

Surfshark
Sep '25 - Aug '26
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Jul 2025
Bad app. VPN worked fine however i used the free 7 day trial before the period was over i proceeded to delete the account , upon deletion it states that your subcription will be ended and i proceeded. When i went through my banking app they had taken out the full year subsciption. i then proceeded to request a refund from them and their live chat agent says when i deleted the account i defeated the right to request for a refund. Utter bull****!!! ****ed off and inconvienced.
1 reviews | Active since Jul 2025
Bad app. VPN worked fine however i used the free 7 day trial before the period was over i proceeded to delete the account , upon deletion it states that your subcription will be ended and i proceeded. When i went through my banking app they had taken out the full year subsciption. i then proceeded to request a refund from them and their live chat agent says when i deleted the account i defeated the right to request for a refund. Utter bull****!!! ****ed off and inconvienced.
1 reviews | Active since Feb 2024
I haven’t used Surfshark in 10 months, but they auto-enable yearly subscription renewal so today they charged me $100. Since they advertise a 30 day money back guarantee I got in touch and asked them to refund the yearly renewal because I didn’t opt for it and no longer use their service. They refused to refund me, stating that it’s in their terms and conditions that they don’t refund such renewals. Very shady practices. I wouldn’t touch them with a 10ft pole after this.
1 reviews | Active since Feb 2024
I haven’t used Surfshark in 10 months, but they auto-enable yearly subscription renewal so today they charged me $100. Since they advertise a 30 day money back guarantee I got in touch and asked them to refund the yearly renewal because I didn’t opt for it and no longer use their service. They refused to refund me, stating that it’s in their terms and conditions that they don’t refund such renewals. Very shady practices. I wouldn’t touch them with a 10ft pole after this.
1 reviews | Active since Feb 2021
The worst of the worst "vpn" out there. I took out a 3 year subscription. This morning I cannot login, I had to change my password, which I did. 3 TIMES. Now not even the fking website will open. No email for support, nothing. Thesefking companies should be closed down and all directors arrested and thrown in jail
1 reviews | Active since Feb 2021
The worst of the worst "vpn" out there. I took out a 3 year subscription. This morning I cannot login, I had to change my password, which I did. 3 TIMES. Now not even the fking website will open. No email for support, nothing. Thesefking companies should be closed down and all directors arrested and thrown in jail
Hellopeter has tracked Surfshark across 7 reviews. Surfshark hasn't collected enough recent reviews — at least 10 in the last 12 months are needed — to calculate a TrustIndex score. Have you used Surfshark? Write a review to help others decide.
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