VS
Vera S
Active since Apr 2014
23
Reviews
0
Industries
Reviews
23 reviews2 weeks ago
Excellent Service Norkem Park
I would like to compliment Makgabo, the manager at Ackermans Nokem Park, for the exceptional service he consistently provides. He is always visible, vigilant, and actively involved on the shop floor, ensuring that customers receive assistance promptly and professionally. Although it is a small branch, it is truly worth shopping there because of the excellent customer service and welcoming atmosphere he maintains. I have visited other branches where there is often clutter and disorder, with incorrect sizes placed on hangers, making shopping frustrating. However, at Ackermans Nokem Park, the store is consistently neat, well-organized, and easy to shop in. His leadership, attentiveness, and dedication to customer satisfaction truly stand out. Makgabo handles customers with patience, respect, and excellence. Ackermans Nokem Park is fortunate to have such a committed and hardworking manager representing the brand.
0 replies
1 month ago
Unauthorized deduction
Dear Disney+ South Africa Support Team, I am writing to formally raise a complaint regarding a subscription labeled “Disney+ Mobile 1 Month On Us” that has been linked to my mobile account. I want to make it clear that I did not sign up for this service. Despite this, an amount of R19 was deducted from my account, which I consider unauthorized. When I contacted my service provider (MTN), I requested confirmation of when and how this subscription was activated. Unfortunately, they were unable to provide this information. I was also promised contact details to escalate this matter directly with Disney+ Mobile, but I have not received any follow-up. Furthermore, when I attempted to cancel this subscription—which I never authorized—I was informed that it cannot be cancelled. This is extremely concerning and unacceptable. I am very disappointed in how this matter has been handled and the lack of transparency around this subscription. I request the following: Immediate cancellation of this subscription A full refund of the R19 deducted A clear explanation of how this subscription was activated without my consent If this matter is not resolved urgently, I will consider escalating it further and reviewing my use of related services. I trust that this issue will be treated with urgency and professionalism.
0 replies
2 months ago
Outstanding Service
I would like to commend Kgothatso (I hope I got the name correcr, young, very neat with beard) at FNB Festival Mall for his outstanding service. Although I was initially frustrated and had to explain my challenge multiple times, he remained incredibly patient, calm, and professional throughout the entire interaction. His willingness to listen and assist without showing any irritation truly stood out. Thank you, Kgothatso, for your excellent customer care and dedication to helping clients.
1 reply
9 months ago
Pathetic Service
Bad and pathetic service. We've been seating here for over 1 hour. Excuses and excuses from the consultants. Very unprofessional. Another reason why I regret choosing this bank
1 reply
19 months ago
Horrible experience
Pathetic service from KFC Greenstone. I just want you to know that you have lost a loyal customer. Customer's needs are never taken into consideration. Staff members are mean and unapologetic.
0 replies
22 months ago
Exceptional Service
Spur Running waters Festival mall never dissapoints. I was privileged to have Thabo serve us, what an awesome waiter, best chicken livers , lovely playlist and stunning service. We are definitely coming back. Thank you.
0 replies
22 months ago
Poor communication No consideration for your clients Silly mistakes, I just received a call meant for a Nomsa who logged a query on Hello Peter
Poor communication No consideration for your clients Silly mistakes, I just received a call meant for a Nomsa who logged a query on Hello Peter. Richard the agent I was talking to on what's App told me that the missed call I had was for an update. Your service is really bad. I don't blame Nomsa
2 replies
26 months ago
This is the 3rd month of trying to resolve the billing query with Homeconnect
This is the 3rd month of trying to resolve the billing query with Homeconnect. Numerous phone calls and the explanation of the same issue. I'm exhausted. I have been double debited once again after sending proof of the pending payment in question. Last month I went through the same ordeal. Is this how homeconnect is getting rid of customers. I can tell you this now. It's really working.
1 reply
35 months ago
Rea just provided me with the most abhorrent service
Rea just provided me with the most abhorrent service. I don't know where to start, from her persistently calling my name in a childlike voice to her insistence that she is following procedures despite my insistence that my reconnection should have occurred 30 minutes after 12:25. I kept asking her to connect me with a supervisor while we spoke back and forth. She said that her supervisor would tell me what she had said, which was quite unsettling. I'm glad I pressed her to let me through since I was persistent enough. She put me on hold for a time before telling me that my services have been restored. Over the last two months, your agents have provided the best service to me. I'd like to imagine that Rea is inexperienced, too lazy to look outside the box, or simply unconcerned. It would be an understatement to say that I was disappointed in the service I received. I requested that she provide me the URL or what's app number to your Hello Peter. I am still waiting.
1 reply
Review Distribution
5 Star
8 (34.78260869565217%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
15 (65.21739130434783%)