TM
Trishen M
Active since Oct 2011
31
Reviews
0
Industries
Reviews
31 reviews29 months ago
Amazing Experience @ Sunninghill Maternity Ward
I was anxious about our chosen hospital after reading some of the reviews but my anxiety has been put to rest. Our experience at the hospital and maternity ward has been nothing short of amazing. Every doctor, nurse and employee has treated us with the utmost respect, urgency, and care. This was the best hospital experience that I've had and could have asked for. I must say a special thanks to the gynae Dr. Majachani, the paed Dr Swanepoel, the anesthetist (I forget her name), our nurses Natalie, Sonto and Maria, and to all the people we interacted with. You guys have been amazing! Thank you for making our stay memorable.
0 replies
43 months ago
A little slow with d...
A little slow with delivery, but great customer service!
0 replies
44 months ago
Not qualified and dangerous
I paid R160 000 for my system and the stock was supposed to arrive on the 30th July. After chasing Tsepho for many weeks I finally received half of the stock on the 19th of September. The remainder of the stock arrived in October. What I figured out is that Tshepo used the stock I paid for to perform other jobs and keep me waiting. While working with Tshepo I realised that he is a compulsive liar who always has an excuse to why the contracted work was not complete. When appointments are scheduled to figure out what is going on, the appointments were delayed for another excuse or he just does not pitch up at all. Finally after receiving the stock what was supposed to be a 3 day job, turned into a month. I started growing suspicious because his team could not get things to work and I had to direct them on how the system should work. After another missed appointment, I had finally had enough and decided to get another supplier to double check the system. Not to my entire surprise the entire system was incorrectly wired. In the words of the electrician "it is a good thing you didn't turn this on because your house would have probably burnt down". I now how to pay another R28,000 to fix Tshepo's mess. Don't be fooled by Tshepo's cheap prices. He is not qualified to perform these projects. Systems installed by him put your life in danger.
0 replies
44 months ago
Save yourself the trouble
Tshepo is a good salesman, but that where the good stops and the nightmare begins. Once he has your money you can expect to chase him for many weeks to get the job completed. I have been chasing for a month and still do not have a working solar system. He lies about what is complete and not complete. He does not keep his appointments and always has an excuse. His team are clearly not qualified because they cannot do the simplest things. Do yourself a favour and save yourself the stress and choose a different supplier. I have to now get someone else to check the whole system so my house doesn't burn down. When you speak to him he'll probably have another made up reason why this review was not good. I've done my part, I've warned the next customer.
0 replies
67 months ago
Outstanding knowledge and Service
I've been working with Enver Murugan and Christell Boucher for a few years now. Absolutely outstanding customer service. It's the only company I've worked with that actively review my insurance policy on a yearly basis, negotiate my increase on my behalf and suggest better options where they've found more value. The advice received from Enver is priceless. The only financial adviser I've worked with that doesn't hide behind a CFP certification and claim to know everything. He will go out of his way to understand, inquire and learn where he is not sure.
0 replies
67 months ago
Very compelling value proposition
Very competitive pricing, and claims process is good. Maybe a little slower to respond than the more digital providers, but their value proposition is too compelling to complain. An excellent company to work with.
1 reply
67 months ago
#CustomerForLife
In the last two years I've been unfortunate to have been struck by lightning twice and have a burst geyser. I was expecting outsurance to give me a hard time about the lightning twice on the same items, but to my surprise the claim process was super smooth with no issues. Very very impressed! Thank you Outsurance #CustomerForLife
1 reply
67 months ago
Not a single late delivery in years
This company never ceases to amaze me. Years later and not a single missed delivery. Two days to receive and item from CPT to JHB is just incredible. There pick up point in Engen big bird is world class. Well done Takealot
0 replies
67 months ago
Pray you don't need after sales service
Don't bother trying to receive any after sales service from their warehouse. I was delivered two damaged couches. Two weeks later I'm still trying just to get in contact with the warehouse to have it resolved with no luck. Just pray you don't have to deal with them after delivery. They put on such a plush experience in store, but everything is downhill once your credit card is swiped. Move on a pay a few extra bucks elsewhere, it's worth not having the stress of dealing with them in the end.
1 reply
71 months ago
Unexpected claims review and payment
I received a payment from Discovery which I was not expecting. On inquiry I was informed that they were reviewing claims since 2018 and found a claim that was paid from my savings, which should have been paid from the scheme. That is a great gesture, especially when all companies are under such pressure with the current economic situation.
2 replies
Review Distribution
5 Star
10 (32.25806451612903%)
4 Star
1 (3.225806451612903%)
3 Star
1 (3.225806451612903%)
2 Star
7 (22.580645161290324%)
1 Star
12 (38.70967741935484%)