Active since Feb 2020
Whether I an dealing with an insurance advisor or a claims advisor, I always have such a wonderful experience with Integrisure. Their service is outstanding and their advisors are always so helpful, patient, and willing to go the extra mile to make sure I fully understand my options. It’s rare to find an insurance company that treats you with such genuine care and professionalism. I truly feel like I’m in good hands with Integrisure and would highly recommend them to anyone looking for reliable cover and excellent customer service. Thank you Integrisure.
Mpho Kganyago is very helpful. I just wish the approval of the claims was not as difficult.
This was not my first time visiting the spa, I had done so when they were at the bottom of the hotel. This time around they are at the top because they are currently renovating. Firstly, you are greeted by a rail with handbags on sale and because of this the doors are wide open making the place so cold. When you step inside, a pungent smell of incense greets you, followed by statues of Buddha everywhere, on doors, display cabinets, I mean everywhere!!! We were taken to the treatment room where incense was burning which I extinguished. I've been to spas in Indonesia and Dubai but I have never experienced this!!! You are expected to put an old bed sheet (not bath sheet) while you lay on the bed waiting for 15 minutes for the the****** (the place only has 2)! The treatments were not bad and the room was warm but the table where you put your face in had this cloth thing that I constantly had to remove so I can breathe. You don't know what products they use as all products are in 10ml tubs!!! Would I go again? Not likely!
The Smart Instant Oats with Ancient Grains smells terrible! It has misleading saying "just add boiling water" when the actual instructions for on the stove and cook 1-2 minutes, in the microwave cooking for 1 minute.
On the 8th August 2023, I placed an order for five items, they didn't have the colour I wanted for the powerbank and I returned the Desktop Makeup Mirror Simple Portable Mirror Rotating Dressing Mirror,Style: Gold Stand Model because there was no mirror on the other side and rotation suggests there's a mirror on both sides, I also returned the D20Pro Bluetooth Sport Smart Watch Fitness Tracker for Android iOS - Black because it would charge or switch on. After email back and forth I was refunded ONLY for the powerbank on the 12th of October 2023. I am yet to see the rest of the money and I don't know how many times I received an email saying "We apologize for the inconvenience caused. Please be advised your refund has been marked with urgency and the accounts department is working as fast as possible to resolve the matter" in various forms. This is disappointing service.
Don't select 11 A- it's NOT a window seat! Chose this window seat and it has NO window!
Lindsay has been a great host from allowing us to check in early, to making our stay as comfortable as possible. Oh my word, the accommodation is so tastefully decorated, the view is breath-taking, I loved everything about our stay. Will surely be back!
If you search Trigeminal Neuralgia on Google, it will tell you that it is the MOST painful health condition and requires either Tegretol (used for convulsions) or similar pills OR surgery. Now, Medihelp tells me, this condition is not covered under PMB but when the Neurosurgeon suggests surgery, the Dr is not contracted to them and the hospital is not on their list, I have to co-pay 35%!!! Why in heaven's name do I have a medical aid then??? Maybe you should have a look at the customer trust index and your overall rating
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