RB
Rika B
Active since Aug 2014
44
Reviews
0
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Reviews
44 reviews1 month ago
After Sales is worse than the products
We bought 6 x 1.5l Explorer Double Wall camping flask from Tevo Midrand outlet. We traveled to Namibia using or tried to use the flask. Within 2 hours our hot water was cold. We when to Tevo Midrand Outlet. But was informed that they need to talk to someone. The flask is 5 months old. We cant used them. Starting yo feel that the midrand tevo outlet are selling appliances that they no is not working. This is not our first disappointed with them. Customer service 0. We only buy bennett read but at this stage I think to change brand. We bought airfryers. Service 0. Then I got informed that i must complain to the company i got the airfryer from. Why do bennett read offer extra warranty if they cant delivery. After driving up and down from home to the branch x8.They make you wait and wait. Leave Messages no one calls back. Go to the branch. Service don't get better. So I am sitting with 6 flasks i cant use. An airfryer that they are borrowing me until they can replace mine. And this have been going on for months.
0 replies
3 months ago
Voltex warranty means nothing
I bought a hubble battery at kempston voltex in 2023. And was informed via the salesman that if anything happens and I need assistance in the future I don't need to worry. As long as I can provide them with a serial number they have everything on there system. Now 2026 we have a problem and voltex is not assisting at all. I have sent them the serial number. I have sent them the date and screenshot of my bankstankstate where I paid them. I was assaulted and ****** of my handbag and laptop in 2024 and cant provide any other paperwork. But if voltex has all the details on the system we can't they assist us. Now my daughter is sitting without a battery back up which is supposed to be a very good battery on the market. We paid over R31000 for the battery but no after sales assistance. Our money was good enough in 2023 but voltex warranty is worth 0. We even sent then the coca they requested
1 reply
3 months ago
Bad Claim Service
Bad Service with claim department. Your money is good enough but when you need assistance with a claim. They use everything and every excuse not to assist with your damages
3 replies
4 months ago
Unauthorized double deductions
After my review netstar informed me that a refund will be passed on the double deduction. Still no refund.
2 replies
4 months ago
Check your debit orders. Netstar take double premies
Netstar deducted a double premie at the end of december 2025. After phoning them earlier in January 2026 and speaking with the most rudest person ever. And saying a refund will be processed. I left it and waited for the refund. No refund received. I waited to see if Netstar will deduct a premie end of January. And yes they did.
2 replies
10 months ago
No communication skills
I have handed my airfryer in my repairs under warranty, 23/06/2025. Received one sms to inform me my appliance has been received. Trying to call them ever-sence. No answer. You get cut-off. Or if someone do answer. Will call back im 5min. Its almost 2 months.
0 replies
11 months ago
Different deals?
We renewed our contract. We where offered 125min and 50gigs. But only received 100min???? Now nobody is getting back to us
0 replies
14 months ago
Worms in Pouches
I bought husky pouches for my dogs and there was worms in the box and the pouches. My dogs are my kids.
0 replies
14 months ago
Wrong Sweats and Spar say it's correct
I bought a bags of sweets at spar komatipoort When we opened the bag it wasn't what we bought. The bag had sour worms etc in it. I called the consumer for spar. I just received a call informing me that is correct. I have photos saying a different story. I even when to buy another bag of the same sweets. No problems. I can't tolerate sour things. My grandkids ate the sweets And spar didn't even think about the disappointment for us as buyers. Glenda from spar phoned me and said she was informed it's all fine.
0 replies
15 months ago
Natural Disaster but not for Auto & General
When your premies is good enough but your claim is just a joke for them. We submitted a claim 2 weeks ago regarding a natural spring that is coming up in our backyard. Our backyard is like a swamp now. My one dog fell into the hole so big it has become. The water is causing our rooms to have damp in them now. My granddaughters are sleeping in the room. Our backyard is busy sinking. Auto and General don't get back to us regarding the claim. We have to call them. And then we ate told the case manager will call us before the end of day. What a joke. We have been waiting for almost a week now for the call. No call. The grass is being to sink in. My border fencing is being damage. My backyard at the flat is just mud. I want to know if the house starts sinking in is auto and general still just going to say they will call us back before the end of the working day. Or when we are covered under mud and our house has totally sink in.
1 reply
Review Distribution
5 Star
2 (4.545454545454546%)
4 Star
0 (0%)
3 Star
1 (2.272727272727273%)
2 Star
9 (20.454545454545453%)
1 Star
32 (72.72727272727273%)