BK
Boitumelo K
Active since Jul 2022
9
Reviews
0
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Reviews
9 reviews2 months ago
Parmalat growth 1+ formula
Its really frustrating and disappointing, its the 3rd time now buying parmalat growth 1+ at Spar Goldman Florida Roodepoort and find that the milk is maas, the best before date would be okay but when you feed the baby, the milk is Nkomazi, i really dont understand what is happening with parmalat. I am going to take a video of this milk and warn all mothers not to buy parmalat anymore, it used to be my favorite brand but not anymore.
1 reply
13 months ago
Rand Mutual Assurance – Unresolved Funeral Claim (25093274)
Subject: Complaint Against Rand Mutual Assurance – Unresolved Funeral Claim (25093274) Dear Ombudsman, I am writing to formally lodge a complaint against Rand Mutual Assurance (RMA) and Bokamoso Funeral regarding an unresolved funeral policy claim that was submitted by my aunt, [Maria Maruping], on 22 January 2024 at their Mapetla Branch in Soweto. Despite receiving an SMS acknowledging receipt of the claim and indicating that processing would be completed within 48 hours, no progress has been made to date. It has now been nearly four months, and we have encountered continuous delays, poor communication, and shifting requirements from RMA. A summary of events is as follows: • 22 January 2024: Funeral claim submitted at Mapetla Branch. SMS confirmation received promising processing within 48 hours. • 31 March 2024: Follow-up email sent. RMA responded requesting a letter from the king, which was submitted. • 20 April 2024: We were informed a mortuary letter was required. This was submitted promptly. • Shortly thereafter, RMA contacted my aunt requesting Form 1668, which, according to the Department of Home Affairs, does not exist. • All documents, including Form 1663, had already been submitted to Bokamoso, the relevant service provider. • On 7 May 2025, I called and spoke with a consultant named Lawrence at RMA. A reference number (Q91385051112725G58) was issued, and I was told he would follow up with the assessor. As of today, no further feedback has been provided. These delays have caused significant emotional and financial stress to our family during an already difficult time. We believe RMA has failed in its duty to treat policyholders fairly and to handle claims timeously, as outlined in the Policyholder Protection Rules under the Long-term Insurance Act. We are requesting the Ombudsman’s office to urgently investigate this matter and assist in ensuring that RMA processes and pays out the funeral claim without any further delays. All supporting documents, including email correspondence and reference numbers, can be provided upon request.
1 reply
13 months ago
Onions in burgers
Burger King must learn to caramalize the onions or cut them thin, we cannot be eating chunks of onions in our burgers please do something, im not happy
0 replies
14 months ago
Unprocessed Claims
My Aunt was sent an sms on 02 April 2025 that her claim has been registered and will be processed within 48hrs, today its the 20th of April and still nothing. Her claim number 25093274 still has not been processed. She was asked to send the letter from the king and it was sent and stamped but till date no feedback was received.
3 replies
28 months ago
SARS IS A ****
I do not understand why im charged R4000 penalties for a company im not even using, i opened it in 2013 and never used it. Are they trying to pay the debts incurred by politicians by using our monies and yet they cannot recover all the monies owed by big people and funny part is they dont even have an email i can use and everytime i call i use my airtime. This lady said i need to do efilling even though im not using the company. Where the hell will i get R4000??? And i tried logging on and i still cannot do this efilling
0 replies
30 months ago
Horrible Macfeast burger
I bought 3 macfeast burgers at Macdonalds Florida North and they were horrible, the burgers were dry as hell and not juicy and delicious. I even regret why i didnt go to Burger king to buy my burgers there.
0 replies
39 months ago
Credit bureau not updated
Can they just update my Transunion, im really tired of this and they must remove my account from credit bureau its affecting me, i have sent emails before and they only update 1 acc as 2 accounts were appearing and they send me paid up letter but one acc is still showing as active and in arrears pls pls can accounts department or legal do their job
6 replies
46 months ago
Non Feedback on account query
soo im a member of netstar and few months back they stopped deducting their instalments and the debt kept increasing and i sent an email to ask why they are not debiting but didnt get a response, all of a sudden my account is handed over to creditworks and its R3k and was willing to pay the R1400 on 25 Aug as per the statement they sent to me in July and i sent and email to ask why its R3k and the lady by Susan van der berg send a screen shot to say its contractual amount and i said i might as well continue with my contract till 2023 if they will charge me for all those years, till today i havent received feedback on my emails, i sent an email on the 4th and another one on the 11th and i have not received feedback. im willing to pay the R1400 outstanding and continue with my contract. can Management look at this and respond.
1 reply
47 months ago
Transunion Update
I had a contract with Blue label and it ended in January 2022. And they still have not updated my Transunion, everytime i try to apply for a home loan they tell me i must get a paid up letter from them and i have been trying that since March and still have not received anything. Its sooo frustrating can anyone especially seniors at Blue Label Connect assist me. Boitumelo 0733586204
2 replies
Review Distribution
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4 Star
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2 Star
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1 Star
9 (100%)