DH
Dzunisani H
Active since Dec 2019
8
Reviews
0
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Reviews
8 reviews7 months ago
Worse Service Ever by Deal Direct ****
They work with this ON Air who are both ****s. ON Air sells you a product without mentioning that they sell an additional item from a service provider which is DealDirect. When you cancel, try don't mention that you are canceling the one product and not the other. When you attempt to cancel with this deal direct, they tell you of a 20 working day for the debit order to be canceled, effectively milking you off on another months subscription of this month to month subscription. They refuse to give refunds and the call centre agent Kerad ( I might have gotten the name wrong) is an extremely rude to say the least.
0 replies
14 months ago
Dissatisfaction at Medi-Clinic
Medi-Clinic has become a hell that I wish no one goes to. The pediatric ward Some time last year, they introduced what they call "A welcome letter" which is a fancy term for house rules. Amount others, they have introduced a rule that a parent whose minor child has been admitted at the facility is NOT allowed to use the bathroom that the parent and child are admitted at. You now have to take a journey of a thousand miles to use bathrooms on the other of the entire pediatric unit, and the very same bathrooms ate used by the hospital staff also. Mediclinic charges an amount of R200 for overnight stay for the parent staying over, which mainly covers the fold up bed and three meals. The parent must be up and dressed appropriately by 06h00. The nightmare with getting ready again is that the parents must go queue to bath and that queue might last up to 45minutes, meaning that you have left your child unattended, crying and needing attention. This is what the parnts come back to, their children in distress. These rules are unfair and parents are treated as though they are done a favour in them wanting to take care of their children together with the hospital staff. Additional issues to these are that the general care and concern at Mediclinic has declined so much that there is almost no difference between the Public and Private hospitals in South Africa. I am writing this n frustration because I have engaged the hospital staff up to the third escalated person from the Unit Manager and all they do is listen. We work very hard to try and afford the best that we can for us and our families only to go and receive the WORST treatment ever. I can't wait for my son to be discharged. I am NEVER going back to this hospital, two times with the same treatment. Third time, I would definitely be the FOOL. Dzunisani 0760509233 [email protected]
0 replies
14 months ago
Dissatisfaction of the Pediatric Ward at Medi-Clinic
Medi-Clinic has become a hell that I wish no one goes to. The pediatric ward Some time last year, they introduced what they call "A welcome letter" which is a fancy term for house rules. Amount others, they have introduced a rule that a parent whose minor child has been admitted at the facility is NOT allowed to use the bathroom that the parent and child are admitted at. You now have to take a journey of a thousand miles to use bathrooms on the other of the entire pediatric unit, and the very same bathrooms ate used by the hospital staff also. Mediclinic charges an amount of R200 for overnight stay for the parent staying over, which mainly covers the fold up bed and three meals. The parent must be up and dressed appropriately by 06h00. The nightmare with getting ready again is that the parents must go queue to bath and that queue might last up to 45minutes, meaning that you have left your child unattended, crying and needing attention. This is what the parnts come back to, their children in distress. These rules are unfair and parents are treated as though they are done a favour in them wanting to take care of their children together with the hospital staff. Additional issues to these are that the general care and concern at Mediclinic has declined so much that there is almost no difference between the Public and Private hospitals in South Africa. I am writing this n frustration because I have engaged the hospital staff up to the third escalated person from the Unit Manager and all they do is listen. We work very hard to try and afford the best that we can for us and our families only to go and receive the WORST treatment ever. I can't wait for my son to be discharged. I am NEVER going back o this hospital, two times with the same treatment. Third time, I would definitely be the FOOL. Dzunisani 0760509233 [email protected]
0 replies
31 months ago
NSFAS Unhappiness
