SB
Semantha B
Active since Jun 2011
6
Reviews
0
Industries
Reviews
6 reviews2 weeks ago
NRB making false promises!!!
NRB making false promises! Firstly Nedbank treats you like ****! When you ask for a diffrent consultant, they hand you over. Then Adriena Soloman makes false promises, I made they payment within period agreed but still after numerous follow ups, I haven't received my paid up letter! Because they received their money they don't care about you!!!
0 replies
3 months ago
If u want to be treated like **** bank with NEDBANK!
Stop treating customers like ****! Made payment arrangements and some months I'm even paying more yet I have been handed over. I'm not allowed to state my side while the consultant can treat me like ****. When I asked for another consultant the phone gets dropped.
0 replies
15 months ago
Pathetic service from THE COURRIER GUY RANDFONTEIN
If there was -stars I would score them that! After trying to use the app for a kiosk booking unsuccessfully I went into The Courrier Guy in Randfontein -17 Kenneth rd. The staff member then told me to use the app again, failure to book the collection I asked her why she couldn't do it on her system? Maybe it was due to her being on a personal call rather than trying to assist me. After completing her call she booked the collection but made an absolute mess!!! When I got into my vehicle the collection was booked from Randfontein to *** AND not from *** to Randfontein. I went back frustrated and was informed that they cannot fix it. I had to arrange with the send to pay and refunded him. Ontop of this MESS I had to send my ID and proof of banking details as they could refund me my R175.... After doing the above I asked for proof of refund request on 17 Feb, today is the 26th of Feb. Still NO REFUND!!!! I got a mail where they claim that they send the refund request but according to this outlet their HEADOFFICE has still not approved or processed my R175 refund (due to their staff making mistakes) Guess this is the type of service you can expect if you wish to deal with the COURRIER GUY IN RANDFONTEIN, me personally, I will NEVER SUPPORT THEM AGAIN!!!! Then the staff thinks an apology will resolve the matter when they again didn't do as requested in black in white on their w app messages.
0 replies
31 months ago
SHOCKING ELITE MOBILE!!!!!
After 2 days of non stop calls, I called your call centre yesterday 15.50 to remove my details but guess what.... you are still phoning me NON stop. I phoned again today and was advised that nothing was done yesterday!! *** you must be joking. Now it will take another 24 hours Apparently you also don't know where you got my details with my permission??? REALLY BULL****!!!
1 reply
52 months ago
Worst experience of my LIFE with MSC Cruises!!
NEVER BOOK WITH MSC!!!! Obviously due to covid I had to pay a fee to move my initial cruise, which I did (there after we received an email with a voucher for a move which we couldnt use because I did it beforehand) never the less we waited for months on end to receive confirmation on whether we can cruise or not... So cruise got postponed again (due to covid) plus minus a month before departure date. We were offered an option to move it on with another year or get a full refund (excl funds I payed to transfer). So they long journey began as I was informed it could take 90 days +. However my co-travelers received their refund when I submitted my request long before theirs. I phoned MSC 011 798 0134 on 25 January 2022 at +-9.00 to be informed that my refund is done and I could get my funds in a day or 2. Patiently waiting for my money I phoned again on the 28th Jan when the consultant informed me that I misunderstood on the 25th. I was furious I insisted that they pull the call. Palesa assisted me and told me that she would phone me back. On the 31st I phoned MSC again!!! Waited 40 min for Palesa who then eventually confirmed that the consultant misinformed me on the 25Th. She did however still didnt want to inform me who helped me. I requested that I manager or team leader phone me back and guess what.. I'm still waiting. On the 20th of Feb I receiced a partial refund, I figured the rest could have been paid to my credit card. So today on 22nd Feb I phoned the MSC line again, a very unhelpfull arrogant lady Nkuoe (it sounded like) answered. I wanted to establish why I only received a partial refund. She told me I just have to wait. I tried explaining but she told me that the refund will be done in same sequence as payment which i how already is utter **** as my partial refund was more than my deposit paid first Again I asked for a supervisor / manager to be told they in a meeting. I asked for Palesa she isnt in. No one can assist, they dont know anything, refund doesnt get done in SA. REALLY MSC CAN NO ONE HELP OR GIVE ME ANSWERS!!!! I WILL NOT RECOMMEND YOU TO ANYONE BE SURE OF THAT.
0 replies
74 months ago
Nonstop issues with Vodacom!
On 22/12/2019 i was informed i owe Vodacom R446 and I made an instore payment at clearwater store, i was informed i should give the payment time to reflect then cancel the contract. On 31/12/2019 i cancelled ref I-345515-23017021. I was under the impressions this case was closed. However in march i received a summary from clearscore reflecting missed payment from vodacom. Shocked i phoned on 01/04/2020 and spoke to Phillip Machibuka who informed me i still owe vodacom a whopping R9.97 and make the payment the same day. I was promised that my account will be updated in 24hours. Shocked after 2 weeks i phoned the call centre again and spoke to Malebogo Makesh who said it was updated but i had to request paid up letter. And i did! According to this consultant it would take 48 working hours, given the fact that it was easter weekend i allowed extra time. I tried to contacted the various numbers as its been almost a month but no luck to speak to any real person, Tobi has no options for this complaint. Should I really be battling my ass off to get a paid up letter out of Vodacom.
2 replies
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1 Star
6 (100%)