Active since Dec 2018
We have had an account with The Courier Guy for a long time, and I am disgusted with the attitude from the WhatsApp chat. I was just cut off from the chat. This delivery was for overnight delivery for a actress for her mics. There was a delay from their side that they did not collect. So, she got the mics late. Then when i questioned this on The WhatsApp chat i was rudely responded to as I am not paying for overnight because of a delay on their side. I am not leaving it here because this is not how you do business if it's your fault then you need to own up to it and credit back for failed service.
I’m posting this not because of the amount involved, but because this is not the first time it has happened. On my recent CPT–JHB flight (booking reference 3858CD8B), I paid extra for an emergency exit seat (12A), sold as having additional legroom and emergency exit characteristics. Due to an aircraft change, seat 12A on the operating aircraft was not an emergency exit seat, had no additional legroom, and no emergency exit window. When I queried this: WhatsApp support insisted it was still an emergency seat Cabin crew onboard confirmed it was not an emergency exit seat This contradiction is unacceptable. A seat number is not a seat product — the features are what were paid for, and they were not provided. I was told the issue would be referred to email support, but after four days there has been no response. What makes this more concerning is that this has happened before. Previously, after significant effort and back-and-forth, the refund was eventually paid — not proactively, not easily, but only after a fight. The amount is small, but the inconvenience, misrepresentation, and lack of support are not. This feels less like a mistake and more like a pattern where customers are worn down until they give up. That’s not customer service, and it’s not acceptable. LIFT markets itself as modern and customer-focused, but experiences like this seriously undermine trust. I’m sharing this so other travelers are aware and so the airline addresses the root issue rather than quietly refunding small amounts to keep complaints contained.
What a bad experience to other lounges. How do you serve food that is supposed to be hot cold and no Microwave to warm your food. All other lounges have at least a microwave. Then you go to the bathroom and guess what no soap. I had to call someone to fill the soap. Bidvest never use to be like this very disappointed
How can a site like Hello Peter remove all bad rated comments Do they just want people to have good reviews. There were a few complaint about a company and one by one the reviews were removed because the SP wanted it of. How ridiculous is that. Thank goodness there is places like Trustpilot that listens to the people
We have been Payfast clients with our other businesses for years now and I am so shocked this morning with Payfast. We have a dating site and registered Pty company for this. Our account was opened and our developer was busy developing the payfast platform. I get an email this morning to advise the account has been closed and suitable for our Switch facility. I mean really what's going on here. In this day and age a registered legal company being declined because its a dating web site. This is ************** to its fullest. Rather go to Ozow they have no issues and open your account within 2 days.
Worst service ever. I have 5 companies and decided to move one of them to Afrihost as they have a data service that most other hosting companies dont have. I have had endless problems from the start. Whatsapp agent don't know much and tell you things that is not true, as an IT company we know a lot. Something went wrong with access to our web site and when contacting support after a ticket was logged before. I was bluntly just told the hosting techs are offsite. So, to hell with the client and their site that is not working. Tomorrow is another day. And then the CEO doesn't even respond or assist. Pathetic service and would strongly not recommend them at all. Just look at all their reviews.
I am going to start with my total shock in service at Haval Somerset West. 29 May while the Haval P-Series was for a service I looked at maybe trading in the current Haval G2 for the Haval H7. Again, found out good old sales staff like Donovan was gone, also always look after customers and always kept customers updated. So, we walk around and NO salespeople on the floor, (take note only 2 customers instore) eventually found one on the other side of the building, not the friendliest. We had a look at the H7, and the salesperson could not answer half my questions and was fiddling with the screen when asking a question. We then left while the service is happening, later when we returned NO salespeople on the floor, I then walked to reception and requested a salesperson but not the one I have the morning. I was taken to a corner office, and I explained my issues but was returned with a grin and the sales manager Ebrahim was called to assist. I was taken for a test drive, and I proceeded with an application. Shehaam then contacted me to advise the bank required documents, this was on the 9th of June which I sent a few hours later on the 9th. I then called Shehaam to advise email was sent, she advised we should have an answer by COB or early next day. Now I must also mention we have worked with Shehaam before with our other applications and it was great service, but this time the service was shocking. I waited and waited and heard nothing. I decided to send an email for an update on the 11th. I had NO response. Waited again, so on the 13th at 08:48 I decided to call Shehaam and asked about my email being ignored but the only response was the bank declined (Keep in mind I was never contacted to advise on any update). I then asked why it was declined on pre-approved. Shehaam then answered to advise she wants to speak to Ebrahim quick about something and will call me back just now. Today is the 20th of June, NO call or email from Shehaam or Ebrahim or anyone in fact. I am aware that there has been a change in management, but o boy Haval Helderberg has seemed to have taken a turn for the worst even with new management. My question is what happened to the good service and salespeople that greeted you when coming in the door, knew what they were talking about and always present? What happened to the communication to the customers? Today is the 23rd and still no response!
After reading on Hello Peter I decided I will tell my story. And i am not the only one that had this experience: My dog had a swollen face in the front just overnight. I took him to the vet and they said its an abscess, which was fine, got meds after, but the next few days it got bigger and meds werent working. So the doc removed another tooth without telling us he just said they removed more abscess. It didnt get better and they took a biopsy. So another 2 weeks go by and i dont hear anything and the dog got worse took him again just to find out the biopsy was never sent because they lost it in theatre, i was like what???. Then they decided to remove another tooth.Still not getting better i return and i saw Dr. Michelle what i found out was shocking. She was the only one that said he must go for a CT and see a specialist from the 3rd week already but the othe dr's insisted it was an absces. Now you must know its nearly 2 and a half month down the line and nearly 30k. Go to specialist he says they need to do other test. They confirmed it was a tumor and they cant cut it out. He then ask for the history and test results from Herm**** and he asked me but why did they not send him a month ago when nothing worked. He could then have removed the tumor and we could have saved his life. So I want to say Dr. Michelle you were my child's angel as for the rest it was a money making thing to me not to save a life and caused my child's death.
I am getting the worst service so far. I am the CEO of 3 companies with 42 prepaid meters wanting to move to recharger. But after this service i would think twice for anyone to join. A simple question that i asked turned into a childish screenshot email, showing our finance depart email and refuses to assist me because wait for it, its not the email adress on the form, but my email was used to apply for the service and to activate the service and had support issues resolved with my email. But thats not all the same form i was sent a screenshot of shows my name, surname and phone number showing on my email signature. This was by far the worst service.
Second review for Makro after nothing happened again and you still have my money. I have now sent 3 emails, called twice and it is over the 14-day return mark. If I don’t have my refund in my account by close of business Monday 17th, I am taking legal action.
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