SZ
Sibusiso Z
Active since Feb 2020
17
Reviews
0
Industries
Reviews
17 reviews1 month ago
Good service
Highly recommended. Service was quick and professional. The guys are experts in burglar bar installations.
0 replies
22 months ago
Incorrect diagnosis by staff
I took both the D5 evo pc board and power supply unit (psu) to Stafix for testing as the battery was not charging. I was told the pc board was faulty but the psu was working fine. I was advised to go to centurion Boksburg for repairs and replacement. Upon arrival at centurion Boksburg on 22 Aug 2024 I was assisted by female worker at reception who tested both parts and informed me that the power supply unit was faulty but pc board was working. This is contrary to the advice by Stafix. She did indicate that she had never tested the power supply unit before but I didn’t pay attention to it. I then paid R512 for a replacement psu as I had no reason to doubt her advice. I asked her if she was certain that there was nothing wrong with the pc board to which she responded positively. To my shock When I got home, the battery was still not charging. I’m convinced that she incorrectly diagnosed the problem leading me to buy a psu that was not faulty. I’m further convinced that the diagnosis by Stafix was correct. I’m highly disappointed. Please ensure that all your staff is skilled and knowledgeable in all your products to avoid customers incurring unnecessary costs.
3 replies
30 months ago
Delivery guys cancelling pick up
Placed an order at 7pm. Food was ready around 7:30 but the delivery guys kept on cancelling delivery because I paid online. Two hours later, there was still no delivery guy willing to deliver my food. My house is just 5 km from the restaurant. Why do drivers accept pick up and thereafter cancel? How are you going to address this issue? Is there any consequence Management to follow against these drivers? Whose fault is it that they are not taking this delivery. I have been a valued customer of Uber for years and now this. This is really disappointing
0 replies
30 months ago
Bad service on asap app
Order number 11306295. I bought an hth sparkle it product on their ‘asap’ app for R74, 99 and there was no option for an alternative. I then added a yoghurt so that the total amount can be over R100. The main product I wanted was the sparkle it. I was then surprised to see on the app that it was sold out after they had debited my account and accepted the order. It effectively meant that I paid a delivery fee of R35 for a mere yoghurt which was not even the main product. Why not check product availability before debiting account and accepting order? Why not give me the option to cancel order before debiting my account? They gave me a credit on the app but I wanted the funds on my account which would take 3-5 days yet they debited my account immediately. This is really frustrating. I could have used the funds to purchase the same product at Checkers but I could not. This is poor service
0 replies
44 months ago
Samsung J7 is the best
Samsung J7 phone is really the best. I have had this phone since early 2016. It has fallen into water on numerous occasions but it continues to work normally once it has dried up. Nowadays smartphone breakdown after 3 years. That’s not the case with this phone. This phone is durable, reliable and the best. I have no doubts that the day I have enough money I will buy another Samsung phone. Thank you Samsung
1 reply
45 months ago
poor service- account reactivation
My account has been suspended because of an amount that was paid in full on 23 Sept 2022. When I call netstar to re-activate my account, I have been sent from pillar to post. From swtichboard to finance to legal and back. No one seems to know how to handle this issue. This is unacceptable since the full amount was paid two weeks ago.
2 replies
46 months ago
Failure to deliver new card
It’s been 5 weeks since I got a call that my new card was ready for delivery. I still haven’t received a new card and the old one has expired. When I call Absa no one seems to know the whereabouts of this card. I requested that it be delivered at Eastrand Mall but they never did. This has caused great inconvenience.
1 reply
48 months ago
Bad service Vodacom fibre
It's now day 2 without internet connection. I reported the matter to Vodacom and was told that the technicians would fix it. I have not yet received any feedback from the technicians. I don't know what's going on. Nobody bothers to update me. This is completely unacceptable. Each day without internet connection I have to spend at least R50 on data while I pay every month for Vodacom fibre. SR220601-998834
0 replies
48 months ago
Unlawful insurance enquiry by hippo
I did a car insurance quote yesterday on hippo. The website states that submitting your ID number won’t negatively impact your credit record. This morning I got several emails from Transunion that insurance enquiries have been made on my enquiry. I did not consent to this. Who gave you or your associated partners permission to do a credit enquiry on my profile. I entered my ID number for the sole purpose of getting insurance quotes. My credit record has been negatively impacted as a result of numerous insurance enquiries. My personal information has been processed for a different purpose without obtaining my consent in contravention of the POPI Act. Please explain how did this happen so that I can consider the available legal avenues
3 replies
53 months ago
Appalling service
Yesterday I called iwyze to lodge a claim in respect of my car. I waited on the phone for about 10 minutes until I ran out of airtime. I then submitted my claim online through the iwyze app. However I did not get any acknowledgment message with details of my claim and the way forward. Even on the app I can’t track the status of my claim. I am not even sure if my claim was successfully submitted online. I called them again this morning and I was told to wait for 13 mins 30 sec. This is appalling service. Whenever you need them most, they are nowhere to be found. I even requested to be called back. Nothing happened. I must just cancel the policy and reverse the debit for this month. I will use the money to cover some of the expenses to fix the car. I would not advise to join iwyze. It is one of the most unresponsive and useless insurance company.
0 replies
Review Distribution
5 Star
2 (11.764705882352942%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
15 (88.23529411764706%)