National Traffic Information System (eNaTIS)
Unclaimed Business
|1.4|29 Reviews (last 12 months)|This business does not respond to reviews
National Traffic Information System (eNaTIS)
Unclaimed Business
|1.4
29 Reviews (last 12 months)
Does not respond to reviews
AI Review Summary
Based on recent customer reviews, National Traffic Information System (eNaTIS) faces significant frustration from users attempting online vehicle licence and driver's licence renewals. Customers consistently mention extensive delivery delays well beyond the advertised three to five working day turnaround, alongside unanswered emails and unhelpful call centre interactions. A recurring theme involves payments being processed without corresponding licence disc delivery, incorrect information captured on documents, and customers being redirected to physical offices in distant provinces. However, a smaller group of users praise the platform when it works smoothly, describing rapid doorstep delivery and efficient processing.
Performance(last 12 months):
Trustindex Rating
1.9NPS Score
-34Unlikely
TrustIndex
1.9
NPS Score
-34
Recommended: Unlikely
Review Distribution
1.4|29 Reviews
Sep '25 - Aug '26
Recent reviews (29)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceST
Siyabonga T
1 reviews | Active since May 2026
27 May 2026, 17:23
Useless
I've been sending countless emails to their online support team, not even a single reply, booking slots are always at 0 and demand R250 if you show up without a bookin I have been wanting to reset my password, they just won't even bother helping you. My actual rating is zero, had to put 1 star so i can be able to write
Helpful (0)
|Replies (0)ST
Siyabonga T
1 reviews | Active since May 2026
27 May 2026, 17:23
Useless
I've been sending countless emails to their online support team, not even a single reply, booking slots are always at 0 and demand R250 if you show up without a bookin I have been wanting to reset my password, they just won't even bother helping you. My actual rating is zero, had to put 1 star so i can be able to write
0
Replies (0)AG
Ace G
1 reviews | Active since Nov 2020
24 May 2026, 03:50
COMPLAIN / SOBTAGE. / *******ION
Please advise to what's happening with your online booking . It's seems someone has sabotage your online service.. Numberous times it still never update. And there's non bookings Impossible to tell its a technical issue.. every single day we checking on online and there's nothing available. My understanding someone behind this ONLINE APP IS SOBTAGING IT . *******ION AGAIN. I NEED SOME IMMEDIATE ATTENTION. I EVEN SENT 2 EMAILS. WITH NO RESPONSE. YOU TELL ME. WHATS HAPPENING TO THIS WORLD. IS IT FULL OF *******ION. WE NOT GETTING THE SERVICE .
Helpful (0)
|Replies (0)AG
Ace G
1 reviews | Active since Nov 2020
24 May 2026, 03:50
COMPLAIN / SOBTAGE. / *******ION
Please advise to what's happening with your online booking . It's seems someone has sabotage your online service.. Numberous times it still never update. And there's non bookings Impossible to tell its a technical issue.. every single day we checking on online and there's nothing available. My understanding someone behind this ONLINE APP IS SOBTAGING IT . *******ION AGAIN. I NEED SOME IMMEDIATE ATTENTION. I EVEN SENT 2 EMAILS. WITH NO RESPONSE. YOU TELL ME. WHATS HAPPENING TO THIS WORLD. IS IT FULL OF *******ION. WE NOT GETTING THE SERVICE .
