HN
Horst N
Active since Feb 2014
41
Reviews
0
Industries
Reviews
41 reviews1 month ago
Glasfit service useless
I lodged a claim with my insurer for a cracked windscreen which obviously needs to be replaced. Glasfit called me four(!!!) times to arrange for a chip in my windscreen to be repaired. Another company that doesn’t listen to it's customers.
0 replies
1 month ago
Discovery mess
I lodged a claim for my car because something on the highway struck my car, cracking the windscreen and damaging the frame. The claim was authorised, obviously assessor took photos. Discovery, not knowing cars and not listening, authorised a seal and a door beading. When I went to the panelshop yesterday, I find my driver's door completely stripped and the right front fender removed, also the removable roof panels (Jeep Wrangler). None of this has anything to do with the claimed for damage. When I spoke to Discovery they said that the shop "misread" the jobcard, which is untrue because Discovery gave them the incorrect instructions. This level of incompetence is shocking, and I will be looking for a different insurer.
3 replies
2 months ago
Unacceptable "service" from Discovery Insure
Had an incident on the highway with my car. Something hit the car, damaging windscreen and body. Logged a claim. Went for assessment. Got a call from Glasfit to repair "chip" on the windscreen. Windscreen is destroyed!!! Chip repair??? Got claim amended. Got email address to let them know when car is booked in for repair. Email address does not exist. Phoned them to let them know when car is booked in to arrange for hire car. Got told I'll be called back within an hour. That was 15.00 hours. Still waiting at 18.24 on Friday evening. This after being transferred from pillar to post. As soon as this claim is paid, it will be goodbye Discovery. The hassle with these people is simply not worth it anymore, after years of being a client.
1 reply
8 months ago
Pointless messages from ABSA
Hello stupid ABSA. I have asked and complained. I get messages saying "You have insufficient funds for this online transaction on card blah blah". Does it say what transaction? No. Anything on the app? No. Does it reflect on the account as debited and returned? No. So how do I know that a) what the transaction is and b), if it is even legit? You need to be more transparent. I can't wait to close my accounts with you.
2 replies
8 months ago
Tiger Wheel ***********
About 2 weeks ago I went to Tiger Wheel and Tyre in Strijdom Park, Randburg. My wife, trying to avoid an accident happening in front of her, swerved to the left where she hit the pavement, damaging the left front tyre and rim. I have Xsure tyre insurance, so I dropped the wheel off at TWT, where I was assured that my insurance would cover the claim. Not knowing the claim procedure, I trusted them to get it sorted out. It took almost two weeks for the rim to be returned from the repair shop. I went to TWT to have the wheel put back on the car, only to find out that the claim had not even been submitted. I was assured multiple times by Craig, who seems to be the manager there, that it would only be a formality and the claim would be authorised. Now the claim has been refected due to it not being "accidental damage", yet the rim was repaired and a new tyre fitted for which I am now liable? Not happening. If they don't know the proper claim procedure then that is not my problem. I can't afford to pay for this as my wife is unemployed, and if I had known about the rejection beforehand would not have given the go ahead. I don't even know how much I'm in for. This is unacceptable.
2 replies
10 months ago
VODACOM *********** AND DOES NOT CARE
I PAID MY ARREARS TWO WEEKS AGO VIA THE VODAPAY APP. THEY ARE UNABLE TO TRACE MY PAYMENT, SO THEY KEEP CUTTING ME OFF. I HAVE EMAILED PROOF OF PAYMENT FIVE TIMES, YET NOTHING GETS DONE. MY WIFE RELIES ON HER PHONE FOR BUSINESS, BUT DOES VODACOM CARE? WE WENT TO A SHOP TWICE TO GET HELP, BUT THE SAME RESULT. I'VE ASKED TO BE ESCALATED AND FOR SOMEONE HIGHER UP TO CALL ME INSTEAD OF HAVING TO SPEAK TO THE CALL CENTRE PEOPLE, BUT YOU THINK THEY WOULD CALL? DO NOT GIVE A DAMN. IF THIS IS NOT FIXED BY CLOSE OF BUSINESS TOMORROW, I WILL SUE VODACOM FOR *****, THEFT, BREACH OF CONTRACT, AND I CAN PROBABLY THINK OF A FEW OTHER THINGS.
2 replies
10 months ago
Vodacom beyond ***********
I am so sick of this. Vodacom is not capable to trace and allocate a payment made through THEIR APP so I can be reconnected. This is beyond ***********. Emails, phone calls, more emails, more phone calls. I have sent my proof of payment to three different departments/people. Nothing happens except excuses.
2 replies
11 months ago
Vodacom not interested in helping
Through unfortunate events my Vodacom account was in arrears. I paid the arrears amount yesterday, and called them to reinstate my service. I made the payment through the Vodapay app. I was told that they were experiencing problems with the app, so could I please send my pop to them which I did. 24 hours later. I am still waiting to be reconnected, and when I call, I get a don't care attitude.
4 replies
11 months ago
Harressment by Multichoice
On an almost weekly basis, I get calls from some people "on behalf of Multichoice", either trying to sell me additional insurance or their newest decoder. Obviously with additional cost involved. I keep telling them that I do not want to add additional expenses right now, yet the calls keep coming. What must I do to stop this? This is harrassment.
0 replies
11 months ago
Harassment by Multichoice
Today is Saturday. I was called by some call centre 3 times in less than 2 hours to sell me insurance on behalf of Multichoice. The same numbers called during the week as well, but always hung up when I answered. I keep declining their insurance cover. I WANT THESE CALLS TO STOP IMMEDIATELY. THIS BORDERS ON HARASSMENT.
0 replies
Review Distribution
5 Star
2 (4.878048780487805%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
4 (9.75609756097561%)
1 Star
35 (85.36585365853658%)