UK
Uwe K
Active since Oct 2012
5
Reviews
0
Industries
Reviews
5 reviews65 months ago
Discovery has the payments but stopped the medical cover !
I have been attempting to assist my father in law regarding his discovery health cover. He was employed and the medical aid contribution was deducted from his salary and the employer made the payment to discovery, he changed from paid via the employer to paying it himself and also downgraded his plan. In December the employer , in error, made the deduction for the original cover from his salary and paid this over to discovery. Due to there being insufficient funds due to the deduction (R6300) to his salary in his bank account he could not honor the debit order to his own account, (R2800) Discovery says we cannot do anything about the extra funds paid by the employer (the empployer and discovery must resolve it). The employer is also having no joy from discovery to either refund the employer and the employer will the pay said funds to my father in law OR discovery channel these fund to the correct client. The medical aid member number remained the same, the beneficiaries remained the same, ONLY the plan changed. Now discovery is sitting with the funds, shutning us AND the employer from pillar to post and doing NOTHING to resolve matter and my father in law without medical cover. Is this the typical discovery way ? Maybe discovery should focus on HEALTH and less on so called banking and insurance.
1 reply
72 months ago
Signal has gone from OK to "There is no vodacom"
I live in Walkerville, Gauteng. I used to have acceptable data and voice signal..however in February/March it suddenly became no signal. Vodacom has even sent someone to come do a signal test (during lockdown) and he agreed there is a problem. However nothing has been done as yet. I am pretty sure I can have the contract canceled because vodacom has changed their service level ? When i go to search for network operator manually on my phone it doesn't even detect vodacom...it detect the black, yellow and blue cellphone providers....
4 replies
76 months ago
Out for profit and nothing else
After claiming for a house break in this company decided to cancel my insurance. There was nothing wring with the claim, Just that i am not worth it anymore. First house break in ever. My new insurer covers more AND costs less.
0 replies
78 months ago
Surfshark VPN
This is a great service that is easy to use and understand, the 2 year deal is extremely cost effective and you are unlimited on bandwidth and devices to use...
0 replies
99 months ago
Standard Bank lying about signed agreement on Homeloan
Standard bank decided to increase my interest on my home loan for no valid reason. I was on debt review but off debt review from Jan 2017. I got a bond extension and signed a new agreement with interest rates specified (plus or minus prime/applicable rate). Standard bank now claims that because i was on debt review now suddenly i get a "risk rate". How can i get a risk rate more than a year after being off of debt review AND in the mean time granted a bond extension while NOT being on debt review ? They claim it is a concession rate, however now here in the contract signed is mention of any concession or review of rates unless the applicable/prime rate changes (which is normal) The lady that called me tried to convince me that a concession is inferred in the contract however when pushed on the matter she cant explain how something NOT written is written . I have never missed or made a late payment on the bond, as a matter of fact i have frequently paid MORE. I was promised feedback by 17:00 on the 5th of April 2017 yet no answer as yet.
3 replies
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