JM
Johann M
Active since Nov 2014
50
Reviews
0
Industries
Reviews
50 reviews2 months ago
No / lack of Service
I honestly cannot give a rating. I visited the Key West branch this morning with my wife and son to inquire about investing money. There was one person attending to a client and someone watching through a window at a back office, no one else in sight. After about 10 minutes the lady attending to the customer asked if she could help, I rep**** that I wanted to discuss investing and she rep**** that they cannot assist as they were off-line, that also being the reason why no-one else was present to assist customers. Needless to say I will not invest with African Bank.
5 replies
4 months ago
Absolutely Pathetic
I have been trying to call MWEB 14 times in the past 2 weeks (holding on for more than an hour after reaching nr 1 in line). The "live chat online" is also non operational my chat is still open and unanswered since yesterday at 9:10am. My conclusion, after being an original Yebo customer in 1998, is that after 28 years, to find a new ISP.
0 replies
7 months ago
ABSOLUTALE USELESS
I logged 12 requests to company since 24st October 2025 and no one is assisting me. They do not answer their telephones, when I send a request for assistance all unresolved previous tickets are closed. Absolutely useless.
1 reply
8 months ago
Be careful to Upgrade
I have been a prepaid MTN customer for many years, this morning I wanted to access the app to look at my balances and was prompted to install the new app. Diligently I deleted the old app and attempted to install the new app nut was refuse as this is not available for my device. The call centre advised me to reinstall the old app, which is not available any longer, the local MTN shop at Key West mall says it is unfortunate but nothing can be done. So be warned to not follow prompts for upgrading your MTN App.
0 replies
10 months ago
Ask for a trial period before signing up
My Olarm App updated to the newest version and I do not receive any notifications. I called the Support line and was told to uninstall and install, I did and it is still not receiving notifications. I have three systems at different properties, I do not receive notification for arming, disarming or when any system is triggered, I am connected to a security company on one of the sites but not the others for which I have to rely outsiders or neighbours to inform me of an alarm activation. I have uninstalled and re-installed four times now , still no notifications. Add photos and videos
0 replies
14 months ago
No Control
Takealot is getting more and more useless. I ordered and paid for some goods on the 8th of April 2025, the one item had a same or next day delivery promise. Yesterday 16 April Takealot refunded this item the other item has not even been received the status is paid on 8 April.
0 replies
15 months ago
Happy makes Cartrack
After speaking to 12 different people, sending as many emails including the CEO (Joshua Victor) and receiving no or insignificant responses, what a joy I had speaking with Happy Ndaleni, who understood, acted and followed up time after time. Thank you so much Happy, If only everyone in the company performed like you it would have been a great Company.
1 reply
16 months ago
Don't Trust
I ordered and paid for a Nissan Clock spring on 13 December 2024, I called on 19 December and was promised delivery before 23 December 2024. I requested a refund on 6, 7, 8, 9, 10, 11, 13, 14, 15, 16, 17, 18, 20, 21, 22, 23, 24, 25 and 27 January 2025, telephonically and via email and are still waiting.
0 replies
16 months ago
No response from Bonitas
I wrote the below review on 6 January 2025, Bonitas responded, that they will resolve the complaint soon, to this day I have not heard a word from Bonitas. "All Bonitas members, please be aware. During the December holidays Pharmacy Direct (the Preferred Service Provider) did not dispense medication as they were closed. I went to a local pharmacy to get my chronic medication and was charged an additional 40% for not using Pharmacy Direct, now this comes of my new savings which was added on 1 January 2025. This is such a malpractice and Bonitas gets away with it as they do not inform members of this Penalty Charge. Check and query youAll Bonitas members, please be aware. During the December holidays Pharmacy Direct (the Preferred Service Provider) did not dispense medication as they were closed. I went to a local pharmacy to get my chronic medication and was charged an additional 40% for not using Pharmacy Direct, now this comes of my new savings which was added on 1 January 2025. This is such a malpractice and Bonitas gets away with it as they do not inform members of this Penalty Charge. Check and query your statements." Bonitas responded, that they will resolve the complaint soon, to this day I have not heard a word from Bonitas.
2 replies
Review Distribution
5 Star
2 (4%)
4 Star
0 (0%)
3 Star
3 (6%)
2 Star
2 (4%)
1 Star
43 (86%)