Active since Jan 2018
By far the worse insurance service, no communications on claims submitted. The agent does not respond to call or emails. Always have excuses for not approving claims, awaiting assors reports. please stay away from FNB INSURANCE
I app**** for a Rewards Card as my old card Expired, when i tried to activate the New Card which i collected from a Nedbank Branch i was unable to do so. Got message that your card has been restricted. Went into the branch to see if i can be helped, a very helpful lady assisted and called Amex Rewards card, to find out what the problem was. A new card was issued but was registered on the system can you believe this? 1 month now and the issues is not resolved. if you think you can get though you in for a surprise, you will be out on hold for hours. Emails will get answerer in 7 to 21 days of you lucky. This is supposed to be a top 5 Bank.
Sunday Times has the worse delivery services in Northcliff. if it's raining forget about your Sunday paper. you will receive a Newspaper that's wet. Try complaining to the Distributions Manager who is never available to take calls. Why can't the paper be delivered in a plastic sleeve when its raining?
I had a geyser burst over the New Year Week end and had to replace the Geyser. i was informed to contact Kwikot SA as the geysers normally have 5 Years Guarantee. I emailed Ruline du ploy asking if the her to send out a Technician to inspect the geyser. The response i got from this Service Department reads as follows: As per warranty booklet -geyser will be void when the geyser is removed from installation. How do you not remove a leaking geyser, from installation? I then receive a message Your service call has been registered Ref No. You will be notified shortly to finalise an appointment by a Technician . Sent By Ruline do ploy. On enquiring about the Technician coming out, i get the same response an above about removed fro installation. This is by far the worse Service Person Onions to Ruline and Kwikot SA.
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