Active since May 2023
3 weeks after complaining that It is taking to long to get authorisation for an eye operation. I've still had no communication or authorisation. You charge me an arm and a leg for premiums for this **** service. I hate your company and everything you stand for. Bunch of useless *********** idiots
I have serious eye injury, when I joined the medical. Aid there was no waiting period or exclusions. I've been booked for an eye operation this morning only to be told it's now with your standards department for investigation. There is no underlying problem that wasn't disclosed.. I am in immense pain only to be told the turn around time for your standards department is 4-7 days. What absolute nonsense is this. For 7bdays I must be at risk if losing my eye and he in excruciating pain. I hate discovery always have. You are useless when customers need you
best people to get involved is the ombudsman. as they have thousands of complaints. they are a shell corporation being used to launder money. not one person has anything good to say about them. and if there are its their own employeed
Posting on behalf of my father in law I never thought I would have to take this to social media, but after more than 2 years of trying to resolve this privately, I feel I have no choice left. I am the owner of a Land Rover Discovery 3.0L TDV6, and since mid-2024 I have been dealing with ongoing and repeated mechanical issues that have never been properly resolved. This has included: • multiple breakdowns linked to the same cam pulley • extensive repair work, including major engine rebuilds • the vehicle being off the road for extended periods of time • repairs that did not last, including one instance where the vehicle broke down again just 2 days after being returned • ongoing back-and-forth between repairers, the dealership, and Jaguar Land Rover South Africa with no accountability and virtually no communication Despite all of this: • I have continued paying for the vehicle • I have paid significant amounts towards repairs and vehicle hire • I have had no choice but to purchase a replacement vehicle as my Land Rover Discovery has been in parts since the 27 November 2025 • I have made every effort to resolve this matter privately and professionally What has made this so much harder is that this has not just been about a vehicle or repair bills, it has been about my family’s safety. My Land Rover Discovery has broken down multiple times with my family in the car, leaving us in stressful and worrying situations that no family should have to experience in a vehicle that is meant to be reliable and safe. A vehicle should give you confidence and peace of mind, especially when your family is with you. Unfortunately, this experience has done the complete opposite. What makes this even more disappointing is that this has all happened with a brand that is known for its reputation and premium positioning. I have tried every avenue to resolve this privately. I am now sharing this publicly because I believe this situation deserves attention. Everything shared here is based on documented correspondence, repair history, invoices, and my personal experience. At this stage, I am simply asking for a fair resolution, accountability, and for this matter to be properly addressed. If this reaches the right people, I hope something can finally be done. If you feel this deserves attention, I would appreciate you sharing.
after walking into you gateway branch, the staff were so unhelpful and rude. i then had the assistant manager call me apologise and said he will secure me a iphone 17 air ive been looking for. a week later ive still heard nothing. i went to your ballito junction mall and they told me they would order me one and i would have it the next day as she looked on the system and showed me there was..i wen there 2 days later to tell me its end of line and they cant get. i feel totally let down by vodacom in how the staff and management conduct themselves and lying to a customer. what a terrible service provider and what unfriendly useless staff
How absolutely pathetic that after being open for years, when a client wants to deposit cash they have to go to Pick ‘n Pay or checkers where u can only deposit a maximum of 5000 per day. How does that help me when I have to deposit a lot more then that to pay expenses but am unable to. Must be the only bank In the world that doesn’t allow to deposit money in a ATM it’s so infuriating and causes such problem. Really pathetic
Extremely Poor Service – Claim Unreasonably Delayed I am extremely disappointed with the service I’m receiving from Momentum Insure. My accident was registered more than a week ago, yet absolutely nothing has been done. The delay has been attributed to a previous insurance check, which I understand is necessary — but in the meantime, I’m left without a vehicle and no sense of urgency or progress from your side. This kind of delay is completely unacceptable, especially when customers rely on their insurers for support in times of need. Unfortunately, this reinforces the perception that Momentum Insure is one of those insurers always looking for reasons not to pay a claim instead of assisting their clients efficiently and fairly. I expect immediate action on my claim and a proper explanation
I have a 2017 Range Rover sport 4.4 sd v8 hse with 153000km and a full service history. The fact that this is suppose to be the their. OST premium vehicle leaves much to be desired. This car is now just gone 7 years old which is not old by any means and I’m have now got the hood lining sagging down. This is utterly unacceptable for a car I paid 1.5 million rand for. It is now out of warranty and now am expected to pay to have this fixed which I will most certainly not do. I expect landrover to do a will claim on this and assist me in fixing that. Not only that I have had my rear light replaced twice due to water getting in and misting up. This is actually appalling and require assistance as I’m not paying another 12000 for another light only to last a year!
Trying to ***** from their customers. I returned a 10kg gas bottle as I no longer needed it. They told me they will accept it but only give me half price as I didn’t have a slip. So they will accept something and knowledge that they can accept it but because of a piece of paper I don’t have from buying a gas bottle more then 3 years ago only give me half the value. And then to tell me that’s what they sell them for 175. If that’s the case I’ll take 100 and sell them. Your store manager is a **** and your business is a bunch of *******
Subject: Immediate Action Required - Unacceptable Claim Handling and Service Dear Momentum Team, I am writing to express my utter dissatisfaction with the handling of my recent claim. Having paid a premium price for insurance, I expect nothing less than premium quality in return, but what I’ve received is subpar, unacceptable service and products. I have now been presented with two inferior quality doors for my vehicle – a shocking and disgraceful response from a company of your supposed standing. This is not what I signed up for, and I will not accept this *******. If I wanted second-rate parts and service, I would have gone with a smaller, budget insurance provider. Instead, I put my trust in Momentum, believing a larger corporation would deliver quality and professionalism. What a mistake. Not only have you failed in this regard, but now there are further delays. Due to this unnecessary holdup, I demand a courtesy car delivered to my door today. Anything less would be adding insult to injury. It is horrifying to see a company like Momentum cutting corners in this manner, apparently to save a few pennies at the expense of your customers. I will be sure to advise anyone I know to avoid Momentum at all costs and cancel their policies, based on the appalling experience I’ve endured. I expect immediate action.
© Copyright 2026 hellopeter.com and its affiliates. All rights reserved.