Martyn van den Berg

Active since Jan 2023

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Reviews

7 reviews

10 months ago

Exceptional customer service at Martin Morgan Motors, Vereeniging

For months, I have been trying to find, a used, Toyota Corrola Cross, in reasonable condition, with mileage under 100 000km and priced at around R300 000. The available online offers and interactions with several car dealerships, proved deceptive and hugely challenging. Online vehicle offers, were aimed at deceiving and trapping customers, based on my personal experience. Furthermore, the Corrola Crosses on the internet were all priced, above R350 000 and thus not within my budget. Following a recommendation, I contacted Martin Morgan Motors, in Vereeniging, to enquire on available Toyota Crosses. We had a pleasant interaction with the F&I representative, Annegret, whom indicated that they will gladly assist in finding me a Corrola Cross. Annegret further also indicated that she should be able to structure a deal that will suit my requirements. This soon proved true, as the owner Johan himself found me a used Toyota Cross, in mint condition, literally within three days. The overall condition of this Corrola Cross, was literally "like new", which exceeded my wildest expectations. Even better was the fact that this Toyota Cross was priced within my budget. Furthermore, Martin Morgan Motors settled my, trade-in vehicle and Annegret, the F&I representative, secured an unbeatable rate, with my preferred finance institution. Based on my personal experience, the superb customer service and Martin Morgan Motors going above and beyond, in finding me my dream car, I personally recommend that all potential buyers contact the sales team at Martin Morgan Motors, Vereeniging, for their next dream car and a deal that will fit your budget!! I wish to express my greatest thanks and aporeciation, to Martin Morgan Motors, for the best customer service I have ever had!!!

0 replies

Makro

11 months ago

Makro's absolutely, appalling customer service and ming/de*ing customers

The worst customer service from Makro and Makro online. Makro is deceiving and de*****ing it's customers, with ONLY EMPTY PROMISES and lies!! After reading, deceiving online reviews, of the Panda Parrafin heater, sold by Makro online, I opted to order and buy the product. I received the product, via courier, at my home address around, end June 2025. Once opened, I immediately noticed the flimsy and hazardous product design and assembly. With due care, I filled the "fuel" tank with Parrafin and immediately noticed that the burner was mounted, directly on top of the fuel tank, without safety mechanisms. This was a dangerous flaw and raised serious safety concerns. Then, as soon as I ignited the burner and attempted to adjust the burner/flame hight, the mechanism, malfunctioned and dangerously slipped out of position. Due to the poor design of the mechanism/entire unit, I got burnt attempting to reset/adjust the flame/burner hight. Whilst busy trying to reset the burner/flame hight, the fuel/Parrafin spilled on the tank, resulting on the flame igniting the Parrafin in the tank. Therefore, since first use, the product proved hazardous and a danger to human safety/life. I searched the Makro App and the internet on how to return the dangerous product. I was able to log the return via the Makro App (on 09/07/2025), with order number: OD***. Once the return was captured/initiated on 09/07/2025, I was notified that the product would be collected on/by 12/07/2025 and that I would be refunded by 26/07/2025. The product was not collected on 12/07/2025, so I called Makro's call centre, on 14/07/2025, to query the collection and the progress of my return, the call centre confirmed, with reference, 143JD, and promised to escalate my return/query and provide feedback. AGAIN, I was never contacted by Makro with feedback afterward so I opted to further escalate my query/concerns, via email/s to Makro. I saved copies of all my emails, to Makro, and details of telephone calls to Makro for my paper trail and evidence. Therefore, due to Makro's appalling, non existant, "customer service" and their clear intention not to refund me, or respond to my queries, despite me complying fully with their requirements, I will now escalate my concerns, on social media, in an effort to expose Makro's conduct and disgusting attitude towards its customers. I have been a loyal Makro customer for many years but will now also motivate for friends, family and all acquaintances to boycott Makro.

3 replies

King Price Insurance

17 months ago

I recently cancelled my mechanical warranty on my vehicle, due to the insurer's unjust, biased & unfair treatment & ruling on a claim I lodged in 2024

I recently cancelled my mechanical warranty on my vehicle, due to the insurer's unjust, biased & unfair treatment & ruling on a claim I lodged in 2024. Based on an online ad, I contacted King Price Insurance for a quote on a new mechanical warranty. I was assisted by Thashnika Moodley. I wish to commend and thank Thashnika & King Price Insurance for their exceptional service and the comprehensive warranty & cover I was offered. I recommend contacting Thashnika at King Price Insurance for a quote on a mechanical warranty or insurance.

1 reply

Andre Bam Auto Clinic

23 months ago

Exceptional automotive workmanship/repairs, by Andre Bam Auto Clinic in Vanderbijlpark!!!

Around, 26 March 2024, I took my Ford Kuga. 1.5 Ecoboost, to Park Ford in Vanderbijlpark, to check/investigate an engine issue/warning . Park Ford, then only around end April '24 quoted me around R134 000, to repair my vehicle. I decised to rather move my vehicle to Andre Bam Auto Clinic, in Vanderbijlpark, for the repairs. Andre Bam Auto Clinic repaired my vehicle, for approximately R83 000 less than what Park Ford quoted. Andre Bam Auto Clinic are automotive experts/specialists, with 34 years, in depth knowledge, experience and expertise. Andre Bam is a Ford guru but able to repair or service any make vehicle. My vehicle, after being repaired by Andre Bam Auto Clinic, is now better than new!/ever!!

