AE
Angelique E
Active since Nov 2023
9
Reviews
0
Industries
Reviews
9 reviews1 month ago
DECLINED CONTRACT PHONE WITH A GOOD CREDIT SCORE
DEAR TELKOM I hope this message finds you well. I am writing to formally request an investigation into the recent decline of my mobile phone contract application with Telkom. I understand that credit assessments form a critical part of the application process. However, I am concerned as my credit score across multiple credit bureaus reflects a positive and healthy standing. Despite this, my application was declined, and I have not been provided with sufficient clarity regarding the reason for this outcome. This is also my first time applying for a contract mobile phone AT TELKOM, which makes the decision particularly confusing, as I have no negative history that should adversely affect my application. I kindly request the following: * A detailed review of my credit profile as assessed internally by Telkom * Clarification on the specific reasons for the application decline * Confirmation of which credit bureau information was used in the assessment * Guidance on any steps I can take to improve my eligibility for future applications It is important for me to understand whether there may be outdated, incorrect, or incomplete information influencing this decision. Please treat this matter as urgent, as it is affecting my ability to access essential communication services. Should you require any further information or supporting documentation, please feel free to contact me on 063 340 4800. Thank you for your time and assistance. I look forward to your response. Yours faithfully, ANGELIQUE ENGELBRECHT
0 replies
1 month ago
MY PROFILE NOT UPDATED FOR YEARS
I hope this message finds you well. I am writing to formally request an urgent investigation into my credit profile held with EXPERIAN SA. It has come to my attention that my profile reflects outdated and potentially incorrect information relating to an account from approximately 12 years ago. At the time, I was handed over; however, the outstanding balance was settled in full. Despite this, it appears that my profile has not been updated accordingly. This outdated information is now negatively impacting my ability to access credit facilities, including opening a mobile phone account, even though my credit profile with other bureaus reflects a positive standing. I kindly request the following: A full investigation into the status of my account Confirmation that the account was settled in full Immediate updating of my credit profile to reflect accurate and current information Removal or correction of any adverse listings that are no longer valid A copy of my updated credit report for my records Please treat this matter as urgent, as it is affecting my financial standing and access to essential services. Should you require any further information or documentation, please do not hesitate to contact me on 063 340 4800. Thank you for your prompt attention to this matter. I look forward to your response. Yours faithfully, ANGELIQUE ENGELBRECHT
1 reply
1 month ago
MY PROFILE NOT BEEN UPDATED FOR YEARS
I hope this message finds you well. I am writing to formally request an urgent investigation into my credit profile held with TRANSUNION CREDIT BUREAU It has come to my attention that my profile reflects outdated and potentially incorrect information relating to an account from approximately 12 years ago. At the time, I was handed over; however, the outstanding balance was settled in full. Despite this, it appears that my profile has not been updated accordingly. This outdated information is now negatively impacting my ability to access credit facilities, including opening a mobile phone account, even though my credit profile with other bureaus reflects a positive standing. I kindly request the following: A full investigation into the status of my account Confirmation that the account was settled in full Immediate updating of my credit profile to reflect accurate and current information Removal or correction of any adverse listings that are no longer valid A copy of my updated credit report for my records Please treat this matter as urgent, as it is affecting my financial standing and access to essential services. Should you require any further information or documentation, please do not hesitate to contact me on 063 340 4800. Thank you for your prompt attention to this matter. I look forward to your response. Yours faithfully, ANGELIQUE ENGELBRECHT
1 reply
1 month ago
MY PROFILE NOT BEING UPDATED FOR YEARS NOW
I hope this message finds you well. I am writing to formally request an urgent investigation into my credit profile held with RCS. It has come to my attention that my profile reflects outdated and potentially incorrect information relating to an account from approximately 12 years ago. At the time, I was handed over; however, the outstanding balance was settled in full. Despite this, it appears that my profile has not been updated accordingly. This outdated information is now negatively impacting my ability to access credit facilities, including opening a mobile phone account, even though my credit profile with other bureaus reflects a positive standing. I kindly request the following: A full investigation into the status of my account Confirmation that the account was settled in full Immediate updating of my credit profile to reflect accurate and current information Removal or correction of any adverse listings that are no longer valid A copy of my updated credit report for my records Please treat this matter as urgent, as it is affecting my financial standing and access to essential services. Should you require any further information or documentation, please do not hesitate to contact me on 063 340 4800. Thank you for your prompt attention to this matter. I look forward to your response. Yours faithfully, ANGELIQUE ENGELBRECHT
