Maria D

Active since Oct 2014

Reviews

Industries

Reviews

45 reviews

4 months ago

Consent and violation of POPIA

I have sent emails to my advisor, not response. I am raising this complaint regarding Discovery’s unauthorised alteration of my personal information, specifically my surname. After submitting my marriage certificate for verification purposes, Discovery changed my surname on their systems without my consent, despite the following: My official South African ID document still reflects my ****en surname I have not changed my surname with the Department of Home Affairs I did not authorise or consent to Discovery making this change Under South African law, marriage does not automatically result in a surname change, and a marriage certificate does not constitute consent to amend identity records held by a private institution. This conduct is concerning and appears to contravene the Protection of Personal Information Act (POPIA), specifically provisions relating to: lawful processing without consent, and maintaining accurate and non‑misleading personal information. I have formally requested correction of my records in terms of Section 11,13,15, 16,18, 19 and 24 of POPIA and am awaiting confirmation that my surname will be corrected to match my official ID. I trust Discovery will urgently address this matter, confirm the correction in writing, and ensure that personal information is processed accurately and lawfully going forward. I am already in contact with the Information Regulator of South Africa for further guidance

1 reply

Makro

9 months ago

Wonderboom

I ordered 12, 5kg sunlight washing powders online. When I received them, they were only 10. We called the driver (No Answer), and I sent an email and called Makro after that to inform them. The next day I received calls and 1 of the ladies requested the couriers' details, I hung up to get them, called again to give them the courier contacts. Then they said under investigation. Date of order: 5th November 2025. Wonderboom is just something else

14 replies

Discovery Life

10 months ago

Integrator payback

How long will Discovery run my contractual cycle so my integrator can payout? Anniversary date, end of September. I have called and enquired the correspondence is the same sentence?

3 replies

LG South Africa Customer Service Midrand

11 months ago

LG customer service is an embarassment

I bought a microwave a few weeks ago. As soon as I unpacked it I noticed that the base is scew, and the microwave wobbly. I have been waiting for a direct exchange as per Dangisani Hlongwane feedback BUT when I add the item to cart on the website I get all the way to payment. So there is stock and she ****?

0 replies

LG Electronics

11 months ago

Add to cart

2 replies

Lovisa Jewellery

11 months ago

Etiquette and service

Can the ladies @ Lovisa Brooklyn store not play Ama piano the maximum volume and not tell me/clients that if I do not provide my email address for a receipt, they cannot process my purchase? I believe the receipt and choice of privacy is my right and not a deal breaker?

0 replies

Makro

12 months ago

I will never again bother will Makro online.

1. Gontse Mashilo has not yet responded to me with regards to my wine enquiry. She said I must send her an email on the 2nd of August and till today, no response. 2. Is the Harpic sold to customer a true product? 3. Today I have received my sunbeam sandwich press and guess what it is broken. I took a video and send it the Makro whatsapp and no one has responded. I would like a refund. I will take go to clicks or dischem for what I am looking for.

7 replies

Milpark Education

13 months ago

Feedback.

May I please have feedback on an enquiry I have made. I see the case is still in progress. Got an Academic committee request cancelled and forwarded an email to hello Milpark and still no feedback. It is so hard to get proper feedback. BLAW CAS-346644-R1W4V8 6/19/2025 7:41:43 AM In Progress

1 reply

Cell C

14 months ago

******** contract

I was called a few months ago by your retention agents. he said my instalment will be approximately similar to what I was previously paying ( approx R200 +). Today I called to enq and I was told it was correct (R 500.0 +). Your consultant was ********. Your consultant **** to retain. Now when I want to cancel a song about early penalty fees is sung to me. That R 200+ is a need for me. The ombuds will find my enq favourbale.

1 reply

Cape Union Mart

16 months ago

I've ordered a few gifts for my father and it's 7 days now, no shipment, no communication

I've ordered a few gifts for my father and it's 7 days now, no shipment, no communication. Is he supposed to enjoy his Autumn gifts in December. I am disappointed and my enthusiasm has been diminished

0 replies

Review Distribution

5 Star

5 (11.1%)

4 Star

0 (0%)

3 Star

0 (0%)

2 Star

3 (6.7%)

1 Star

37 (82.2%)

Maria D

Reviews

Consent and violation of POPIA

Wonderboom

Integrator payback

LG customer service is an embarassment

Add to cart

Etiquette and service

I will never again bother will Makro online.

Feedback.

******** contract

I've ordered a few gifts for my father and it's 7 days now, no shipment, no communication

Review Distribution

About

Community

Businesses

Follow Us