LD
Lilanie T
Active since Jan 2023
7
Reviews
0
Industries
Reviews
7 reviews5 months ago
Payment Holiday Assistance
I got unfairly dismissed and logged a call with CCMA to fight back and need payment holiday assistance , Got declined by MFC for some stupid reason . Went to head office , got no assistance at Nedbank MFC Head Office .
0 replies
14 months ago
Poor Service
Fibre Down for almost week , no customer service over weekends. When the pear goes down the fiber is not up something tells me there's something wrong with the exchanges whatever but there is no fiber when the power is down as well .
0 replies
26 months ago
Matrix Warehouse ****mers
I bought a charger from Matrix , which turned out not to be the problem , I returned the charger within 7 days , now they don't want to return the R1000 they charged - they want to give me a store credit . What am I supposed to do with that ? I don't have the extra money to fix my laptop . Just return the money - nobody told me I cant return the product to get my money back
0 replies
28 months ago
Awesome customer service
Great Service from Naked , fast and efficient .
1 reply
34 months ago
GUARDRISK SHORTFALL does not cover full amount , only their calculation .
Guardrisk Shortfall cover - They paid fast but was short changed , not impressed by their calculations . The reason that I got "SHORTFALL COVER" is so that it pays for the WHOLE SHORT FALL , not partial shortfall . Shame on you .
0 replies
34 months ago
Accelerit ? WHAT SERVICE ???
Poor start with Accelerit fibre , They came to install the modem and line does not work . Then I get invoiced , I am not paying anything till it works !!!! Trying to get a hold of anybody is a nightmare , your call centre does not answer , On hold the whole time then call gets dropped for no reason . How can you mark the line as Active if it does not work ????
1 reply
41 months ago
Rain poor customer accounts
Cancelled my subscription and got charged double , poor upload speeds on 5G , I got the R1 boost Promo and canceled the same month , as the upload speeds terrible . Cancelled the 4G and got charged double , how unfair.
16 replies
Review Distribution
5 Star
1 (14.285714285714286%)
4 Star
1 (14.285714285714286%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
5 (71.42857142857143%)