Good day, I trust that you are well. For your information, i am unwell and i would like to express the level of my unhappiness and dissatisfaction with NSFAS. For the past month, i have been trying to get my statement for the years that they have funded me because my emolyhas given me an opportunity to apply and possibly they will settle the account on my behalf. However, NSFAS is standing in my way of all of that. Their telephone line never goes through to a person for them ti assist me in drawing my statement for me. Their whatsap line is equally useless, no one seems to reply, not even am automated response, yet its a business line. I have run out of options and the deadline from my employer is close by, i honestly don't have any tangible options to go by. Can someone from NSFAS urgently attend to my request. Regards,, 0760509233 [email protected]
0 replies
40 months ago
Vodacom insurance is a huge rip off
Good day Team, I have an approved insurance claim with vodacom currently as we speak. I am happy that I'll be getting a replacement device. However, I'm dissatisfied with how replacing goes. I purchased an iPhone 12 Pro and it was insured within the bracket R20 000 and R25 000. I am told the actual cost of the device at the time of purchase was R22 000 hence I'm insured in the bracket of between R20k and R25k. I'm fine with that. Now with my replacement device, i DON'T understand why when i need a replacement, i need to pay a betterment price from any amount greater than R22 000 when I'm covered to the value of R25 000 If my insured amount and premium were for an exact device valued at R22 000, however right now when it doesn't suit vodacom to see me as covered until R25 000 and any betterment amount should be any amount over and above R25 000,they have all sorts of clauses and terms and conditions However when they are deducting my money, Vodacom is happy to deduct money for device valued at R25 000. Can someone please assist me in finding out how so much ripping off can occur in our beautiful Republic of South Africa I'm available on 0760509233
6 replies
40 months ago
Zero Medication For The Weekend.
My name is Dzunisani, i have been using Pharmacy Direct simply because it's the only service provider for my medical aid. They have been delivering medication for me for a couple of years now. But every third or fourth month, they process my mediation very late in such a way that i will run out of medication and have to arrange with them an urgent delivery because I'd either run out or due to run out in the weekend like currently where they aren't working. I called on Thursday and spoke with Bonono who assured me that the medication would be delivered by Friday and that have me peace of mind. But something said call again on Friday to check what's happening. I did so and spoke with Maria who confirmed that indeed my parcel would be delivered to my home address on Friday. To my surprise, they never did and right now, I'm stranded without medication for the weekend. They don't work weekends so there's no other way of getting hold of them. This means i need to incur costs by consulting to get a script and fo get the medication simply because Pharmacy Direct didn't deliver my medication. I don't know how ill retrieve my consultation money and medication money, but they must rest assured I'm going to lay a claim against them because its their responsibility as the sole service provider of my medical aid. I'm tired of fighting with them every quarter. Someone somewhere in Pharmacy Direct isn't doing their job right and unfortunately its us the clients who suffer. If i had any other choice, I'd jump ship right now. Regards, Dzunisani 0760509233.
1 reply
55 months ago
Vodacom /iPhone device factory fault
Good day, I lost an iPhone on the 19th of November and claimed a new iPhone 13 which i received same day, i was happy and applauded vodacom for their speedy claim process. The new iPhone 13 had a very obvious Out of Box failure as it was freezing when i was using it and returned it on the 7th of the successful claim, which was Thursday the 25th of November 2021. I have been waiting on vodacom to give me feedback regarding the failure, i have been out of a phone the whole 11 days and there's no one who gives feedback, until i decide to call yhe store for some feedback. Ita frustrating spending so many days without a cellphone in this day and age. I am frustrated. I know for a fact that iPhone has a challenge with stock and am forsee a problem should they decide to give me a store credit and getting a new iPhone might not happen in 2021. That's a whole festive season without a phone. Can someone please assist
2 replies
79 months ago
Incompetent Staff and delay in delivering devices and incorrect allocation.
I am having the worst upgrade with Vodacom Retentions Department. They are incompetent, they promise to get back to you shortly which they never do, this being their agents as well their their Tema leaders. I did an upgrade on Friday 29 November and today, i have neither received my devices nor the correct allocations for my upgrade. They are so frustrating, i don't think I'd ever recommend Vodacom to anyone else from today going forward. Stay away from Vodacom if you know what's good for you
2 replies
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