GK
Gazza K
Active since May 2014
138
Reviews
0
Industries
Reviews
138 reviews1 month ago
Credit Card Unrecognised Transaction - ***** or Error - ABSA Are Clueless
I reported an unrecognised transaction (UberEats) on my Credit Card (9th April) to ABSA Contact Card the following day (10th April). It took them four (4) days (14th April) to get back to me to say that the query is now with ABSA ***** Solutions, but they cannot continue as they have insufficient information. I immediately rep**** with my Credit Card No (which I always thought was a no-no, and have never provided it to ABSA before - email, name was always sufficient), and again provided the complete transaction line from the online banking statement. Two (2) days later (16th April) I get an email late at night advising the Card will need to 'stopped' for them to continue. I rep**** the following morning (17th April) saying I find it surprising in this day and age that you are unable investigate that specific transaction, which was not completed by myself or my wife, unless the card is stopped! Furthermore, I queried : -will my wife’s card (secondary card) be affected/unusable? -what are the cost implications to get a new or new cards? -very concerningly....how was the transaction approved seeing I did not get any verification request on my ABSA mobile banking app (2-step verification) Additionally, I -haven't used UberEats in 5+ years -don't have the UberEats app installed on my phone -did eventually login to my UberEats account, to discover that this transaction itself is not showing in my order history (actually no history), and the Credit Card details in my wallet was for a ABSA Credit Card that expired in 2022. At the same time, I raised a query if it would not be easier to submit a dispute, as it has only been one (1) transaction so far, and perhaps not *****, but rather a spurious/erroneous transaction. So I copied the Dispute Dept on that email to the ***** Dept to respond as well. It is now six (6) days later since that email (22nd April) and I have heard absolutely nothing! Not even an acknowledgement... Very disappointed with ABSA, as they continually communicate the need to advise them of possible *****, but it is met with continual delays, dept swapping, and so forth! Don't know why email replies always need a new Ref No? 10th April - Contact Card email original response Ref: C-67272316 14th April - ***** Solutions email response Ref: !00D1r01GluM.!500Si0V04L9:ref 16th April - ***** Solutions follow-up email response Ref: C-67401029 17th April - ***** Solutions follow-up email response Ref: C-67540421
2 replies
3 months ago
Reward Voucher Error Sorted ! Thank You
Think at one stage you could change your star rating on your Hellopeter review. Seems you can't now, hence this new review to compliment Cell C's handling of a Cell C Reward Voucher error/problem I had in an earlier review. Thank you, it was sorted out favourably, and very happy. Many thanks, please keep up the fantastic service!
1 reply
3 months ago
Excellent service from 'Snowie' at ABSA Stellenbosch
Actually surprised I'm writing this positive review. This time I went to the ABSA branch in Stellenbosch to renew my passport and ID. Excellent service from 'Snowie'. The whole process was quicker than it took me to find parking. It's a pity all DHA branches (non-banks) cannot do the same! Thank you
0 replies
3 months ago
Why bother playing the Cell C Rewards? Waste of Time try to use Vouchers!
Why bother playing the Cell C Rewards ? When I eventually have enough 'stickers' to cash in for a voucher other than your own, they don't work! Just been to Col'Cacchio with my R80 voucher, and was duly advised that I need a WI Code. All I have is (I gather) a '****' barcode, which in any case they cannot scan, and specifically need a WI Code. Bellow the 'barcode' is the word 'null', where I guess the code should be. Please fix, as I know somebody else has had a similar experience.
6 replies
4 months ago
Getting Disappointed Now
Have written glowing reviews for Amazon SA before, until a weeks or so ago. Seems to be happening more often now. Sadly Have to send stuff back for a refund, mainly because it is the wrong item. And when you request a replacement they send the same product back. Even when you ask for a credit refund, and buy from another from a different supplier - you get the same product (obviously the same company with different ID's). The picture of the product on Amazon NEEDS TO BE THE SAME product delivered !
0 replies
4 months ago
Excellent Service From Debbie At The Montague Gardens Branch
Special thank you to Debbie, the Branch Manager at the Montague Gardens. Was looking for hardener/catalyst liquid for their body filler, as I could not find it anywhere online (either out of stock, or no indication that it is stocked) She was very helpful in recommending stockists in my area and what to ask for. She was super fast in replying to emails, and obviously was very knowledgeable in the product(s) Luxor are selling ! Keep it up....
0 replies
6 months ago
Fantastic Service from Stacey-Lee at Richmond Park
Popped in for an online order collection - which was great service and very easy. While there I went looking for a PowaFix product. Stacey-Lee assisted me, and was very helpful - checking your store stock, other Brights branches, as well as PowaFix website itself. Very patient and knowledgeable person. In the end I researched the product at a different store, and although it was a PowaFix product it was actually 'HydroFix' and not 'OxyFlo' My mistake, and apologies. Thank you
0 replies
6 months ago
Poor Product, Review Not Published
Bought some so called 'Heavy Duty' wipes. Sadly, they are hardly anything but not 'Heavy Duty'. They are flimsy, thin and very small in size. Really disappointed with them. In fact I have better luck using a paper tissue - it's the same size and thicker than these wipes. Would probably blow a hole through these wipes if I had to blow my nose in them! Have left a review, which was not published - in fact there are no reviews at all and suspect that feature has been disabled. Reported the issue directly to Amazon, but yet to receive a response. Do not wastw your money or time on the following : www[.]amazon[.]co[.]za/Perfect-All-Purpose-Heavy-Duty-Cleaning-Sheets/dp/B0FV3BJC9M/ref=sr_1_8
0 replies
6 months ago
Competition Error (Unfortunately, this till slip has already been used)
Have literally just opened my 850g Parmalat Cheddar Cheese (from Spar 16th Nov) and noticed a QR competition code. Scanned it to joined Parmalat whatsapp, went thro the process, scanned the Spar receipt, only to be advised that "Thank you for your entry. Unfortunately, this till slip has already been used. Please try again with a new till slip. Ts & Cs Apply." Re-scanned it and the same reply! So either Parmalat have a system problem (probably), or somebody at Spar Century View (unlikely) are printing off duplicate receipts and entering the competition. Either-way, it does not fair well Will Hellopeter the same message for Parmalat
0 replies
6 months ago
Competition Error (Unfortunately, this till slip has already been used)
Have literally just opened my 850g Paramalat Cheddar Cheese (from Spar 16th Nov) and noticed a QR competition code. Scanned it to joined Paramalat whatsapp, went thro the process, scanned the Spar receipt, only to be advised that "Thank you for your entry. Unfortunately, this till slip has already been used. Please try again with a new till slip. Ts & Cs Apply." Re-scanned it and the same reply! So either Parmalat have a system problem (probably), or somebody at Spar Century View (unlikely) are printing off duplicate receipts and entering the competition. Either-way, it does not fair well Will hellopeter the same message for Spar
1 reply
Review Distribution
5 Star
61 (44.20289855072464%)
4 Star
2 (1.4492753623188406%)
3 Star
4 (2.898550724637681%)
2 Star
7 (5.072463768115942%)
1 Star
64 (46.3768115942029%)