SK
Shivani K
Active since Jun 2020
9
Reviews
0
Industries
Reviews
9 reviews1 month ago
LENOVO IS THE WORST COMPANY TO PURCHASE A LAPTOP FROM!!!!
I have ordered four lenovo laptops, in the same month. Two of which are not working optimally, I have contacted Takealot and sent both laptops in for repairs - one laptop, nothing was done, after two weeks, the laptop was returned with the same issue. The second laptop, was with providers for over a month, and was returned in a worse condition that what it was sent in. I have logged returns again both requesting a refund - I am told that the issue cannot be dealt with takealot, but rather with the supplier, and that a refund cannot be promised. This is appaling, this entire process is holding up my business and my staff cannot work this way, the delays are ridiculous and there is no sight of resolution. Lenovo has attempted repairs on both laptops, twice now, and each time the devices are returning in a worse condition than when sent it. Lenovo is refusing to refund me for these laptops. we are back in May, both laptops have been taken to partserve and returned again, the laptops are scratched and damaged, the hinge on one has been fixed, however, there is now a software issue that doesnt allow me to use the laptop. I really do not know what more to do. This is pathetic, i have bought these laptops only for them to be in repairs back and forth since February!!!!!! HOW IS THIS OKAY???????? I am actively looking for other ways and means to complain because I am not getting any joy. At this point, do i just throw these laptops into the bin and incur costs to purchase new laptops? what do i do?????
0 replies
2 months ago
Renasa and Sarisha
Sarisha at Renasa, has been phenomenal in our portfolio management. She is extremely efficient, providing us with quick turn around times, great communication and often pulls rabbits of hats for us! We truly appreciate doing business with Renasa, particularly Sarisha.
1 reply
2 months ago
Refusal for refund
I have ordered four lenovo laptops for my staff, in the same month. Two of which are not working optimally, I have contacted Takealot and sent both laptops in for repairs - one laptop, nothing was done, after two weeks, the laptop was returned with the same issue. The second laptop, was with providers for over a month, and was returned in a worse condition that what it was sent in. I have logged returns again both requesting a refund - I am told that the issue cannot be dealt with takealot, but rather with the supplier, and that a refund cannot be promised. This is appaling, this entire process is holding up my business and my staff cannot work this way, the delays are ridiculous and there is no sight of resolution. Lenovo has attempted repairs on both laptops, twice now, and each time the devices are returning in a worse condition than when sent it. Lenovo is refusing to refund me for these laptops.
1 reply
2 months ago
Poor returns support
I have ordered four lenovo laptops for my staff, in the same month. Two of which are not working optimally, I have contacted Takealot and sent both laptops in for repairs - one laptop, nothing was done, after two weeks, the laptop was returned with the same issue. The second laptop, was with providers for over a month, and was returned in a worse condition that what it was sent in. I have logged returns again both requesting a refund - I am told that the issue cannot be dealt with takealot, but rather with the supplier, and that a refund cannot be promised. This is appaling, this entire process is holding up my business and my staff cannot work this way, the delays are ridiculous and there is no sight of resolution.
0 replies
41 months ago
The best bank to the most pathetic.
I am at my wits end with Standard Bank!!!!! A simple request to have my bond accounts as access accounts has been a nightmare. Firstly, Standard Bank incepted an insurance policy without my consent - I have reported this separately to the financial ombuds and RICA. It was difficult and stressful to get this policy cancelled and I still have not received my refund!!!! I am a prestige banker - I called in to make my account an access account, I was told that I need to go into the bank. When I went into the bank, I was told that post covid, all consultants are working remotely and that there wasn't anyone at the branch that could assist me, and that I needed to do it telephonically. I called the bank again this morning only to be told that I need to go into the bank!?!?!??!?!!??! Does Standard Bank even offer an access bond facility!?? Why is this so difficult!!!???????
2 replies
46 months ago
Inspire 2 is absolutely inaccurate and very frustrating
Inspire 2 is absolutely inaccurate and very frustrating. I need discovery points to stay on diamond tier. I am fit and work out frequently, I do intense runs and workouts and this device reads my heart rate as an average of 110-120. I have used my husbands garmin and my old watch - and it is accurately 165+
0 replies
71 months ago
Heartfelt thank you for heartwarming service!
I always find it necessary to give credit where it is due! A huge thank you to Judith MacNicol for her outstanding support and service during a sale in our current climate with the pandemic. The pandemic has resulted in the sale taking a long 5 months (due to lockdown and deep cleans, etc); Judith kept me updated and reassured throughout the sale. The house has been standing vacant since and had collected some dust/dirt -Judith was kind enough to wipe all surfaces and even swept the premises prior to handing over the keys. Judith has been efficient and kind during this process. I strongly recommend this awesome lady as an agent! A hearty thank you :)
0 replies
72 months ago
Friendly service
I have recently purchased items from Mr Price online - their choice of courier was FedEx - I am honestly pleasantly impressed with their prompt and friendly service. They delivered my parcel at 8am (I was asleep) - believe me , ANY other courier company would've left (I order online very often and this happened plenty with other service providers) - but the driver phoned me twice and even apologized for waking me up! Despite the difficulty in getting a hold of me , they were still friendly and pleasant :) Such sweet guys! Such great service! Please contact me should you wish to trace the delivery guys on my order!
1 reply
72 months ago
Pathetic Customer Service
Absolutely pathetic customer service. I called in for a quote (Mnt Edgecombe branch), a man named Chris attempted to assist me - but could not seem to send me an email with the lease agreement (on either of my mail accounts), he told me that they don't have an issue with any other customer and that I am the only one there is an issue with. I suggested he sent me the companies email address to which I would send a test email and he could reply with the lease attached, he gave me the wrong email address for their office over whatsapp, after calling to confirm the address he had given me, Chris said he mispelled the address and instead of sending the correct email address over whatsapp - he opted to spell it out for me, enunciating each letter condescendingly. This email address was still wrong. I called back to clarify, he arrogantly told me that the mistake was mine and insinuated that I didn't listen properly - he then cut the call on me while I suggested that I would go into the store to sign. Suggest finding staff with more patience, a shorter fuse and somebody who is more technologically savvy whom knows the company email address. As a customer, I really do not appreciate being on the receiving end of such arrogance and rudeness by your staff.
0 replies
Review Distribution
5 Star
3 (33.333333333333336%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
1 (11.11111111111111%)
1 Star
5 (55.55555555555556%)