NP
Natasha P
Active since Jul 2022
14
Reviews
0
Industries
Reviews
14 reviews6 months ago
LAM Bad service
No one to assist with check-in at LAM counter every check in counter has someone to assist except LAM. Waiting in line with 2 kids so unprofessional!!! Pathetic
0 replies
10 months ago
Aramex delivered my parcel to the wrong address and wrong person!!
My parcel was delivered to the wrong address and received by someone else even though my address and contact details on the shipping address is correct. Don’t understand why the driver will not verify the details before delivering it to just anybody!! Or call me if he was lost… Rather unprofessional services really!!! Tracking number: GUE439427
0 replies
11 months ago
Traumatic experience with Uber driver, left on side of the road without being refunded
Ordered an uber to take my child to aftercare, the lady (Victoria De Albuquerque) who accepted my trip hesitated to come collect me at my pick up spot (this was not the first time she’s done this) she insisted I walk to her about 1km away from my pick up location. After refusing to do I cancelled the trip and rebooked of which she accepted my trip again. On the second attempt she then came closer to where I was but I still had to walk a small distance to get to her. When I arrived in the car I greeted her and asked her “mam, can I ask you why you don’t like to collect your customers at their pick up location and insist on them walking to where you are which is more or less a kilometer away” she then started being rude with me and said things like I woke up from the wrong side of the bed and started raising her voice to me in front of my 2 year old who started to become scared and afraid. Victoria then stopped half way through our trip and asked me to get out the car and she would no longer be taking me to my drop off location and refunded to refund me. After a couple of minutes of being stopped along the road we left the car and had to walk back home. I was not refunded and the trip was scary for both my 2 year and myself. I never had a confrontation with any of the other uber drivers before and just to had every Uber driver besides Victoria gladly collects us from our pick up spot without any issues. Victoria must not work in an area if she wants her customers to walk to where she is parked
0 replies
15 months ago
Wendcal properties holding rental payment to owner after using rental amount which did not belong to them!!
Monthly rental for the month of March was paid to the Wendcal properties account by mistake by the tenant instead of using my account details. We’ve been asking Calvin the owner of Wendcal to pay the rental into the correct account since the 1st but to date he has not paid, not taking our calls and not replying to our messages. Such unprofessional behaviour and service from Wendcal properties!!
0 replies
18 months ago
my Order suppose to be deliver Monday 02 Dec but no delivery till now
Purchased goods online last week, got confirmation on SMS and email confirming my order was packed and ready to be collected by couriers which suppose to be delivered on Monday 02 December until now no delivery or communication on when I will get my order
10 replies
23 months ago
Cannot get a SIM Swap done at Vodacom
Got to a Vodacom store at 11:10 this morning to get a Sim swap done, spent an hour trying to get it done with an agent due to technical issues on the system my sim swap was submitted multiple times. The agent nor, trade ID nor customer care can cancel the pending request resulting in no sim swap!! It’s now 3 hours and there’s no feedback on the call that was logged and I’m left without a SIM card. Absolutely frustrating and disappointed with Vodacom. Feel to cancel my contract due to poor service and troubleshooting
2 replies
28 months ago
Poor customer service and communication
Terrible customer service without internet for 5 days now and received no communication with progress of the issue or maintenance if it was planned. Vumatel says Afrihost should info they customers but no communication received from either…
0 replies
28 months ago
Network outages are being a common thing in bedfordview and poor resolution time
Network outages are being a common thing in bedfordview and poor resolution time. 24 hours without internet, last time there was an outage took 4/5 days to resolved. No communication to customers to notify the outage and no updates provided one literally to hang 10 and wait…….
3 replies
30 months ago
Takes more than 24 hours for Vumatel to resolve network issues!!
Been without internet for 24 hours, logged a ticket via Afrihost for vumatel to attend too. No updates provided very poor communication
1 reply
30 months ago
Guess store Sandton rude, unprofessional and abrupt lady
1 star is actually too much! I called the Guess store sandton this morning and was assisted by a lady named “Yaya” (not sure if she gave me a false name it was first Moni) I kindly asked if she could confirm if they have stock of the items I’m looking for, of which she gave me a WhatsApp number to send screenshots of what I’m looking for. She responded on WhatsApp to one of the 3 items I’m looking for. I called the store phone number 10 minutes back to follow up on the other two items I require as I didn’t get feedback, a female answer the phone without saying “guess store sandton” I actually thought for a second I had dialed the wrong number, I asked if it was the guess store she was extremely rude and abrupt shouting at me saying that I called so I should know who I called, she didn’t let me speak or explain the reason for my call, she then rudely ended the call!! Such people should not interact with customers, clearly she’s having a bad day and took out her frustration on me which is not on! To the person who answered my call, if you have no people skills and don’t know how to speak to clients DO NOT answer the phone let someone else do the job!!
0 replies
Review Distribution
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3 Star
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2 Star
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1 Star
14 (100%)