MW
Melshaw W
Active since May 2024
10
Reviews
0
Industries
Reviews
10 reviews2 months ago
Plumblink Lekkerwater road, BAD SERVICE!!!
Plumblink down Lekkerwater road in the South Peninsula has bad service. My almost 90 year old granny asked me to take her there. We walked in, someone was busy on the register, another person busy on his laptop. No one on the floor to assist her. We walked around in circles and eventually she just walked up to the guy with the laptop and then only did he ask if he can help. She explained what she needed and he just said yes he know what she is talking about but very confused. That is when I stepped in and said you don't know what my granny is looking for because she never mentioned what it is because I am confused too. He then admitted he is also now confused. None the less, I sent him an email as he requested with pictures attached to show what my granny is looking for. Almost 24 hours later, no reply or acknowledgement to my email.
0 replies
5 months ago
Vodacom, STOP USING SKYNET as your courier service company!!!!
Customer service is great, drop Skynet as your courier company, they keep lying about my delivery. First lie, vehicle broke down. Second lie, they tried to contact me but no answer yet my phone is with me all the time as I am expecting a call. Secondly, the consultants of this company is rude and help with the lies when you call the customer service number. thirdly, it takes a full 10min plus to get through and speak to a consultant. Vodacom, do better please, read the reviews online about this company.
2 replies
5 months ago
Skynet not such a world class delivery company at all :-(
Bad customer service. They will drop the phone in your ear just to not solve your issue. Not sure why vodacom is using this company now, I said I would have issues, RAM is the better company, especially when it comes to the instructions you leave with them before delivering.
0 replies
6 months ago
Help me track down Netstar!!!!
It is very difficult to get hold of this company. I have tried for days and no success, switchboard would put you through but phones keep ringing with no answer. This is a concern of note because if something serious would happen, this mean's I won't be able to make contact with my tracking company. I traded in a vehicle and bought a new one. They still charging me for my old device despite management saying I am excused from paying penalties on the old device. My life with this company has now become a nightmare. The hunt continues with finding the right person or department to speak to.
2 replies
6 months ago
MIladys manager at longbeach is horrible with customers!!!!
I didn't expect bad customer service from a store manager. I am still in shock. I returned an item my wife bought byt first had to stand and wait until she was done on her phone chatting. Casually turns around and apologises. Then she asked my card I bought the item with and I asked why? With so much sarcasm in her face, she smurks and says because we must refund you. I told her I don't know your processes of this store so please explain. She explains but tries to embarrass me until I said "listen. If you come to my woek place, I have to explain to you how things work around there. So don't just assume or expect me to know how your processes work". She should be the example to her staff in the store, instead she is showing them different. I am ****ed off! I will encourage my wife to no shop there anymore and others.
1 reply
9 months ago
ABSA insurance is a PAIN to Deal with.
An incident happened last week, 13 August 2025. My father has insurance with ABSA for more than 20 years. The speed at what they work to get you sorted is at snail's pace. What happened, a fire broke out and luckily only the outer building burnt but this caused the electricity to the house, to work on and off. Now they can't buy food and store it in a fridge or freezer because of this issue. ABSA insurance keep sending out an assessor! When will they start finalizing and fixing??? Two years ago, we had to fight to have a geyser replaced. Their service provider came out, replaced geyser and next day the house was flooded and again, there was no urgency from their side. I think ABSA insurance enjoy having their customers live in uncomfortable conditions. Is this not the reason why we have insurance to have peace of mind? Instead this insurer is giving us pain. My poor Dad is nearly 70. Has to drive up and down to ABSA bank to try and get things sorted. Quick for the debit order to go off but not so quick to sort your client.
5 replies
17 months ago
Bad service from iWYZE!!!
I moved to this insurance last year September 2024. The consultant was on it and just gave me peace of mind. They gave me the better offer of rhe two companies I have asked for quotes. This is where I start to worry. I did a claim online in December. On the app, the claim never moved at all, closer to 'approved'. I then picked upthe phone days later and I was told I needed to fill in paperwork and get quotes. If you don't call, you won't know and your "online" claim will go nowhere. A consultant won't even call you. None the less, I then made contact and rished to get all paperwork done. I emailed all documents and waited.... Then I called, jist to hear the people in the email is on leave. So when a consultant goes on leave, no-one else can handle your business. You must wait! Then I keep calling and no answer. What if my I was in an accident and need to contact my insurance? I also discovered, they will accept your installment on insurance to a value you insure a phone foe but come to payment and they will get a quote of what the phone's value is months later which is obviously less. We are nearly in February 2025 and my claim I submitted is still not sorted.
2 replies
25 months ago
Bad Customer Service from Miway
This company is becoming the worst in the insurance sector. My geyser broke in March 2023 and only got replaced in December 2023 but I was left with a hole in my wall and waiting for it to be fixed. This after I had to constantly follow up and scream on the phone with their staff. In January 2024, I had an underground leak by my back door. They sent out a service provider who dug holes and made 3 huge holes in my stoep and one in the wall. Still not fixed and we are now in May 2024 already. They were just too happy to get a good review from me and then left me and my property in the state that it is today. I have been requesting for assistance since January 2024 and their response is all the same, "The complaint was escalated to the claims agent". I got more stress from this company than anything else.
2 replies
29 months ago
Tlangelani Mculu was my cosultant
Tlangelani Mculu was my cosultant. He knew how frustrated I was and allowed me to vent with the issue I was faced with. Today, 16.01.2024, the service provider came out and my problem was solved. Tlangelani Mculu called me just after 17:00 to do a follow and make sure the job was completed and I was 100percent satisfied. Thanks MiWay, brilliant service as usual 💪🏽
1 reply
51 months ago
The staff is very efficient and effective
The staff is very efficient and effective. They understand the product. MiWay is also the best when making contact. Communication is key, they understand this very well. Been with MiWay for years, I'm going nowhere.
1 reply
Review Distribution
5 Star
2 (20%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
1 (10%)
1 Star
7 (70%)