ZS
Zusiphe S
Active since Jun 2024
10
Reviews
0
Industries
Reviews
10 reviews3 weeks ago
********* Billing Practices and Ignored Customer Complaints by ER24
ER24 has been completely unhelpful in resolving my billing issue. After using their ambulance service, they failed to properly process the claim with my medical aid, and I am now being held personally liable for the account. I have made multiple attempts to resolve this matter through emails and follow-ups, but their accounts and claims departments continue to ignore my communication. The lack of accountability, poor customer service, and failure to assist a patient with a legitimate query is extremely disappointing and *********. Patients should not have to fight this hard just to get basic assistance and clarity regarding accounts. I will be escalating this matter further to the relevant regulatory bodies.
0 replies
3 weeks ago
Netcare and ER24 Failed to Process My Insurance Claim Properly
I am extremely disappointed by the service and lack of accountability from both Netcare and ER24. Last year I used ER24 ambulance services and received treatment at a Netcare hospital under the understanding that the claims would be processed through my medical insurance. I have now been informed that I am personally liable for the outstanding amount because the claims were apparently not handled correctly. Despite trying to resolve this matter and repeatedly contacting the relevant departments, I have received little to no assistance. ER24’s claims/accounts team has ignored my emails, while the issue remains unresolved. It is unacceptable for patients to be left dealing with financial stress caused by poor administration and lack of communication between healthcare providers and billing departments. Patients should not have to fight for months just to get basic assistance on accounts that should have been processed correctly from the beginning. I expect both Netcare and ER24 to urgently investigate this matter, communicate properly, and resolve the outstanding billing issues without further delay.
1 reply
3 weeks ago
ER24 Ignored Insurance Claim and Left Me Liable for the Bill
I used ER24’s ambulance services last year under the understanding that the claim would be processed through my medical insurance. To my shock, I am now being held personally liable for the outstanding amount because ER24 apparently never processed or claimed correctly from the insurer. What makes this even more frustrating is the complete lack of assistance from their claims department. I have made multiple attempts to resolve this matter through emails and follow-ups, yet my emails have been ignored and no meaningful feedback has been provided. This level of service is extremely disappointing, especially from a company operating in emergency medical care where professionalism and accountability should be a priority. Patients should not be left stressed, ignored, and burdened with unexpected debt because of administrative failures on ER24’s side. I expect ER24 to urgently investigate this matter, communicate properly, and resolve the billing issue without further delay.
0 replies
3 months ago
Bad meat
Their meat is awful...i bought stewing beef and have struggled with it because its just so bad. I would not recommend anyone buying meat here.
0 replies
6 months ago
Netcare N1 City
I was admitted at Netcare N1 City on 26 November, and my experience was very disappointing. While the doctor who attended to me was friendly, supportive and professional, the two nurses who handled me were extremely cold and inattentive. When I asked for clarity about the leave note the doctor had given me, one of the nurses responded with a rude attitude and gave me a very dismissive look. It made me feel stupid for simply asking a question — and by then the doctor had already left, so I had no one else to ask. After that, I was discharged immediately and left sitting for almost an hour with no communication or support from the nurses. Overall, the care I received from the nursing staff was very poor, and I would not recommend N1 City Netcare based on this experience.
1 reply
14 months ago
Urgent Complaint Regarding Negative Impact on My Credit Score Due to Vodacom
I am writing to formally express my deep frustration and disappointment regarding a situation with Vodacom that has now negatively affected my credit score. Despite my best efforts to manage my finances responsibly, I recently discovered that Vodacom has reported negatively on my credit profile. This has caused my credit score to drop significantly, and I believe this was done unfairly or due to a miscommunication or error on Vodacom’s part. At no point was I adequately notified of any outstanding amounts, nor was I given reasonable opportunity to resolve the issue before being listed. This is not only unfair but also damaging to my financial credibility, especially as I have been actively working to build and maintain a strong credit profile. I request that Vodacom urgently investigate this matter, provide a clear explanation, and take immediate steps to rectify any wrongful listing on my credit profile. Furthermore, I expect a formal letter confirming the correction so I can submit it to the relevant credit bureaus. This experience has been incredibly stressful and disheartening. I hope this matter will be treated with the seriousness it deserves and resolved without any further delays.
2 replies
14 months ago
Disappointed and Misled by Decofurn– Beware of **** Promotions!
recently made a purchase on DecoFern's website, lured in by a promotional code that promised R300 off my order. Unfortunately, the code didn’t work at checkout, and despite trying multiple times, I ended up paying full price. I reached out to their customer service for help, hoping it was just a glitch—but I was met with a dismissive and uninterested attitude. The representative I spoke to clearly had no intention of helping and showed zero concern for my issue. This experience has left a bad taste in my mouth. DecoFern’s misleading promotions and poor customer service are unacceptable. I strongly advise others to be cautious and not fall for their **** promo codes or marketing gimmicks. It’s just not worth the hassle.
0 replies
14 months ago
DO NOT BUY VODACOM FIBER – THEY ARE ****MERS!
DO NOT BUY VODACOM FIBER – THEY ARE ****MERS! I have never in my life experienced such shocking, disgusting customer service. VODACOM IS A ****. If you're thinking of getting their Fiber service, DON’T DO IT. They have literally ****** R3,000 from me, and to this day, they refuse to refund it. I’ve been paying for Fiber that I haven't even been able to use because of endless complications on their side. Every time I’ve tried to get help, I’m met with excuses, being bounced between agents, or just straight-up ignored. And here's the real kicker — you’ll end up buying mobile data anyway, because THEIR FIBER DOESN’T WORK. Imagine paying for a Fiber line every single month, only to have to top up your phone with data just to get by? Absolute daylight *******. I've wasted countless hours on the phone and email, chasing Vodacom for a service that never delivered. They don’t care. They just want your money. Once they’ve got it, good luck getting any sort of help or accountability. Their customer service is appalling. You're either put on hold forever, transferred ten times, or given the same useless copy-paste responses. Potential customers: AVOID VODACOM AT ALL COSTS. They are not just *********** — they are actively exploiting people. I wouldn’t wish this experience on anyone. Save yourself the time, money, and stress. Go with literally any other service provider. Vodacom has proven that they will happily take your money for nothing in return. You’ve been warned.
2 replies
23 months ago
Review for Thuli Thipe
I am writing to commend Thuli Thipe for her outstanding service in helping us find suitable accommodation and making the relocation process seamless. Her professionalism, efficiency, and attention to detail made everything smooth and stress-free. Thuli's expertise and support were invaluable. She consistently met our needs and delivered excellent results. Thank you, Thuli, for your exceptional work! Sincerely, Zusiphe Sikayi
0 replies
23 months ago
Africrest properties is awful
This is an awful place to rent, they lure customers by creating **** discounts then when you there they start over charging, Not to mention how rude all of their stuff is. from security, reception all the way to head office. They literally have no regard for tenants and no respect for the law. Dont make the mistake of renting any of their properties at all.
1 reply
Review Distribution
5 Star
1 (10%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
9 (90%)