Active since Aug 2011
I requested the deletion of my SnapScan account for one simple reason: in 2026, SnapScan still does not support virtual bank cards. This is completely out of touch with modern security standards and user expectations. Every major South African bank offers virtual cards because they are safer, more secure against *****, and far more convenient. SnapScan markets itself as a modern, secure fintech platform, yet it fails to support one of the safest payment methods available today. I received SnapScan’s account‑deletion notice explaining their strict PCI compliance and security protocols. That only highlights the contradiction: how can a platform that claims to be secure and up‑to‑date refuse to support virtual cards? I would like to get answers on the following: • Why does SnapScan not support virtual cards in 2026 • Whether this is due to outdated system design, internal policy, or a misinterpretation of regulations • Whether SnapScan plans to implement virtual card support in the near future Until this basic functionality is available, I will not be returning to the platform.
I regret not checking the existing comments before placing my order with Incredible Connection. Now I am stuck with the same problem and cannot get it resolved. My order was fully paid for with the promise of delivery within 2–5 working days. To this day, no package has been delivered. My emails have been ignored, Messenger replies are limited to the standard “we have a backlog,” and there is no clear feedback or solution. The company even refers to the wrong order date and explains that weekends do not count as working days – yet it is already 6 working days with no delivery in sight. This is clearly not an isolated case – Hellopeter shows hundreds of similar complaints about delayed or cancelled deliveries and poor communication. I have already escalated the matter to the Consumer Goods and Services Ombud (CGSO) and the National Consumer Commission (NCC). In addition, I will ensure that newspapers and social media platforms are made aware of Incredible Connection’s ongoing delivery failures and poor customer service, so that other customers are warned.
I am extremely disappointed with the lack of accountability and follow-through from Marquis Finance. On 01 June 2025, a premium was deducted from my account — despite the fact that my vehicle had already been fully paid off. I understand that the deduction may have occurred due to timing issues with cancelling the debit order, but I was assured that the refund would be processed within 12 working days. To date, I have received no refund. The only reference to it appears vaguely in a settlement letter — no actual payment has been made, and no formal communication has followed. I contacted the call center on 30 June and was told the matter had been escalated and that I would receive an email. That email never came. This is unacceptable. Marquis Finance has now exceeded the six-week period allowed for resolving such matters under the FAIS Act. I will be lodging a formal complaint with the FAIS Ombud and, if necessary, the FSCA. I urge others to be cautious and to monitor their accounts closely after final settlement. A financial institution should not go silent when it owes a client money. If anyone else has experienced similar delays, I encourage you to speak up — we deserve better service and transparency.
Lekker man. Geniet dit om te werk met SnapScan maar maar my kliente verkies om met n kaart te betaal.
Not the easiest company to work with, I need to send a packet and received everything to do so. When I arrived at the station the screen was dead. Connect via WhatsApp just to wait hours for someone to talk to me and the BOT is the stupidest thing to talk to. I think PUDO must rethink their way of connecting to people. I am sure the pocket big bucks with the way they operate.
I logged a blocked drain with City of Cape Town more then 4 weeks ago. I live in a complex named Picket Post with 15 flats. The grey water from our complex is blocked toward the municipality system and is starting to become a health hazard. Reference numbers was given to me and a day or three later it is closed with no reason why. I have taken the time to go to the municipal office to speak to a person and not to use social media etc. The problem was escalated and still nothing is being done after more then a week. This is the DA government we chose to run the Western Cape and this is the service we get from them.
Not a very trustworthy company to use for hand to hand deliveries. Took the 7 days to respond to my calls and deliver my package from Vodacom.
For the past 2 months we as a small company had to deal with bad email facilities which when a call was made to their CC, apologies was made and then either new details was given to us to made changes on Outlook or promises was made that our email will be up and running in no time. They don't even answer their phones to lock problems. When given our details and promises that we will be phoned back when services is reinstated, I still wait for that call/s<br> <br> Our small company cannot afford not to have access to mail facilities to run our business. For that reason we start looking at other ISP companies but really after supporting Kingsley for years now expect them to come to the party and explain or give some feedback to what is going on or just send some apology.
For many years I am trying to get the people and management of Shoprite to listen and hear my frustration about delivery trucks parking in the street next to the delivery doors in the early mornings starting sometimes as early as 4h30. The trucks with cooling equipment even run their cooling motors which is a hell of a noise that time of the morning. At night they sometimes go on of-loading stock for the shop until 3 in the morning. Nobody can sleep late or go to sleep because of this noise levels. <br> <br> It seems that nobody want to take responsibility for the problem and even the centre management don't do anything when complaining to them. The big BOET can do so because nobody can take them on via court or anything else because they got the money and the power to shift you as the small one out of the way.<br> <br> Maybe this will be seen by many and someone of Shoprite's top management will see this and start to do something about it. Lets see.
All members recieved a SMS saying that we will get our tax certificates on the 6th of July. For the 3rd year it did not happen. SARS want proof of medical expenses but my medical aid cannot supply proof. All type of excuses is made when a call is logged at the call center.
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