Darcelle A

Active since Oct 2014

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Reviews

7 reviews

Nelson Mandela Bay Metropolitan Municipality

10 months ago

Zero client service

There is zero client service. Billing is consistently incorrect, with no attempt by the municipality to resolve the issues. Despite repeated errors, the municipality fails to provide any proof of allocations for double-billed rates. They also refuse to rectify water account discrepancies caused by their own billing mistakes. Even escalations to the CFO have resulted in no resolution or meaningful intervention.

0 replies

Crystal Forwarding and Clearing

45 months ago

Dodgy Forwarding and Clearing

Beware of Iresha Govender from Crystal Forwarding and Clearing. They do not honor their commitments for services rendered. Iresha will request transport services and then fail to pay for those services. After countless attempts at contacting this woman for payment without success, we have no alternative but to warn good hard working people to avoid this company at all costs. Crystal Forwarding and Clearing do not have any work ethics and do not care that they destroy the businesses of hard working people.

0 replies

Webafrica

69 months ago

Unethical business practices

Pathetic service. Have been promised a refund on a router and still waiting. The only form of communication is via WhatsApp, and when you eventually get through to an agent they are rude and promise the earth and then they stop responding and no . Will someone from Webafrica contact me urgently with regards to a refund.

0 replies

Nedbank

127 months ago

Black listed me for a paid up account

Due to an instruction given to Nedbank Card division that was not adhered to, I was black listed just over a year ago. The matter was settled in full and Nedbank although forwarded a letter confirming all is in order - has not lifted my name from ITC. Been a year now and this judgement has not been cleared up. This is unacceptable as I was black listed due to the incompetence in their billing department and they do not have the audacity to clear up their mess. I want my name cleared off ITC (It has been a year now)

1 reply

Nedbank

133 months ago

Account paid up but legal action been taken

Card was paid up over 4 months back yet I have been handed over and listed with ITC as unsettled. Have emailed proof of payment and Nedbank letter to the various (always a different law firm) law firms to confirm such but still harrassed for payment and further legal action

1 reply

Telkom

135 months ago

Account paid in full but 8ta still harassing me

My 8ta account has been paid up over 2.5 years back already. The accounts dept confirmed that there was nothing outstanding, yet year on year I get harassed by 8ta or a collections company for outstanding monies. First the monies outstanding was R3000 odd the following year R6000 and now close to R9000. The more I prove to them there is nothing outstanding and the account is long time closed. This time every year they will harass me for monies they claim is still outstanding. I have contacted them and asked for proof etc to be sent through as well as the history of my account years back and todate i am still waiting for such documentation. Is it now time to take this public?

1 reply

Vodacom

136 months ago

Hand over of an outstanding amount?

I have had an account with Vodacom for many years. Easy 6-8 months back I changed from contract to prepaid - Therefore I no longer have an account with Vodacom and purchase my airtime when needed. I have recently received an sms from Vodacom stating that they have handed me over for an outstanding amount of R2382.04. Two days later I receive a call from a collections company named Nimble wanting to know when and how am I going to pay this outstanding amount. Now I am very confused because Vodacom will not move you from a contract to prepaid unless your account is sitting on a nil balance. I have requested for the invoices to be mailed through as this is news to me. Nothing has come through to date. How many more times do I need to plaster Vodacom on Hellopeter before they get their act together with regards to their accounts department. I have not had any success from them with regards to sorting this problem out and wonder if it is not a question of now taking it to the media- would that help!!!!! The reference given by Nimble collections is BTV37254. This is shocking service from Vodacom

0 replies

Review Distribution

5 Star

0 (0%)

4 Star

0 (0%)

3 Star

0 (0%)

2 Star

4 (57.1%)

1 Star

3 (42.9%)

Darcelle A

Reviews

Zero client service

Dodgy Forwarding and Clearing

Unethical business practices

Black listed me for a paid up account

Account paid up but legal action been taken

Account paid in full but 8ta still harassing me

Hand over of an outstanding amount?

Review Distribution

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