorisation letter from TEMU for money they confirmed is already in my account. Speak of the bank failing to do it's work. I'm speaking of clearance since it has been deposited by TEMU already and they are speaking of reversal which I didn't even requested. Bad business practice and you wonder people saying their money is ****** from these ************ institutiions
© Copyright 2026 hellopeter.com and its affiliates. All rights reserved.