keoabetswe M

Active since Jul 2014

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Reviews

13 reviews

3 months ago

Run, Ponzy scheme at large

Lift *****s money! I have emails of them sending me travel confirmation for tomorrow when I tried to check.in and used WhatsApp to converse they said I changed my booking. How? How did I change my booking when I couldn't get confirmation. And no payment was made fornthe booking change? And why am I being prompted to manage my booking for may 13th when I am allegedly meant to travel towards the end of June? On top.of that they have summoned up two different amounts,one that I must pay if I wish to travel on my original date ( the date they keep prompting me to check in on) and the date that their system allegedly accepted my date change without confirmation. I urge everyone thinking if traveling with Lift to not even think of searching for date changes. They are running a ponzy scheme. I know for a fact that they did NOT confirm travel date changes as even their system is prompting me to travel tomorrow, my original unchanged date.

0 replies

FNB (First National Bank)

11 months ago

FNB Star!

Linda at FNB Gezina in Pretoria should be a private banker. I went to the bank multiple times, reached out to my private banker and had an issue for 6 weeks with my credit card. As soon as I brought the matter to his attention it was fixed within 24 hours. Imagine 6 weeks of frustration, back and forth and he is knowledgeable enough to sort a matter out within 24 hours. As a private banker who does not see the value of my private banker or previous private bankers I would suggest you get him to train people in the credit card department and private banking. He is knowledgeable and courteous.

1 reply

FNB (First National Bank)

11 months ago

CC issues

Still having issues with my CC and cheque account. I tried numerous times to chat on my app to get assistance. I have tried to make transfers to my cc account. Tried to make payments, the message is saying transaction not permitted

1 reply

FNB (First National Bank)

12 months ago

Disappointed Private Client

I am highly disappointed at the rate FNB is moving to resolve my CC matter. I went to visit the branch two weeks ago, called the CC department and even til now my issue remains unresolved. I don't know why I have a Private Banker. With other banks, your private banker touches base with a client at least once a month. I am afraid I may be losing hope in FNB. The people at the banks are so helpful and will go every mile to exhaust means on their end but seems like head office is on a back seat of relaxation here

1 reply

FNB (First National Bank)

128 months ago

terrible service

The service at the fnb jacaranda Sentrum branch is sickening.one waits for over an our in a que to be served.There's consultant desks open with no one working.Eitger you recruit more or you teach your current service providers to to work more efficiently.This is by far the most terrible service I've experienced at fnb.

1 reply

Mr Price

128 months ago

Bad billing

Manager of Mr Price at Jacaranda Sentrum and his cashier are clueless.They knew from time of opening business that their systems don't work but had me pay.Instead of telling a customer to wait and take my things and reserve them for me they had me pay for them and the transaction went through on my side and not their.Guess who they then blame...Me.How funny is this.Tgis branch should be well audited because then they tell me that I should wait for 12 am and hope my transaction goes through.Reversed.This shop should close and put reasoning as system updates because not only are they think to understand that what they did has them to be accountable for but they also waste ones time.Which truly is a crap service.Tgis branch is sickening

1 reply

Clicks

128 months ago

excellent service

Wow.i always use hello peter for complains but let me tell you...The Manager at Clicks Jacaranda branch,Tumi,was absolutely outstanding.i had an issue with my card being lost and she went above and beyond through being busy,helped me with a genuine smile.This lady should be apart of your training experts.She goes above and beyond what is expected.Im happy to be a club member of Clicks.Hoping for service like hers at other branches.

0 replies

Vodacom

129 months ago

Appauling attitude and billing

Vodacom ' s call centre is as useless as one can possibly think.They think they are running a company for idiots as them and man oh man are they mistaken.their call agents are disrespectful and stupid.Really stupid.Knowledgeless and not attentive.Defensive and mediocre.I am sickened by Vodacom ' s service.I have a contract with them taken out past June and I will settle the amount with them to retract myself from their books.They STEAL money out of people's pockets and are doing it proudly.One agent says one thing the next says another.I want my money back!!!!!!I'm sick of paying for people's incompetent service and then I get told it's an error.Like hell it is.

1 reply

Old Mutual

129 months ago

old mutual is not what they portray to be

I have a huge problem and am forced to lay it hear first before I go through with legal proceedings.Old mutual and I have had a policy.I started the policy in 2001,married.My husband and I got separated years later and early 2015 he died.After his death I find that we are divorced without my concent.I went to claim the policy and got told it's not possible as I am divorced.However this was never apart of the policy when I took it.so now I realize Old Mutual is not as honest as they portray to be.They to this day haven't paid my money out instead they tell me to go search for the decree of divorce at archives and I am still waiting.So best thing is the pay me out All my monthly premiums to date or they pay out the policy.This is utter day light roberry.It shows Old mutual has policies and aren't willing to pay anything out when the time comes.Showing that they investing crookly with our earnings to their benefit.I am forced to take this matter the legal path is a solution isn't seen to from their side.Im expecting all my premiums at the very least.I have waited long enough and yet Old Mutual is lingering with my policy to find a solution.Sickening service and Totally Dishonest

1 reply

Pick n Pay

129 months ago

incorrect billing repetitively

Pick n Pay In Jacaranda sent rum is absolutely pathetic. THEY price one thing but does Not check the same when tilled.Shoppers want to save and come there for those reasons and what happens they just steal money out of people's pockets because they ALWAYS have their prices incorrectly put.I had an issue earlier this year with small Shields roll ones and now it's with Simba chips.This stores service is sickening.the staff acts as though you are a disturbance in their shop yet they show no pride in what they do.Pick n Pay NEEDS training.Seriously.Or retrench and get employ enthusiastic people.Sickening and shameful that as a customer I have to do work for your employees

1 reply

Review Distribution

5 Star

2 (15.4%)

4 Star

0 (0%)

3 Star

0 (0%)

2 Star

8 (61.5%)

1 Star

3 (23.1%)

keoabetswe M

Reviews

Run, Ponzy scheme at large

FNB Star!

CC issues

Disappointed Private Client

terrible service

Bad billing

excellent service

Appauling attitude and billing

old mutual is not what they portray to be

incorrect billing repetitively

Review Distribution

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