DC
Dean C
Active since Sep 2022
16
Reviews
0
Industries
Reviews
16 reviews3 weeks ago
HostAfrica Acquires Evoweb Clients Only to Ghost Them, Lock Them Out, and Demand Payment
If HostAfrica thinks this is how you onboard acquired clients, they are in for a massive wake-up call. This transition has been nothing short of a pathetic, unprofessional disaster. HostAfrica took over Evoweb’s client base but couldn’t even bother to send a basic, professional "heads-up" notification to let us know. Today, I tried logging into our vital online assets, only to find our login credentials completely blocked and non-functional. When I reached out to their support team for an urgent resolution, I was met with total, deafening silence. As a business, being locked out of your own digital infrastructure is a critical emergency. To HostAfrica, it’s clearly just another Tuesday. They have shown zero urgency, zero communication, and absolutely zero respect for the clients they just acquired. Yet, despite completely cutting off our access and ignoring support tickets, they were incredibly quick to send out their invoices. Let me make this crystal clear to HostAfrica management: Since I have no login access to my assets, you can wait for your payment. You do not get paid for holding a client's digital properties hostage while ignoring their pleas for support. If this shambles is a reflection of how HostAfrica operates, I am out. I will gladly take my business elsewhere to a hosting provider that actually understands basic customer care and service delivery. Utterly disgraceful start.
1 reply
3 weeks ago
Headline: Nedbank is a Professional Disgrace: FICA Account Freezes, Ghost Relationship Bankers, and Zero Accountability
If you are a business owner or an individual looking for a reliable financial partner, take this as an urgent warning: Stay as far away from Nedbank as possible. After years of loyal business with this pathetic excuse for a commercial bank, they managed to paralyze my operations in a single day due to sheer internal incompetence. I received a FICA renewal notice on the banking app and completed it immediately. Instead of processing it, Nedbank arbitrarily slapped FICA restrictions on my account today, locking me out of my own funds. Trying to get this resolved was a descent into bureaucratic hell. I contacted the call center three separate times, only to be met with useless, clueless telephonic representatives who are entirely incapable of resolving basic administrative issues. They are clearly just bodies filling seats, unable to provide a single shred of actual help. When I finally tracked down my supposed "Relationship Banker," Mokone Robert Motsoane, who effectively had to be raised from the dead after ignoring two explicit instructions to contact me earlier today, he had the absolute audacity to casually tell me he was "busy with due diligence." The utter arrogance and lack of urgency is staggering. This is how Nedbank treats long-standing clients. To them, you are a nobody, a fool to be ignored while they restrict your account and cripple your business without a second thought. There is zero customer care, zero competence, and zero respect. I demand that Nedbank immediately remove Mokone Robert Motsoane from my portfolio and assign a relationship manager who possesses a baseline level of empathy, professionalism, and basic communication skills. If this shambles of a bank cannot resolve this immediately, I will be moving every single one of my business and private accounts to an institution that actually understands service delivery.
0 replies
1 month ago
Unprofessional Service – They Expect You to Be Their Technical Staff
I am beyond frustrated with the lack of professional technical support from Cool Ideas. This ISP has been plagued by frequent breakdowns, but the "service" that follows is even worse than the downtime itself. When a breakdown occurs and you log a ticket, don't expect a technician to actually fix the issue. Instead, they call you and expect you to sit on the phone for ages, performing their job for them. I am trying to run a business; I do not have the time, nor should I have the responsibility, to act as their unpaid remote technician. Their entire support model seems to be based on the assumption that every client is a network engineer. If you aren't available to drop everything and do their troubleshooting for them, you are bombarded with a trail of automated emails. It is a never-ending cycle of tickets and calls with zero actual resolution from their side. If you are looking for a reliable ISP that takes responsibility for its own infrastructure, look elsewhere. Cool Ideas is great at sending ticket numbers, but completely *********** when it comes to providing actual technical service. Extremely disappointed.
1 reply
1 month ago
Ne very careful of Bookings.com
Made a booking for a property called “Sleepover Kruger Gate”, we use this property often. Went through the usual procedure, only to discover that two units had been put on our booking, instead of the one at the time of booking. Contacted the property who helped to cancel the one unit. Received correspondence on the cancellation with a payment of R3702.84, however no payment has been returned. This is not going to be accepted by us, and will be taking this further. One always hears of these booking.com horror stories, but as we use this for our business, either the full refund is given within the 3to5 days as sent to us by the Sleepover head- office, or we come for you. I will never do business with bookings.com again and will be closing our account with them forthwith. ****mers of note.
