Active since Nov 2023
My son lives abroad, we had a consent letter in place and on several occasions we have used it. We then decided to cancel our policy and then sudden the letter of consent is gone. They had me on the phone for 18 minutes to tell me that. On social media X I posted and I was informed that customer care would get hold of me ASAP and that is nearly 24 hours ago. they had **** to my son son about his premium, at a stage a sales director would have called us nothing happened. DO NOT TRUST KING PRICE AT ALL, THE REWIES AND POSTS ON MY X PLATFORM CONFIRM THAT WE ARE NOT THE ONLY ONES THEY HAVE **** TO BEFORE.
Their reception ignored us when we took our dog in for a problem. We sat there no greeted us or even tried to speak to us. RUDE and unfirendly service.
I went to Bradacres today to get my BP script. The lady could then not find my latest script. The pharmacist (KM) lady is known to me, and she said there is no script. I have proof on my bank that I got my script there. I took my Dr's note in myself. So they did NOT even offer me an emergency supply. SAD day for doing business with Clicks.
I tried to go and sell a car today at the Dome, I registered the car on their system, and I waited for 25 minutes before I got a call from a buyer. They were hanging around on their phones. The sales managers ignored me when I went to their desk to ask to speak to the branch manager. What a **** show. I called their head office and the call was terminated by the agent, I was driving and could not immediately give her the reference number. The Branch manager is protected like a demi god.
I had a debit order taken from my business account without my knowledge or authorization. I have called the ***** line on multiple occasions with NO resolution. I had tried business banking, complaints, and other areas of FNB with ZERO, assistance. I have tried my business banker with Zero response, I tried my Regional Business banker for assistance with NO resolution. This account is 10 years old, but it is gone. **** service.
We received a call from our Estate security just after 8 today, an hour later we sat and waited for the driver to appear, we understand that they might had other deliveries, but an hour later and nothing. Please understand, because he called us first with security, we are responsible for his behavior and or any other transgression, speeding etc. We subsequently called TCG and then only received a call from the driver, saying he does not know where our address is, put it in Google maps. We could not wait anymore, and we went on the run we where supposed to go on an hour earlier, then we got attacked by a dog on the run and that could have been catostrophic to us. The behavior of TCG drivers is not an good image and then on top of that, there is NO management available to speak to, why ? is the The Courier Guy management aware of this kind of behaviour and and just do not want to except resoponsiblity of that. SAD SAD
Stay away from Rain, their support is worth nothing and their esculation team does not exist, been strugling for days with NO resolve of our issues and nothing has been done to resolve the tower issues. They addmitted to have overcrowded the tower. How is that possible without upgrading to tower. Useless.
I bought a brand new Bennet Read 7kg washing machine from Makro Riverside last October. It started to shake so much that the concrete block around the drum started to break up in pieces. A week ago I contacted Bennet Read support and Makro, but so far NOT even a phone call from any person or technician.
Contractors beware - La Pirogue Body Corporate are bad payers. Our services were rendered, we delivered on a project, which deliverables were changed at the last minute, plowed our own money into the project and after 2 weeks we are still waiting for our final invoices to be paid. The maintenance manager has said that he has submitted all the neccessary paperwork, and that payment was imminent, now is avoiding our calls and Whatsapps. The matter is going to the attorneys now. As a company we don't have any bad debt or bad payers, this is an absolute first for us.
I wrote a review on the 15 July 2024, and so far nothing has happened, NO one has contacted me or suggested anything to me even the business banker has gone quiet after sending me a VIP invite to collect my cards, NOT a word. The x account has gone silent, why would that be FNB? Because you do not keep your client's information safe!
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