CV
Clive V
Active since Mar 2009
321
Reviews
0
Industries
Reviews
321 reviews2 weeks ago
Vodacom please explain how 1.9G disappeared from my data over the past 4 days?
Vodacom. What is going on with your data system? I have noticed over the past few months that I seem to be going through more than my normal amount of data, and as I had not really checked on it , I simply let it slip. However the situation is now ludicrous. On Friday 22/05 I received a message from Vodacom stating that I had 1.9G left for the month, which I though it basically should be. About an hour later I had a message stating I had about 750mb left , then an hour or so later I had only about 160mb left. I immediately telephoned Vodacom and asked what was happening? The lady I spoke to was very helpful and told me that there was a system problem and not to worry. Today, I noted I had no data. I immediately telephoned Vodacom and asked them exactly what was going on. I was told that I had gone through 2.8G of data on Spotify over the past week. That is total and absolute tripe. If I download from Spotify I will always do it via wi-fi and in any event if I perhaps inadvertently downloaded 1 or 2 albums over the past week. In any event that would have used perhaps 150mb for both. I do not download videos. My Vodacom data usage apparently for the month was 6.1G. What absolute *******. It would seem that large amounts of my Vodacom data have somehow vanished into thin air. And just in case someone was about to give that standard "answer" that in the case of my wi-fi being slow, the data usage would kick in, my wi-fi averages 90/70
1 reply
2 weeks ago
Wesbank congratulations, you have managed to take incompetence to ludicrous levels
I have been receiving at least 3 calls a day from Wesbank for about 3 weeks now, asking for someone I have never heard of. I explained that to them the first, second and third times they phoned each time telling them that they had the wrong number and to delete it from their system. They stated they would. That hasn't stopped them phoning non-stop since then. What the st*ff is wrong with you Wesbank. What are the chances you could set up competent systems, or do you simply not give a d*mn.
2 replies
1 month ago
If you do not want an item to be delivered use Aramex.
Aramex taking incompetence to an art level. I ordered an item from Amazon and delivery was confirmed for 30th April. I kept track and on the 28th saw that it had been delivered to Aramex warehouse in Cape Town, and would be out for delivery to me the next day, the 29th April. On the 30th when I noticed delivery had not taken place I checked the tracking again. It now stated that there was "a delay " and was now going to be delivered by 12 May. Trying to get hold of Aramex South Africa is an exercise in futility. I eventually have had to email Aramex global to help. I actually managed to get hold of Amazon who were really helpful, but even they couldn't not find out what had happened. Aramex has the item been ******? Perhaps broken? Perhaps lost?
0 replies
1 month ago
Mweb taking incompetence to an art level.
I tried to contact Mweb, initially via their site chat window, after a number of constant repeat "answers' telling me to repeat exactly what I had typed in previously, I gave up and I tried telephoning. I was told that I was "first in line" basically every few minutes. After over 12 minutes of being first in line, I put the phone down. Honestly Mweb, why do you even bother with the bs. Why not simply state that: " You could be holding on forever and we will answer sometime in the future."?
1 reply
2 months ago
Honestly, terrible customer service
I had booked a flight on Safair and booked the incorrect dates. I realized the error about an hour later and contacted them, the site would not allow me to change the dates. Unlike the amazing service from Lift they insisted on a R300.00 change fee.
0 replies
2 months ago
Incredible customer support and help.
I had booked a flight on Lift and realized after about two hours that I had booked the incorrect dates. I contacted them and within 5 minutes they had changed the booking for the new dates, at no cost.
0 replies
2 months ago
Natis taking incompetence to an art form.
I have been trying to get a reply to a few emails sent to Natis for over two weeks now. Not even an acknowledgement. On Tuesday I decided to send one even an organization run by the ANC should answer. "Please give me the bank details so I can EFT a payment. To date nothing. Is it simply a situation that they simply don't give a d*mn
0 replies
3 months ago
Spar this is not for your stores but the despicable trolleys at the Cape Town International Airport.
Spar this is the only way I may be able to get your attention. Spar I am flabbergasted how you can have the Spar name on the despicable health hazard trolleys at the Cape Town International Airport. The trolleys are not only filthy but rusted as well. When I have no choice but to use them, I immediately, when I no longer need them, wash my hands. I simply cannot believe that Spar would allow this if they know. perhaps, as you advertise on them, the money you are paying for them "somehow" finds its way into other, shall we say,"places".
0 replies
3 months ago
Great company just don't buy their " surprise lucky packets"
This is difficult. Normally Hyperli is great and you do get whatever you paid for or ordered. However ,I bought two of their "surprise lucky packets"? I think they were about R375.00 each. The one was ok I received goods to the value of perhaps R450.00. Of course I never expected the iPhones/ tablets etc, I never received the other, and after having contacted them a few times, and I do know they were having a problem with their suppliers, I told them to just forget it, Their suppliers obviously needed the money more than I.
0 replies
3 months ago
The rating is for DSTV. Their staff member NTANDO would get a 5* rating.
My account was debited for about R200.00 above what I actually should have been paying, twice in a row. After the first debit I telephoned in and was told that it they would look into it and come back to me. Of course they did not. I telephoned again and was again told that they would escalate it to accounts and they would come back to me. This time I was told it was for a decoder they had not charged me for before. I stated that, that was total ******* as I had paid for the decoder over four years ago. They said they would sort it and come back to me,. Of course they did not. The third time my account was debited for the incorrect amount I, as can be imagined, was infurated and contacted them again. Incredibly luckily I managed to speak to a lady Ntando. She spent time going into the account, and finally found out that the accounts department had decided for some asinine reason, that I had not paid for an installation over five years ago and decided to charge me now. She managed to have it all reversed. Thank you so much Ntando. As far as I am concerned this is *****, and if they are doing it to me, I can only presume they are doing it to a plethora of their other customers. Perhaps accounts were given certain instructions as a result of the Canal+ buyout. It would be interesting to find out.
0 replies
Review Distribution
5 Star
49 (15.264797507788161%)
4 Star
1 (0.3115264797507788%)
3 Star
6 (1.8691588785046729%)
2 Star
58 (18.068535825545172%)
1 Star
207 (64.48598130841121%)