KK
Keamogetswe K
Active since Jan 2022
48
Reviews
0
Industries
Reviews
48 reviews1 month ago
Poor service
Case number 7072618396 Name : Kea Account number:10147302550 Amount; R750 K156 atm machine Time estimate: Around 12:00am -1pm Date : 06 May 2026: Wednesday Please kindly check this time allocated 12am-1pm Branch bara shopping center: standard shopping Contract details : 0686900922 The ATM retrieved my money . I’ve logged in cases but the time frame I was not really sure . Now can we try to check time estimate 12am-1pm
3 replies
1 month ago
7072535408
I didn’t get any help, even now my money has not reflected in my account and I was promised for 2 workings days
8 replies
1 month ago
Poor service
I went to standard bank bara mall to Make a deposit in my account today . I’ve entered all the required information including the account number and money but when it when time to receive the slip , I couldn’t get it . The money was retrieved. Case number 7072535408. . Please kindly assist my account number 10147302550 urgently because I need to use my money
6 replies
1 month ago
Password
I’m struggling to renew my password and pin since from last week. Please kindly assist
1 reply
1 month ago
Deducted
I’m really disappointed with E dreams , it keeps deducting money from my bank account. Please resolve that matter immediately
0 replies
2 months ago
Update payment
I’ve made a payment on Tuesday 2nd April using the Netbank account, my account is still not updated. Please kindly assist account number 11998020/11998040 the money is for both trackers. Please contact 0686900922
3 replies
2 months ago
Close my account completely
Dear Sir/Madam, I hope this message finds you well. I am writing to formally request the closure of my FNB account and the transfer of all remaining funds to another account. This request comes after a prolonged period of waiting regarding my business account, which has been closed for the past seven months without resolution. Unfortunately, I am unable to continue waiting any longer, as this situation is negatively affecting my financial activities. Kindly proceed with closing my account and transferring the full available balance to the following account: Account Holder Name: [Keamogetswe Matseoane ] Bank Name: [standard bank - savings ] Account Number: [10147302550] Branch Code: [051001] Please confirm once the process has been completed or if any additional information or documentation is required from my side. I would appreciate your urgent attention to this matter. Thank you for your assistance.
1 reply
2 months ago
*****
Dear Sir/Madam, I hope you are well. I am writing to report an issue I experienced at one of your ATMs regarding a deposit that was not successfully processed. Earlier today, I attempted to use the ATM with my bank card, but after inserting it, I received a slip displaying error code 0763. I then realized that my card had been deactivated on the mobile app. I subsequently reactivated it. As an alternative, I proceeded to use the cardless deposit option. I first deposited R200, which was returned by the machine. I then deposited R400, and the machine prompted me to confirm my details. However, the system took longer than expected to respond, and the transaction did not complete. The money was not returned, and a message appeared on the screen stating that my money had been retrieved. I immediately reported the issue to the on-site security guard, who advised me to return the following day. I am concerned about the missing R400 and kindly request that this matter be investigated as soon as possible. Please advise on the next steps and the expected timeline for resolution. For reference: • Date of incident: 22 march 2026 • Time: 15:13 • ATM location: Evaton mall • Amount involved: R400
3 replies
3 months ago
Unresolved case
Dear First National Bank Support Team, I hope this message finds you well. I am writing to formally follow up on a case that I opened with FNB in September 2025. It has now been approximately seven months, and I have not yet received any feedback or resolution regarding the matter. I kindly request an update on the status of my case and would appreciate it if this matter could be attended to as soon as possible. The long delay has caused concern, and I would like to understand the progress being made toward resolving the issue. Please advise on the current status of my case and the next steps, if any information is required from my side to assist with the process. Thank you for your attention to this matter. I look forward to your prompt response. Kind regards, Keamogetswe Matseoane
0 replies
3 months ago
Unresolved case
Dear First National Bank Support Team, I hope this message finds you well. I am writing to formally follow up on a case that I opened with FNB in September 2025. It has now been approximately seven months, and I have not yet received any feedback or resolution regarding the matter. I kindly request an update on the status of my case and would appreciate it if this matter could be attended to as soon as possible. The long delay has caused concern, and I would like to understand the progress being made toward resolving the issue. Please advise on the current status of my case and the next steps, if any information is required from my side to assist with the process. Thank you for your attention to this matter. I look forward to your prompt response. Kind regards, Keamogetswe Matseoane
1 reply
Review Distribution
5 Star
1 (2.0833333333333335%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
1 (2.0833333333333335%)
1 Star
46 (95.83333333333333%)