MB
Megan B
Active since Mar 2018
10
Reviews
0
Industries
Reviews
10 reviews17 months ago
Stupid prices for not much
I cannot fathom why their prices are so ridiculously high. We are a school not in a major enough centre to warrant a branch. The cost of the uniforms at this shop are exorbitant to start, and then they charge a ridiculous R150 delivery. It definitely does not cost them more than R100 to deliver 2 shirts. And if the stuff doesn't fit, we can return it AT OUT EXPENSE. But they have us by the short and curlies because there is no other supplier (somewhat *******, I feel). They also had no stock throughout December when I did have money for uniform. Now suddenly have stock and I have to beg, borrow and *****. The audacity. At that price, stock should be available always and delivered for free.
0 replies
22 months ago
Best insurance company out there
Hassle-free claim experience. I absolutely love Naked. They care about their customers and will answer any query to the best of their ability. Well done, Naked. Don't ever change!
1 reply
23 months ago
After sales service *******
You do get what you pay for here. Bought an office chair 9 months ago. Cheap welding broke but they have only a 6-month guarantee. Not only this, but even if it is within the warranty period, the customer must pay shipping to return. I'll stick with takealot.
0 replies
32 months ago
Return policy sucks
I have ordered multiple items from this company and most have been decent. A particular item, of which I have ordered 4, stops working after a few weeks. This is the recharchable bar light. As with most bad reviews here, my complaint is that one cannot return a thing without cost to yourself. Most online companies will happily pay the courier cost to return the item as it is them at fault. However, I suppose that if you sell a lot of faulty things, this becomes inviable. Why would I pay R75 plus another R75 plus possibly another R75 (if I want a replacement) for something that cost me R59 to start? It's *******.
0 replies
38 months ago
Worst courier service ever
Worst courier experience ever. Your George branch notified me yesterday morning that they would deliver my phone between 8am and 5pm. By 7pm no one had arrived, so I left home. Was back by 7:55. When I checked their tracking page this morning it said that by 8:10pm they were on their way to me, and that they could not contact me. No missed calls. No calls at all to say they would be late, or on their way, or anything. Today they do not answer their phones or emails in George. Joburg answered. I am highly frustrated. As it's a phone I need to take delivery myself, and therefore am on edge until I do that. By the looks of things, if I read other's reviews, I am not the only one to have this experience. I think it might be time to do something about it, management.
0 replies
39 months ago
No mess, no fuss insurance
What an absolute pleasure. Claim for power surge damage to PC graphics card processed and approved without a hitch. Smooth sailing without having to waste precious time on a single phone call.
1 reply
41 months ago
OTP never arrives. Solution a compromise, not ideal
I have been unable to receive an OTP since December 2022. Tried to sort it out then, but apparently the people that can help with that (who are not customer services) knock off before 4pm. It was a Friday. Nice for some! I was forced to use an alternative payment method, which had a knock-on effect. Jump to today. Mobicred are in the process of sorting this out. The solution was I can receive an OTP via email but I must call them every time I make a purchase. I wanted to change the phone number on the account, but this takes DAYS. Days! The staff were as helpful as they could be, working within a flawed system. Fix the system to make it more customer friendly, please!! And sort out this OTP issue with the service provider.
1 reply
42 months ago
Excellent service and products
Excellent products, speedy delivery and really cool packaging. I have not a single complaint and my daughter absolutely loves her Harry Potter pencil case!
1 reply
100 months ago
Vodacom online Upgrade ****piest service ever
This is the 2nd review I'm writing for the same issue. Settle in, its a long one... Over a month ago (24 February) I requested an online upgrade. I received an email confirmation which said I would be called in 24 hours but that never happened, about 4 days later I received an email from RAM couriers saying they had tried to deliver on the 27th but no one was home (someone was) and they tried to call 3 times but were unsuccessful (zero missed calls received). I replied to this email and someone called to say they would deliver the following day, Friday 2 March. No one arrived that day and no one called. About a week later I contacted Vodacom only to be told they had sent the package back to the warehouse and I should reapply. I was understandably upset but reapplied anyway. Someone called me, only to tell me that they could not process the order until the previous one (that Vodacom stuffed up) was cancelled. By the account holder, who lives overseas. Eventually, after having the phone put down on me and much thought I decided to email the social media address again. They managed to assist me with cancelling the order by contacting the account holder. I duly reapplied and, since then, have heard nothing. I've emailed the social media address, as well as ********** an address given to me by the social media department but no one gets back to me, no one calls. What must I do, Vodacom? What must I do to give YOU more money? Or shall I just go elsewhere?
3 replies
100 months ago
Online Upgrade Nightmare 2.0
2 years ago I posted on hellopeter.com about Vodacom and the horrid service I received with regards their online upgrade service. Thought I'd give it another go but, alas, after almost a month I still don't have my phone. They supplied the courier company with incorrect details which I discovered via their tracking site. I got in contact with courier company directly and they told me they would deliver the following day. This was 7 March. I'm still waiting. I contacted Vodacom via their social media email address and they told me the phone has been returned to the warehouse and I must reapply. I must be inconvenienced because Vodacom or RAM *****ed up. Is it time to find a new service provider?
3 replies
Review Distribution
5 Star
3 (30%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
2 (20%)
1 Star
5 (50%)