0
Replies (0)FN
Florah N
1 reviews | Active since Apr 2026
22 Apr 2026, 08:53
Subject: Complaint Regarding Delayed Driver’s Licence Card
Hello Peter Subject: Complaint Regarding Delayed Driver’s Licence Card I am writing to formally raise a complaint about the excessive delay in receiving my renewed driver’s licence card from the Alberton DLTC. I app**** for my driver’s licence renewal in 23 December 2025, and as of today, I have still not received my card. This delay is far beyond the standard processing time communicated at the time of application. The prolonged wait has caused significant inconvenience, as I depend on my licence for daily responsibilities and legal compliance. I have also made efforts to follow up, but I have not received clear communication or resolution regarding the status of my card. I kindly request: An urgent update on the status of my driver’s licence card A clear explanation for the delay Immediate action to ensure I receive my card without further postponement
Helpful (0)
|Replies (0)FN
Florah N
1 reviews | Active since Apr 2026
22 Apr 2026, 08:53
Subject: Complaint Regarding Delayed Driver’s Licence Card
Hello Peter Subject: Complaint Regarding Delayed Driver’s Licence Card I am writing to formally raise a complaint about the excessive delay in receiving my renewed driver’s licence card from the Alberton DLTC. I app**** for my driver’s licence renewal in 23 December 2025, and as of today, I have still not received my card. This delay is far beyond the standard processing time communicated at the time of application. The prolonged wait has caused significant inconvenience, as I depend on my licence for daily responsibilities and legal compliance. I have also made efforts to follow up, but I have not received clear communication or resolution regarding the status of my card. I kindly request: An urgent update on the status of my driver’s licence card A clear explanation for the delay Immediate action to ensure I receive my card without further postponement
0
Replies (0)LS
CV
Clive V
1 reviews | Active since Mar 2009
10 Apr 2026, 16:28
Natis taking incompetence to an art form.
I have been trying to get a reply to a few emails sent to Natis for over two weeks now. Not even an acknowledgement. On Tuesday I decided to send one even an organization run by the ANC should answer. "Please give me the bank details so I can EFT a payment. To date nothing. Is it simply a situation that they simply don't give a d*mn
Helpful (0)
|Replies (0)CV
Clive V
1 reviews | Active since Mar 2009
10 Apr 2026, 16:28
Natis taking incompetence to an art form.
I have been trying to get a reply to a few emails sent to Natis for over two weeks now. Not even an acknowledgement. On Tuesday I decided to send one even an organization run by the ANC should answer. "Please give me the bank details so I can EFT a payment. To date nothing. Is it simply a situation that they simply don't give a d*mn
0
Replies (0)MJ
Molemo J
1 reviews | Active since Dec 2021
9 Apr 2026, 12:04
*****ulent system
An administration mark on the license for warrant of arrest has been paid three years ago however we can renew the driving license till today because license department takes me from pillar to post. The person on details who seems to be responsible for removing the marking is Molise Rj and he can not be found, even license department says they don’t know him. What should I do? Why will a person put an admin mark and subject me to suffering while the whole department doesn’t know him? Please help me
Helpful (0)
|Replies (0)MJ
Molemo J
1 reviews | Active since Dec 2021
9 Apr 2026, 12:04
*****ulent system
An administration mark on the license for warrant of arrest has been paid three years ago however we can renew the driving license till today because license department takes me from pillar to post. The person on details who seems to be responsible for removing the marking is Molise Rj and he can not be found, even license department says they don’t know him. What should I do? Why will a person put an admin mark and subject me to suffering while the whole department doesn’t know him? Please help me
0
Replies (0)AK
Agness K
1 reviews | Active since Apr 2026
7 Apr 2026, 08:58
Not Happy
It’s been a month since I paid for my car license disc online, I haven’t received it yet. I have used your platform for the past 3years no issues at all. I have called 2 times they just take my details but now seems to be happening. Can I get someone to explain to me please why it’s taking so long
Helpful (0)
|Replies (0)AK
Agness K
1 reviews | Active since Apr 2026
7 Apr 2026, 08:58
Not Happy
It’s been a month since I paid for my car license disc online, I haven’t received it yet. I have used your platform for the past 3years no issues at all. I have called 2 times they just take my details but now seems to be happening. Can I get someone to explain to me please why it’s taking so long
0
Replies (0)DF
Duart F
1 reviews | Active since Aug 2022
16 Mar 2026, 10:53
Won’t get assisted and get no feedback.
I have requested to change my number and email adress. I called to be told to send a email. I sent a email and after a days wait, requested a AFFIDAVIT requesting to change my information. I have done so and sent it. I have been struggling 4 weeks to receive feedback and to change my information.
Helpful (0)
|Replies (0)DF
Duart F
1 reviews | Active since Aug 2022
16 Mar 2026, 10:53
Won’t get assisted and get no feedback.
I have requested to change my number and email adress. I called to be told to send a email. I sent a email and after a days wait, requested a AFFIDAVIT requesting to change my information. I have done so and sent it. I have been struggling 4 weeks to receive feedback and to change my information.
0
Replies (0)