Active since Oct 2014
What a waste of time in the morning and when you thought you were rushing to work. Do not stop at Wimpy Engen Summit Road. I stopped at the garage to fill up my tank but received such bad service that I almost left without my order. The 4 ladies there are just doing their thing talking non-stop. All I wanted was a toasted bacon and egg sandwich. I was served by Kevin at 06:13 and at 06:30 the toast was STILL not ready. They were simply nonchalant about the rest of us getting to work. Poor service
Not seafood but blood boil. Never in the world order from these people. Experienced the worst service after ordering a platter for 2. Paid R700 then they would not release our food over a R40 additional charge they sprung on us once we were on the road and could not TEXT AND DRIVE. They cannot even take calls. Worse the make you park at some dogdy place for collection only to send a bolt for delivery. When we got the food it was not fresh and had missing items. Imagine, after waiting over an our to supposedly collect. I give them a negative score. 1st and last time. They should close shop
I visited a BP garage in Meyers park on Monday to get assistance with a flat tyre and full tank. To my dismay I was not being assisted on arrival. The petrol attendant, Jacky, saw me driving in but proceeded to walk to another station to stand and eat whatever he was chewing on. After hooting, he SLOWLY came to my car and did not even greet when he got there. I greeted him and asked him what his issue was coz he can clearly see my car. With a very bad attitude he said "well I thought you came to the shop". When I told him why I was there he walked away from me. I asked for the manager, she was not there. I asked for the supervisor, no supervisor on site. This garage is clearly being mismanaged and it is absurd to see how service providers are mistreating customers. He had zero respect for his job. I proceeded to go to the window and was assisted with the manager's name and store phone number. Another attended came to assist with the tyre pressure issue as I WILL NOT SPEND A CENT ON POOR SERVICE. BP needs to check who they hire otherwise this business must be replaced by ENGEN...we have options!
Over an hour on a call with my own airtime only for it to be unsuccessful. I called dstv this morning after they debited my account on the wrong date. Then had to make payment with unexplainable additional costs just so my very old mother could watch her shows. All Hlengiwe and Elihle, the consultants could do was to blame it on the SYSTEM. I want to escalate this to the Consumer Rights Commission.
This business personnel is so unprofessional and point blank rude! We sent a request for quotation on email multiple times with no response. Then eventually got a response. Then they went silent again and started communicating on Whatsapp! RED FLAG! He was rude and gave us a ridiculously high price, R4000.00 more than the average quotations we received. He then started bashing the other business and insinuating they are from Facebook Marketplace and will probably do a bad job. That was not necessary and we will definitely not be doing any business with him.
These people are ****mers. My bill went from about R40 to R800 the next month. For them to investigate this discrepancy they wanted to charge me. They keep adding interests to my account which is STILL being investigated by their internal *********** consultant Sharlotte Mokubela, who is bias and cannot prove without reasonable doubt that their records are accurate and correct for that matter. IT IS DISGUSTING! They are very slow to respond and react then they block my account because they FEEL like they did their best to prove their case. DO NOT USE THEM FOR ANYTHING! They do not treat their customers fairly and what is unfortunate is that there is seemingly no customer protection institute that governs them. This business must be boycotted and CLOSED!
After my previous employer mistakenly canceled my membership by submitting the documents without the transfer to individual capacity, I called discovery and thank goodness my call was taken by Claudia who was such a pleasant consultant and did not hesitate to assist me step by step. Not only was she professional in this but she also called me back to update me and make follow ups. Thank you so much Claudia. You were amazing
I have made numerous follow ups and even almost got my car impounded by the traffic police BECAUSE WE BUY CARS DOES NOT WANT TO REGISTER MY VEHICLE!! Whom can I report them to? Ombudsman?
DO NOT BUY A CAR FROM WE BUY CARS. If you HAVE to, stay away from: - Silver Lakes branch - Salesman YASEEN EBRAHIM - Finance consultant AMBER HOAL My car that I bought through them just almost got impounded because they FAILED dismally in making the sale smooth and getting the BASICS right. I am utterly disgusted by this as it has been one inconvenience after another. While waiting for my car registration, I have been constantly asking requesting them for a temporary permit. I have made calls and texted but am just being ignored by these people! WORST SERVICE IN MY LIFE!
I am very pleased with how my claim was handled by Adi Mudau. She explained everything to me and even with some hickups she managed to get things done and answer all the questions I had about the car being written off. I am however still waiting for the insurance money they deducted for he month they were not supposed to, as they had not stopped debit orders. It is almost month end again and I am worried they will deduct and incorrectly bill me.
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