2 replies
1 month ago
Access Issue and Credit Report Update
Dear CLEAR SCORE I hope this message finds you well. I am writing to urgently request assistance regarding my credit profile and account access. I am currently unable to access my ClearScore account and suspect that it may have been compromised or hacked. Despite multiple attempts to reset or update my account details, I have been unsuccessful. Additionally, I have been informed by various retail stores that my ClearScore profile appears to be outdated and has not been updated for several years. This is concerning, as my credit score with other credit bureaus reflects a positive and up-to-date standing. Due to this discrepancy, I am experiencing difficulty opening a mobile phone account and possibly other credit facilities. I have previously attempted to contact your support team via phone and email but have not yet received any feedback. I kindly request the following: * Assistance in regaining secure access to my account * An urgent investigation into the status and accuracy of my credit profile * A full, updated copy of my credit report * Synchronization and updating of my credit information across all relevant credit bureaus Please treat this matter as urgent, as it is negatively affecting my ability to access essential services. You may contact me on 063 340 4800 for any further information or verification required. Thank you for your prompt attention to this matter. I look forward to your response. Yours faithfully, ANGELIQUE ENGELBRECHT 0633404800
0 replies
14 months ago
Ackermans/Tenacity
I was handed over with my Ackermans account due to retrenchment and couldn't pay anything for almost a year because I was unemployed for a while. This matter were added to their system . They knew about it . In 2020 I paid my account in full . Also have my paid up letter . Till today there is still a amount of R755 outstanding wich I can't understand my account is fully paid. I also wanted to re apply and they told me I will never ever in my life be able to have a account with Ackermans because of my previous situation. But in the end my account is paid up , and it was out of my control when I got retrenched. It's not like I wasn't paying anything I arranged a full payment and I did.
0 replies
14 months ago
SASSA OFFLINE 99% of the time
The Sassa offices in Nigel are useless . Every time I go they are offline. Sad part is while offline plenty of people sits and wait for the system to go online . While the people awaits the employees of SASSA sits and do nothing chatting. There are multiple people relying on SASSA especially applications that need to be submitting for child grant . The cost of living are so high people has no choice to apply especially the parents suffering to find a job . Some of us can't wait for hours and months before getting any assistance. I'm reporting this manner . Online services also offline most of the time . Can't register at all .
0 replies
20 months ago
Standard Bank taking to long to relese eft payments
Awaiting for payment to reflect into my Capitec Account from a person who banks by Standard Bank. She made a eft payment in the early morning on the 22nd of Sept . Its Day 3 already and no Funds yet released. Its the first time there is a delay and waiting so long. Normally i received a payment by the next day after eft was completed. Ref number of pending payment : 3356018297
2 replies
31 months ago
Withholding an employee's salary seems unjust to me.
A few days ago, my husband was dismissed by his employer. He had a hearing with his supervisors and Labournet/HR. It was initially communicated that the decision was 50/50, but it seems Labournet is treating it as a dismissal. Labournet and the employer were supposed to inform my husband today, 27/11/2023, about the final decision, but no one has provided any updates. My husband followed up with Labournet, but the person handling the case was unavailable. Regardless of whether my husband is dismissed or not, he still has the right to receive his regular salary. On 24/11/2023, his payday, the employer withheld his salary, citing Labournet's decision. Now, four days later, my husband has received no salary. The employer's payroll representative informed him that she cannot pay him until she receives approval from Labournet. My husband is the sole breadwinner for our family, including a wife and four children who depend on him. Personally, I find this delay very unfair. Regardless of the outcome of the dismissal, he has the right to his salary for the days he worked. I am not fami**** with Labournet, but I know many companies use their services. I am also unfami**** with the process. However, withholding an employee's salary seems unjust to me.
0 replies
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1 Star
9 (100%)