0 replies
2 months ago
Stay Far Away From ****ners
Well over the last couple of days we thought we would look at alternative viewing channels due to the pricing of these South African channels, so we looked ending up at the crowd that call themselves IPTV. Well let’s just say that this is one big ****, there is nothing and nobody to can trust. From IPTV Smart to IPTV South Africa, even to www.upstream.co.za, this is just organised theft, with little to no recourse to this lot, with about 90% been in the UK and Europe. For one thing, you need to stay clear of these people, it is just completely one big **** and no delivery of any service. All like to claim reviews of 4.9/5, however there is no were to read these reviews, so just another lie.
0 replies
9 months ago
Be wide awake, and very careful of this property and bookings.com
Be very careful of bookings.com, and a property by the name of "Yebo Safari Tents - Stay Inside Kruger". You get to book this property, and when you confirm that you are coming with the confirmation number issued by Bookings.com, you are told that we are no longer there; we have moved to the Lower Sabie camp. Please cancel your reservation and get a refund. When you go back to Booking.com, nobody wants to help you. You contact support, and when you tell them that you will open a ***** case against them, they slam phones down in your ears. We have tried contacting support no less than three times, and still nothing, so a cancelled stay, and you get all of the R3500.00, kept and not returned. So in the future, be very careful with bookings. com, and the so-called property known as "Yebo Safari Tents - Stay Inside Kruger"
0 replies
12 months ago
A Cautionary Experience with YOCO
I would strongly urge any business owner to think very carefully before using a merchant service like YOCO. We’ve had an incredibly frustrating and damaging experience that no responsible provider should allow. Fifteen months after a client paid for a safari to South Africa, then cancelled—after we had already paid for the non-refundable accommodation, which is clearly outlined in our policy—YOCO permitted a chargeback to go through. This is despite both us and the accommodation supplier having a well-documented non-refundable deposit policy, publicly available on our website and booking materials. What makes this more concerning is that, by standard banking regulations, chargebacks are only valid for up to six months. After that, the client has no further recourse, and merchants should be protected. This transaction was fifteen months old, and yet YOCO still debited the funds from us. We have now handed this over to our attorneys, and are awaiting further guidance on how to proceed. The lack of merchant protection and disregard for basic financial rules is unacceptable. Businesses need to be aware of the risks when using YOCO. Absolutely not on.
0 replies
17 months ago
Pathetic Service From Paygate and Payfast
Payfast, Paygate, let it be known that you lot are flipping useless. Been in the phone for more than 45 minutes, trying to sort out possible Paygate ***** on our account, have been given Adriaan Cronje and Shaaiq Roubain as company contacts, yet you can never get hold of them. Your support staff are flipping useless, HOW ARE WE AS A COMPANY PUT UP WITH ******* LIKE THIS, FLIP YOU MAKE ME SICK.
1 reply
26 months ago
A lying bunch of absolute *******
A flipping pathetic company that lies its way through business. You make comments on your manifest concerning being to the "address twice, and have contacted the client, awaiting them to get in contact". Let me tell this pathetic company, that they have NOT been to the address, and have not contacted me or even tried to contact me. I I was any of you, wanting to use a courier, please stay away from this lying bunch of ******* called "ARAMEX Couriers". An absolute pathetic bunch if ever there was anybody.
0 replies
26 months ago
CIPC run by a bunch of clowns
CIPC, you are nothing short of pathetic, and class act when it comes to clowns. Your flipping website is pathetic, and if the president is anything to go by, it would answer the question with regard to the clowns in the circus. There was all this hype of taking away red tape, so business could flow. Your flipping website is totally disfunction, just like the CIPC, and also was hacked. I have been trying to obtain a password reset, You have sent numerous emails, telling me the OTP is on the way, yet nothing has arrived. Just what a bunch of clown you are, that you cannot even get an OTP right. No wonder the country is in the gutter, due to government departments such as yourselves that take it there.
0 replies
Review Distribution
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1 Star
16 (100%)