0 replies

Provision Optomitrists, Parys - Free State

29 months ago

Exceptional service and top quality specticles from Provision Optomitrists, Parys - Free State.

Good day Though overdue, I would like to express my greatest thanks and appreciation to Provision Optomitrists in Parys (Free State), for their exceptional customer service! I have needed prescription spectacles since 1985 and had new spectacles made at Providion, in October 2022. I confirm that during my interaction with Provision, their service and products were of the highest standard and quality. All applications and approvals, were processed with my medical aid by Provision, without any hassle or fuss. From scheduling the appointment, for my eye tests, to the manufacturing and fitting of my new spectacles, was a speedy and seamless process. All eyetests were done by specialists/optomitrists, with the latest equipment, which made the process quite easy. I was further mpressed by Provision's variety of frames, includung designer/branded frames, and found my perfect frame, in no time. Once the spectacles were fitted, no further adjustment/s were needed, which was a first for me. I confirm that, due to my challenges with sight/vision, I require special lenses. My specticles/lenses were manufactured, perfectly, and of the highest quality, without flaws or need for adjustment/s. As an added bonus, Provision also included, tested sunglasses, at a nominal fee. I have, and will always, recommend Provision, Parys, for eye tests, contact lenses or new specticles. Kind regards Martyn van den Berg ***

0 replies

FNB (First National Bank)

36 months ago

Exceptional service at FNB, Parys, Free State!

I visited the FNB branch, in Parys Free State, on 02/08/2023, i am disabled and have difficulty walking. On my way to the entrance of the bank, I was approached by Lee, the Branch manager. Lee immediately welcomed me and enquired on how he could be of assistance.. Lee offered me a wheelchair to make my visit to FNB as comfortable as possible. I mentioned that I would like to certify payments made on my FNB app. Lee immediately arranged chairs for us, inside the bank, assisted me with my FNB app so I could forward him the payments. Lee printed the copies and certified all the payments I needed. Lee further explained all the services offered to client's whith disabilities, which I was not aware of. When leaving the branch, Lee confirmed that there is disabled parking available, at the entrance to the bank, and suggested I make use of this, when I visit the branch again. This is without a doubt the BEST service I ever had, especially at a bank. I never expected this level of customer service at a bank, especially in a small town like Parys. This is confirmation that I am banking with the BEST bank! Thank you FNB and thank you Lee for the EXCEPTIONAL SERVICE!!!

2 replies

RSAWEB

43 months ago

Appalling customer service and attempted fraud

I applied for a RSAweb, home wifi, deal offered by RSAweb on their website on 19/12/2022. Since then it was an absolute battle getting feedback or a progress report from RSAweb. Sending emails to query the progress is also a total waste of time as RSAweb just don’t reply/respond. Trying to follow the progress on the RSAweb app is a further waste of time. The only mention was of the live date to allegedly be by 20/01/2023. Yesterday 16/01/2023, I was contacted on my cell by “a contractor” “Wesley” whom stated that they are on their way “to connect us”. Once they arrived, we allowed them to connect the wifi cabling from the lines outside to our residence. “Wesley” then explained how to connect the router to the device he installed. We are in Parys, Free State, but “Wesley” stated that they were from KZN, which was suspicious. Once “Wesley” left, I received an SMS on my cell, from a “transport company” for a package. I assumed it was the wifi router so I opened the link which took me to a web page for a transport company that requested my banking details for payment of the delivery fee. I then sent RSAweb an email requesting why I was to make payment but RSAweb never replied to my email. Late last night, my bank advised that my bank card was stopped due to a suspected fraudulent deduction of R50 000. I find the, non-existent customer service, from RSAweb totally appalling and a total disgrace and will now be considering alternative service offerings in my area!

0 replies

Review Distribution

5 Star

5 (71.4%)

4 Star

0 (0%)

3 Star

0 (0%)

2 Star

0 (0%)

1 Star

2 (28.6%)

Martyn van den Berg

Reviews

Exceptional customer service at Martin Morgan Motors, Vereeniging

Makro's absolutely, appalling customer service and ming/de*ing customers

I recently cancelled my mechanical warranty on my vehicle, due to the insurer's unjust, biased & unfair treatment & ruling on a claim I lodged in 2024

Exceptional automotive workmanship/repairs, by Andre Bam Auto Clinic in Vanderbijlpark!!!

Exceptional service and top quality specticles from Provision Optomitrists, Parys - Free State.

Exceptional service at FNB, Parys, Free State!

Appalling customer service and attempted fraud

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Martyn van den Berg

Reviews

Exceptional customer service at Martin Morgan Motors, Vereeniging

Makro's absolutely, appalling customer service and ****ming/de*****ing customers

I recently cancelled my mechanical warranty on my vehicle, due to the insurer's unjust, biased & unfair treatment & ruling on a claim I lodged in 2024

Exceptional automotive workmanship/repairs, by Andre Bam Auto Clinic in Vanderbijlpark!!!

Exceptional service and top quality specticles from Provision Optomitrists, Parys - Free State.

Exceptional service at FNB, Parys, Free State!

Appalling customer service and attempted fraud

Review Distribution

About

Community

Businesses

Follow Us

Makro's absolutely, appalling customer service and ming/de*ing customers