WW
Wade W
Active since Mar 2012
13
Reviews
0
Industries
Reviews
13 reviews1 month ago
Excellent Services as always!
Thank you for your awesome service as always. Management, please make sure these people are acknowledged and feel appreciated!
1 reply
16 months ago
STAY AWAY FROM HORRIBLE VUMATEL!!!!!!!
We are stuck with the horrible FIber provider in our complex. which was notified a day before and the next day they said they were only aware of the FIber problem the next day, which is a lie. STAY AWAY FROM THEM, their service is HORRIBLE, They do not care about your problem and they take your money anyway!
1 reply
39 months ago
Horrible packet loss with Vumatel Fiber provider
Since I have moved my FIber from axxess 50mbps to Afrihost 5mbs I have had THE worste packet loss since ADSL. I have had over 15-20 tech calls with afrihost and I have to resend test every time to PROOVE that I have packet loss. I had to go form 10pm to 2am onm a Saturday night to see that the packet loss was not happening, only during the day when there is lots of use on the network. This is a clear indication that my line is on a lower priority that a 50mb line. They have promised twice to send a technician, and they have not. This is THE worst fiber provider since ADSL. DO NOT USE THEM, if you have a choice!!!!!
2 replies
42 months ago
No response from Vumatel regarding my slower speed
I have been asking my ISP for feedback why my internet is 10mbps and I am paying for 50mbps. They say you dont give them feedback, please supply feedback. I am paying for HALF of my speed!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! I had to send 3 different types of Speed tests, just to get what I pay for.
3 replies
42 months ago
Bad Axxess and Vumatel Experience, AVOID at all costs!
I thought going to Axxess was going to be a good experience, but I was wrong. I am paying for 50mps but getting 20mbps. Paid 2 months for 50mbps and only getting 20bps. They had me jumping through hoops because useless Vumatel needs special treatment and I have to PROVE that I only get 20mbps. I sent an email to suppor*****ernet.co.za the person argued with me that I sent the email incorrectly. Later they say they responded and I never got an email.
0 replies
50 months ago
Vumatel no response on a whole complex with no internet (Pretoria)
2nd day no internet, no response from the ISP or them on all their social media channels. You pay R200 more that other Fiber providers, and the service is worse than Telkom. Well done Vumatel! Not even a status update on the ISP's status indicator
0 replies
52 months ago
Vumatel and their high prices, with no explanation from them or Axxess
I have asked them why their FIber prices is so expensive, more than other providers, They said comes from Axxess and axxess said thats the prices coming form Vumatel. I am basically being kept hostage because they have the monopoly in my area?
0 replies
57 months ago
They did a great job!
We are very pleased and very impressed with Amanda at Ooba. We started to give up that the banks would not supply us with a 100% loan, but Amanda and her team persevered and got us the loans for our dream home. Thanks so much and Well done!
3 replies
105 months ago
Waited 3 days for help regarding LTE service
I have reported that the internet is not working. Every time I phoned them, they take me through the same drill. I had to explain the package I was on to the person helping me. I removed the Telkom sim and replaced it with an MTN SIM and the internet is working fine. I am loosing R600 a day with this issue. I HIGHLY recommend it that no one subscribes to there service.
2 replies
109 months ago
Phoned me to add additional data
<p>Ronel phoned me from Vodacom and told me I will be paying less on my contract. Later I found out I am signing an ADDITIONAL data contract for another 24 months. NOT ion my contract that will expire next year. Also being rude to me when I tried to find out what the deal is about.</p> <p> </p> <p> </p>
2 replies
Review Distribution
5 Star
2 (15.384615384615385%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
2 (15.384615384615385%)
1 Star
9 (69.23076923076923%)