Active since Jun 2010
I took a loan from Absa which was paid off in February . They refunded me my February debit order since the loan was paid up . Now in April they deduct 796. Again in May. The loan has been paid up. They need to close the loan account and refund me my money. I’m really disappointed with the Absa loan department.
I would like to write a review about Cartrack. I give them 5 stars. They do an excellent job. I would recommend their service. Superb!
I am writing this out of sheer frustration with Vodacom's shocking service delivery and lack of accountability. My fibre has been completely down since Friday, 15 May 2026. Because it is still down today (Sunday), I am now forced to alter my plans and commute to the office tomorrow morning instead of working from home as scheduled. Every single time I call support, I am given the generic script to "wait 48 hours." This is entirely unacceptable for a service I pay for monthly. My current reference number for this issue is SR260515-237987, and I was informed this morning that it has finally been allocated to Motseme Elizabet yet I still have no internet and no timeline for a resolution. What makes this unbearable is that it is a recurring issue. Last month (around 13 April), during Vodacom’s migration of my line to Vumatel, my internet was down for more than 7 consecutive days. Despite losing connectivity for a week, Vodacom failed to provide any credit or reversal on my account for the days I was left without service. Now, just a month later, I am facing the exact same downtime and systemic lack of urgency. I demand the following: Immediate escalation and resolution of reference SR260515-237987 so I can use the service I pay for. A formal credit assessment and refund app**** to my account for the 7+ days of downtime in April, as well as the current downtime period. A direct response from a manager who can take accountability, rather than another standard 48-hour automated delay. Vodacom, please fix my line and credit my account. Your service failures are directly impacting my ability to work.
I am writing to formally lodge a complaint regarding the total loss of my fibre internet service, which has been offline since Monday, 13 April. Despite numerous attempts to resolve this, I have faced a complete lack of accountability and transparent communication from Vodacom. My experience over the last few days is summarized below: Service Outage & Lack of Timeline: I have had no connectivity for several days. Despite calling in multiple times, no restoration timeline has been provided. Unauthorized Migration & POPI Concerns: I was informed that my area is being migrated to Vumatel as the Fibre Network Operator (FNO). This was done without prior communication and, more importantly, without my POPI Act consent to share my personal data with a third-party provider for this migration. The "Run-Around": I have been repeatedly shuttled between Vodacom and Vumatel support lines. It was only after significant persistence on my part that the matter was finally "escalated," yet I remain offline. Financial Prejudice: My account for April is paid in full. However, due to your service failure, I am forced to purchase mobile data daily to remain connected for work and personal use. Requested Resolution: Immediate Restoration: I require a definitive date and time for when my service will be active on the new FNO. Account Credit: I expect a pro-rata refund for the days without service, as well as compensation/data bundles for the additional costs I have incurred. POPI Clarification: A formal explanation as to why my data was migrated to a new FNO without my explicit consent. I hope to resolve this through your internal channels before escalating this matter to ICASA and the National Consumer Commission (NCC).
I want to give a massive shout-out to Zuziwe for the incredible service she provided. I’m currently based in Jo’burg and needed building materials delivered to my home in Mdantsane, Eastern Cape. Managing a project from a distance can be stressful, but Zuziwe made the entire process flawless and efficient. Why her service was 5-star: Speed & Initiative: She provided my initial quote lightning-fast and proactively pushed through a discount, sending the updated quote immediately. Expert Guidance: She navigated me through a complex remote payment process, ensuring my funds were correctly allocated to my Builders card and advising me on the best final payment method. Instant Communication: The moment payment was confirmed, she sent over the receipt image. No waiting, no wondering. Always Available: Every time I called with a question, she was there. Her responsiveness and professional attitude gave me total peace of mind despite being hundreds of kilometers away. I am extremely grateful for her professionalism. Builders, you have a gem on your team! Keep up the amazing work, Zuziwe—you’re making a huge difference for your customers.
I’m disgusted at Finchoice after settling their loans earlier they reported a missed Feb payment at the Credit bureaus on my account which is not correct. This has a negative effect on my credit rating. This show negligence on their side .
Vodacom fibre in Tedstoneville provides the worst service. It’s actually “No service “ . On and off everyday. It’s a challenge to work from home. It is always an area outage. There is no explanation why, most of the time they don’t even know that there is an outage. I will never recommend anyone to join Vodacom. I would give them -1000 rating if it was available, they don’t even deserve 0 rating.
Cancellation are not done with Vodacom. The retention department is full of ******. I cancelled a contract with Vodacom last year December. They only cancelled one number and left one open . I am now told that I am owing and with debt collection and am in arrears for almost a 1000 rands . My contact number is i7295595 the number is 0716292550. If there was a minus score they deserve it .
I would like to write a review about Cartrack Nosiphiwe Maqa. She was so helpful. She sorted my inquiry speedily. I would recommend Cartrack to my friends and family. They are the best in service delivery.
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