BB
Bergen B
Active since Aug 2018
8
Reviews
0
Industries
Reviews
8 reviews2 months ago
I will never recommend or use Autoworks again.
TLDR – I will never recommend or use Autoworks again. I sent a detailed email to Autoworks on a Saturday to explain that my Navara required an annual service and additionally, my alternator pulley had broken and I requested that they quote for a replacement alternator, replacement accessory belt, inspection of the air conditioner compressor clutch, inspection of the turbo, and new cabin filters as the AC had a slightly musky smell (I even provided the OEM part number for the filters). Their first availability was the Wednesday, and I had my Navara towed through to their workshop. Only on the Friday was I provided a quote to remove and send the turbo and air-con compressor away for refurbishment!! This quote could have been provided on the Monday and the vehicle had already been sitting there for two and half days. They send your parts away to third parties for inspection or work, so rather take your vehicle directly to the specialists and save yourself time and money. So, I opted for the turbo and air-con to stay put, but for the new alternator and belt to be installed. The new alternator and belt was supp**** on the Monday morning with the commitment to have the vehicle ready for collection Monday afternoon. I received a call around 3pm to say that they were having trouble installing the new alternator and that I would be able to collect on the Tuesday morning. I collected the vehicle on the Tuesday morning, and after I hit the freeway, noticed excessive smoke coming from the exhaust. When I got to work, I inspected the oil level and found it to be 25-30mm above the high mark, which is off the charts and should have been inspected and picked up after the oil replacement. The excessive crank case pressure had pushed oil all the way through the turbo, intercooler hot pipe, intercooler, and intercooler cold pipe and into the intake. After draining the oil to the correct level, I had to remove the intercooler and related piping to clean them out, which took a good 5 hours. But luckily this was caught early and there does not seem to be any permanent damage. After cleaning out the intercooler, I could still pick up the musky smell, and opened the glove box to access the cabin filters, and found that they had broken my left passenger side roof grab handle and just stashed it in the glove box instead of fixing it. Needless to say, my old cabin filters were still in there, and I immediately sent them an email with photo asking if they perhaps missed the cabin filters. A week later I have had ZERO response… It makes me wonder if they even bothered to replace the fuel and oil filters. On inspecting the replacement of my alternator and belt, I also picked up that they had snapped my belt tensioner bar. I can see that they attempted to rethread the bar, but the tensioner bar has snapped clean. I don’t know how on Earth the belt is still under tension, but I am waiting for a new tensioner pulley assembly to arrive before removing it and installing the new parts. It’s not only an additional cost on a part that they broke, but I am honestly more comfortable installing it myself then asking them to do it. Overall, a very frustrating and time-consuming experience.
0 replies
18 months ago
Brilliant Service.
I cannot rate these guys enough. I have bought from them countless times. I ordered yesterday and received my order in Cape Town within a few hours.
0 replies
41 months ago
No Spares
DO NOT buy Benett Read Appliances. They do not stock spares. My 13 month old Vacuum cleaner in great condition has depleted brushes (what should be a R100 replacement), They will only sell you a full replacement motor.
0 replies
41 months ago
No Spares.
DO NOT buy Benett Read Appliances. They do not stock spares. My 13 month old Vacuum cleaner in great condition has depleted brushes (what should be a R100 replacement), They will only sell you a full replacement motor.
0 replies
45 months ago
Brilliant!
WOW! What a great company! The do not turn back on what they say they will cover and deal with claims fairly.
1 reply
51 months ago
Brilliant.
I have retracted my previous review from when TCG were transitioning to a new system in December and had a few fumbles. We have sent many parcels over the past three months and the service and reliability has been outstanding!
0 replies
84 months ago
Great Service
I have been using 1-Grid/Gridhost for about a year and a half and host several domains with them. The service has generally been effective via email (I have experienced untold nightmares with other hosts), I am very glad to see that they have added telephonic support. My issued today were dealt with swiftly and got a follow up call from Zaheer to confirm that my technical issues had been resolved, Thanks a mil, keep up the great service!!
1 reply
95 months ago
Poor Gift Registry Amounts to Theft
I have had the WORST experience with Mr Price Home. My wife and I recently got married and used MR P Home's online gift registry. Its three weeks later and they are still unable to tell us who purchased what gifts and most of the gifts have not even been delivered yet. I have tried 5 calls and around 10 emails to no avail. We are outstanding on around R10k+ in gifts and they are unable to help or get back to me. Shame on you!
1 reply
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4 Star
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2 Star
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1 Star
4 (50%)