HW
Herman W
Active since May 2014
7
Reviews
0
Industries
Reviews
7 reviews3 weeks ago
ER Consulting Drs. Holt & Partners
I have received an account for my late wife been admitted via ambulance to Life St Georges Trauma unit on 6 April 2026. My wife's been diagnosed in June 2023 with Mesothelioma of pleura ( Asbestos Lung Cancer) at the day of admission at the trauma unit. I handed her Cancer Care file with ICD-10 code C45.0 to the staff to use for account billing from Bestmed Medical Aid Oncology benefits. She was an ICU patient and there wasn't a bed available at the ICU unit at Life St Georges Hospital on 6 April 2026. She was very sick and the Oncologist Dr Ally and Physician Dr Kapp immediately take charge of her in hospital even at Trauma unit. Around 14:00 on 7 April 2026 a bed became available and transferred to the ICU ward of Life St George's. She was treated in the hospital for this medical condition and passed away on 15th April 2026. ER Consulting submitted account to my medical aid from my acute benefit instead of in hospital benefit and to use the Oncology ICD10 code C45.0. They are constantly phoning and even made calls to my late wife's number. I explained it to the to follow the correct procedure but fail to do and understand.
0 replies
1 month ago
Cellphone number blocked since 6th May 2026 and request on 7 to unblock and reissue of new sim is still pending . I went to Baywest Mall MTN Gqeberha and a very humble person tried to help me, and escalated to Area managed and supervisors to assist, but
Extremely poor service unresolved blocked number for cellphone ****** still pending since 7 May 2026 with no help or assistance
0 replies
1 month ago
MR. LH Waldeck
I have reported my phone me ****** on 2026/07/08 and requested that my OM account been blocked until we can resolve the matter today 2026/05/08. I went into OM Bank branch and they tried to assist to unblock the account, but the authority is only in HQ. I have been in contact with the support and complaints department, and they informed me that it could take a few days hopefully sometime next week. I have no excess to my account at all and all my money is now frozen. It is weekend and I will be without a single cent . The case number 00199239 is in hand with OM BANK HQ and still pending.
0 replies
44 months ago
Mondo Mobile
I have been contacted by a sales person on 1 Nov 2022 regarding an upgrade with MTN. I have a current contract which laps Feb 2023. The sales person informed me that that I will receive a new Samsung Galaxy 22 Ultra in 7 working days. I only have to pay the current contract till Feb 2023, but have the luxury of using the new devise within the 7 working days. He told me telephonically that I will only pay for the new contract from Feb 2023. I never received the contract on email, and to my surprise since I spoke to two persons at Mondo Mobile Customer care, and MTN Direct is that I will have to pay both contracts once I receive the new device. I have cancelled the order and they are now looking at a disciplinary hearing to the individual. I have been with the MTN franchise near me and they advise me that they have endless problems daily with customers complaining about Mondo Mobile. Now I have to wait for the cancellation which only takes 2 to 3 days, and the new devise is on it's way to me even since I cancelled the upgrade.
3 replies
85 months ago
Poor customer service in Port Elizabeth issue almost 2, 5 months old
Extremely bad customer service from PE branch and HQ Cape Town. Don’t care attitude even when you enter the PE shop and feedback regarding complaint. I had a problem with a 2 seater Recliner couch that are peeling and seats unstable. Response to settle 60% credit after I have spent almost R30000 at PE decorun. My first email dated 1st April 2019 till today no formal commitment to replace faulty seater. Issue now nearly 2 months.
0 replies
107 months ago
Reimbur*****t of R1800 by Autopage still oustanding for 2 months no resulation yet and awiating my money
Thank you for submitting your query through this medium of correspondence. Your reference number for this query is ********** 5. Please keep the reference number so we can assist with tracking your query. We will respond to your query within 8 working hours. Kind regards MTNSA credit Management Department ----- lhwaldeck Wrote ----- Dear Ntsudzuluseni/Collections department, Can anyone please provide me with an update on this matter, because I am not been paid yet by Autopage. Kind regards Herman Waldeck ********** From: ********** ********** Sent: 01 August 2017 07:34 AM To: ********** Cc: ********** Subject: FW: bank letter head : Dear Ntsudzuluseni, Can you please be so kind and follow this up when can I expect to be reimbursed by Autopage. Your urgent assistance and help is greatly appreciated in advance. Kind regards Herman Waldeck From: Herman Waldeck ********** Sent: 24 July 2017 07:51 AM To: 'Ntsudzuluseni Mutheiwane [ MTN South Africa ]' ********** Subject: RE: bank letter head : Good morning, Please find attached as requested. Kind regards Herman Waldeck From: Ntsudzuluseni Mutheiwane [ MTN South Africa ] ********** Sent: Friday, July 21, 2017 2:33 PM To: ********** Subject: bank letter head : Good day Mr Lambertus H Waldeck As per the request from Auto-page, Kindly forward the banking details under the bank letter head, note that auto-page advised that they are requesting a confirmation from the bank. We apologized for all the inconvenience occurred. Thank you Kind Regards, Ntsudzuluseni Mutheiwane Credit Controller **********
1 reply
138 months ago
Poor Chronic medication supplier for Medihelp
After numerous telephonic discussions and email correspondence Faranani as the service provider for Medihelp clients fail to deliver chronic medication.<br> <br> We have applied for chronic medication from Faranani on 30th Jan 2015 and still haven't received it. Despite all the promises it still continues.
0 replies
Review Distribution
5 Star
1 (14.285714285714286%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
1 (14.285714285714286%)
1 Star
5 (71.42857142857143%)