TT
Thandeka T
Active since May 2022
20
Reviews
0
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Reviews
20 reviews6 months ago
Poor Customer Service
Very poor customer service from a manager (Carrol) itself at Xpresso Cafe renting at Rosebank College PTA!! She explicitly said she is not going to assist a staff member and that she should return to her office rather then assisting first and explain a way forward. Delivering poor customer service infront of students also.0 replies
7 months ago
SAPS Silverton has the most horrible turnaround
There was a shooting around our area in Equestria. We stay at 97 Vergelegen Avenue and a bullet came straight in our room whilst sleeping!!! Literally the bullet went past my head! We called the police at 10am, it’s 17:00 and we’re still waiting for them. The body corporate asked us to wait to the police to come and they haven’t responded since!! What a disgrace! Only a security company came and they advised the police to make their way. We’re literally 6km away from the police station0 replies
7 months ago
Poor Customer Experience from a call centre agent at WebAfrica!!
I got a call a few hours back from an agent. +27 (21) *** This number called me please trace the call. The lady called to inform me about an outstanding installation fee that I needed to pay and I informed her I’ve been speaking to consultants and they didn’t tell me. Nonetheless I will make the payment then, I asked her we can arrange some other time for it to be paid but she hung and processed a debit order from me. I am stuck in Durban right now. That’s the last money I had, I neee to use it for my flight!!! She was so rude and made it a point she organises a debit order right there and there!!! Very very selfish human to say the least. Please see to this and allow me to arrange a date0 replies
11 months ago
Horrible Connection
I havent had internet connection the whole day. It’s a holiday I am meant to be relaxing at home but it’s impossible because there is no internet. This is happening every other day…. They unfortunately can’t resolve this. We are paying for nothing1 reply
11 months ago
NO ACCOUNTABILITY
I have never ever in my life experienced such an *********** company. It’s a ****!!! You pay for absolutely nothing. We haven’t had connectivity for months now. It only works once a week…. I don’t have productive days as I am working from home. EXTREMELY BAD SERVICE3 replies
18 months ago
Vumatel is the worst!
We haven’t had wifi connection from yesterday in the morning till now!! No one is taking accountability. They keep logging tickets but nothing has been done. This is not the first time. Worse WiFi you can’t opt for. Don’t even bother yourself1 reply
21 months ago
Vumatel Fibre
No one is willing to assist me. It’s been 8 days straight without internet. They keep telling me they have logged a call for me but nothing has happened. It’s been an entire week and now entering a new week with no internet connection1 reply
21 months ago
NO INTERNET TILL THIS DAY
I haven’t had internet connection in 8 days straight but I’m paying. No one is willing to assist me. I have chats from agents on the WebAfrica WhatsApp line3 replies
Review Distribution
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4 Star
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2 Star
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1 Star
20 (100%)