Modern Auto Parts
Scores reflect the Overall AI Score for each category
Based on recent customer reviews, Modern Auto Parts is widely praised for fast delivery, accurate parts fulfilment, and helpful staff, with Zander Smit repeatedly named as a standout. A small but vocal minority report breakdowns in returns handling and unanswered calls or messages, which sharply contrast the otherwise smooth online ordering and dispatch experience customers describe.
TrustIndex
6.4
NPS Score
78
Recommended: Very Likely
Sep '25 - Aug '26
Based on recent customer reviews, Modern Auto Parts is widely praised for fast delivery, accurate parts fulfilment, and helpful staff, with Zander Smit repeatedly named as a standout. A small but vocal minority report breakdowns in returns handling and unanswered calls or messages, which sharply contrast the otherwise smooth online ordering and dispatch experience customers describe.
Modern Auto Parts has a TrustIndex of 6.4 out of 10 on Hellopeter, based on 42 reviews in the last 12 months. They reply to 100% of negative reviews, typically within 10 hours 58 min. Hellopeter has tracked Modern Auto Parts across 94 total reviews. How is the TrustIndex calculated? →
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